Utility Trailer Sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  M
a year ago
Great to work with. They have real nice Diamond C and Lamar in stock. They also had a real a nice looking utility trailer Made in Nevada. I might go back for one of those. I ended up with a very competitively priced Diamond C. Kassidy and Dylan were a few of the best business personal I have met in Northern Nevada. They took care of all the paper work - held the trailer until I had time to pick it up. Had it ready for me when I came in. I only need to go to the DMV. If you have not been in here yet and are looking for a trailer give them a chance. It is a small place (not many trailers) but quality trailers and outstanding service (at least on the sales side).

  US patriot
a year ago
We were looking for a small dump trailer and searched a few places. The cheapest proves was at a national company with the initials T.P. but those trailers were CHEAPLY BUILT. We found this dealer and the trailer brand is "Diamond C" This trailer is far superior to that other brand. The rear gate opens with a split and even has a spreading feature. There are grease ports to lube everything. The dump need goes higher and steeper than any dump bed I've ever seen but the most impressive part of our experience was the customer service. We called to get exact pricing and then showed up to do paperwork. The young man getting the trailer ready immediately went over and measured our hitch and then back to the trailer to adjust everything to the right height while the young lady handled the paperwork with my wife. It was an overall great experience. If i could rate more stars i would.

  S. Matthews
2 years ago
Although I lived in Carson City, I had to rent a truck from the Reno location because that was the nearest pickup location for the size I needed. The sales/office clerk was friendly and informative, and had all my information needed, along with the truck parked outside. Once my daughter began driving the truck while I followed in my car, I could see a constant trail of dispersed dark and smelly fumes coming from the exhaust pipe, which was constant during our entire road trip. The truck had a pullout ramp which made the move for large and medium sized furniture, and boxes easier for the dollies. The things I hated mostly were: (1) the excessive exhaust fumes while driving (2) the constant calling for several weeks to get a confirmation for the truck (3) not knowing until almost the move date whether you had a confirmed truck to rent (4) the truck drove rough (5) the drop off location was very dark without noticeable signs denoting it was a U-HAUL location for drop-off, and it wasn t a security lot with ample lighting, nor noticeable security cameras (5) the drop-off location for the keys was indistinguishable (6) you couldn t contact, nor call anyone at the U-Haul customer service for answers at 11pm (7) never received any call, email, or text that the truck dropped-off was successful (8) never heard back from U-haul for using their businessI m so happy this ordeal to get a truck, wait several weeks for a confirmation that we would have a truck, and that drop-off of the truck was finally over; in which we survived it all.

  S. Matthews
2 years ago
Customer Service was good. Questions answered. Suggestions by retailer was appropriate for means of usage. Details of rental equipment was exact as well as quote. Location of truck pickup was visible from main street with a store and salesperson to assist with order and obtain truck on premises. Had a small problem with drop off location because of area was very dark, and the office was closed, not clearly distinguished. Uncertain if we were at the correct drop-off location. No customer service available on-site, nor by phone, nor by email. Left key in box that wasn't marked but was the only box on premises. Would not strongly recommend, only as a last recourse.

  Brandyn Herman
3 years ago
Amazing customer service. Both Kassidy and Dylan were polite and efficient. Despite the show room being busy they got me in and out quickly. They were able to get me the trailer that I couldn't find in stock anywhere else. The best part is that I payed the price they quoted me, not all this up charging for document and title fees like some of the other trailer stores in northern Nevada. I have been going to this trailer lot for years because of the people, their large showroom of parts and onsite maintenance. Thank you Utility Trailer Sales for being a great small business.

  Ted Williams
3 years ago
I had a great experience buying a dump trailer from Utility Trailer Sales. This happened after a very bad experience with Big Tex Reno. In stark contrast to them, Kassidy was efficient, knowledgeable, honest and helpful every step of the way. I ll be going back to them for future trailer needs!

  Mendy McAlister
5 years ago
Todd and his staff really know what they are doing and they are so helpful. The utility trailer I bought brand new from them has been a great asset for what I needed a trailer for. Really a great place and truly a hidden gem as it may not look like much but they do great work and care about their customers.

  James Geidl
5 years ago
I don't get to do this very often so it is pretty exciting.Bought a few parts and have always dealt with Todd. I have to tell you, If I could find and opening ofr him he would be working for me instead of you...he is great.Please take time to pat him on the back, good staff is hard to get.Jim

  Christina Lay
9 months ago
Very unprofessional and rude. The young guys there are very disrespectful. Need to seek professional people skills. I would NOT recommend doing business with them. Bad experience.

  Trevor Hartzell
3 years ago
I came in with an troublesome trailer issue, and Utility Trailer Sales had it fixed promptly and correctly. I have since rented a trailer multiple times and had very positive experiences. UTS looks out for their customers.

  shane craig
2 years ago
Lots of trailer components and high utility parts. You can also rent a few unhaul box trucks and box trailers. Check out the adjustable receiver and hitch section!!

  Keith McDaniel
3 years ago
Kandice was so helpful with getting me the right parts to fix the leaf springs on my trailer. Certainly knowledgeable and great customer service!!! Thank you

  Truckee River Fly Fishing Gilligan's Guide Service
5 years ago
Went in there with a broken brake light on my trailer. They fixed it on the spot and got me rolling again. 10 bucks is all. They are the best!

  James Deem
11 months ago
Traded in a trailer for a new one and got a fair price on the trade. I will be back when I need another trailer.

  Teri Hankins
3 years ago
The BEST experience we have EVER had. The team they have are polite, helpful, even covid19 compliant 100%. Love you guys we'll be back for more

  THRIVE
3 years ago
These guys here always have what I need in stock, and are always super helpful, I recommend UTS for all your trailer needs!

  Joe Snider
5 years ago
This place is great. They are very knowledgeable and they have a great selection of trailers and parts

  Brandon Bartlett
3 years ago
Staff was very helpful. Would highly recommend there U haul rental.

  Josh Phillips
5 years ago
Bought my car hauler here. Great experience and great price!

  Brandon S
5 years ago
Good local shop for trailer parts or help on repairs

  Frank Fisk
2 years ago
Very hard to get information and equipment. No one to talk to in person or on the phone.

  Karen Gledhill
3 years ago
Delivered trailer's to them great people.

  Jonny S.
6 years ago
Professional people and great service

  Ryan Lopez
6 years ago
In and out with my uhaul

  David Hilton
3 years ago
Had what I needed on hand