Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cayley Torgeson
a month ago
Will answers the phone, knows his stuff, is thorough, honest and clear. You can t ask for more. Had my S4 differential seals repaired. Not a small task, no issues.Will and Sport Haus were highly recommended by a friend here in the Tahoe area. I was not disappointed.I highly recommend them.
carl simmons
3 weeks ago
I ve entrusted my 2019 Audi care to Sport Haus. Always good communication, upfront estimate are clear and any additional work is explained in detail. Solid business.
George Chekouras
3 weeks ago
Sports Haus is so much better than the local MB dealership in my opinion. I believe Sports Haus is more honest about what your MB needs and when the proper service is needed.The service writer, Will is friendly and easy to deal with. No high pressure gimmicks like the local dealership. Also when you bring in your MB, you don t have to drive through a maze of vehicles or wait a half hour to speak with a service representative, even when you have booked an appointment.
Hilary Ward
a week ago
As always, Sport Haus knocks it out of the park! Service is excellent and prices are fair. This is a business that truly cares about their customers! Also, did you know they do tires?!
William Luetscher
4 weeks ago
I recently had the 45,000 mile service for my Jaguar performed at Sport Haus and I could not be more pleased with the work performed by Will and his team. They are upfront about the costs, follow the manufacturer s specified maintenance procedures and use OEM parts. I would not hesitate to recommend Sport Haus for any foreign car service.
Bob Ballard
a month ago
Will and the crew of Sport Haus did a sensational job on our VW Tiguan. We live in a rural area and had to travel in to drop the vehicle off. They accommodated us by keeping the vehicle overnight so we didn't have to get up super early to bring it in. "Tiggy" is in excellent shape now and drives like new. We feel confident after some maintenance we were unaware of has been repaired and we highly recommend the Sport Haus for any of your vehicle needs.
Kelley Michael Luchs
8 months ago
Top notch service. Tons of follow-up and genuine care from Will. Took amazing care of my 3rd Gen 4runner, items such as clutch, flywheel, rear main seal, fuel delivery, diagnostic etc etc. Services: Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Transmission repair, Auto maintenanceServices: Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Transmission repair, Auto maintenance
Ryan Lewis
4 months ago
They simply know what they re doing Best shop in reno for any car services and needs. Very professional and up front, they get straight to work when you drop your vehicle off and don t waste time.Will always bring my VW here no matter the case.High recommend over any shop in the area!
Moose
5 months ago
Will and team have gone beyond the norm in making sure my VW was taken care of during the service. The Haldex service is unique, and needs to be done right. You can trust this company.
Denise Iori
2 months ago
Great service by Will Bardin all around with seamless booking appt to confirmation with upfront estimate for oil change and timely. Very professional and friendly !
mike hogi
6 months ago
Sport Haus Reno did Excellent repair work on my Jaguar . Will is helpful, knowledgeable , professional , n courteous . Sport Haus Reno went Above n Beyond in getting my car safe again. Definitely Recommend Will n th crew.
Law Dog
9 months ago
These guys are great! Excellent customer service. Very responsible with my vehicle. Their prices are completely reasonable and even on the low side compared to other shops. These guys have never sent me home with a new problem huge savings!!! $$$And they play some really great tunes in the shop
Bitch Ass
10 months ago
This shop to me is the best one in town. I told them what I thought was the problem with my Mercedes S Class they took the notes wrote it down on paper which I never seen any shop do. They got back to me within a few hours told me they had to order a part and it would be in the next day called me the next day told me what it was and that I could pick up my car.Very professional very good customer skills. Best of all they sent me pictures of the car and a list of things done. Another thing I have never or Hurd of a shop doing. So yes I was more than thankful with their performance. Will always take my car back there and I highly recommend them. Thank youService: Electrical
Garrett
11 months ago
Prices were fair and I did enjoy that they did have everything for an oil change on my car which most places don't. They did seem to lack a bit of communication as I was told it would be a few hours as I was a walk in. I did call the check in and they informed me the car would be next up for service. There are also a few grease marks on my tan upholstery that weren't there before the service.(Update) The owner did reach out after seeing my initial review and offered to detail the car.
Ryan Anderson
a year ago
Will and the entire team took great care of my car. I ve been to the shop twice now - they ve been extremely pleasant and punctual, as well as transparent regarding pricing.On my most recent visit for front brake rotors, pads, and sensors on my Mercedes E550, they actually noticed a screw in one of my tires. They patched the tire at no additional cost and still met my desired completion time. Highly recommend them for anyone looking for consistent and customer focused service.Services: General repairs & maintenance, Brakes
JAY REALUBIT
11 months ago
Had an amazing experience with them. I boight a 2006 S4 with an issue and brought it to them. They went thru inspection and found other things that needed to be replaced due to age and mileage but they were very honest and professional. Great communication!!!Services: Auto engine diagnostic, Auto engine tuning, BrakesServices: Auto engine diagnostic, Auto engine tuning, Brakes
Boris The_blade
11 months ago
Great people doing great work!I had Sport Haus do a pre-sale inspection for a car I wanted to buy. They were very thorough, took pictures of all their findings, and typed up a narrative list of all issues.They then sent me a link to an interactive online version of their report, where one could zoom in on pictures and collapse/expand various paragraphs. I wish I could print a full version of it, though, with enlarged pictures. Currently, it's not possible.Overall, they were very polite, communicated very well about all their concerns and findings, and did the job well. I walked away from the inspection feeling that I got my money's worth of information and thoroughness.
Official Benny D'Angelo
a year ago
Very professional and friendly. Been trying to get my c300 to pass smog for awhile now. My mom found this shop and told me they will fix the problem 100% guaranteed. Dropped my car off Monday and picked it up Wednesday w a passed smog result :)) Will was very helpful and had great communication in person and through the phone. Definitely would come back and will recommend everyone.
Mike Becker
a year ago
By far one of the best shops in town, if not the best. Anthony, Will, and everyone I talked to are beyond professional. They gave me a very fair price for work on my Mercedes , and had it done almost 2 weeks earlier than my scheduled appointment. I couldn t recommend a better place.
Susan Bagley
a year ago
Will was so accommodating as I navigated a few glitches in preparation for bringing in my Mercedes. I felt there was transparency in my transaction - everything was straightforward and there was thorough follow-up as well.All in all an excellent experience at Sport Haus Reno - although I live in Tahoe, will not be taking my car anywhere else in the future. Thanks Sport Haus!!Service: Brakes
john desersa
7 months ago
Extreme pricing like 300 dollars higher for parts and thats just one part. The continued to be pushy and forceful why i should except his extreamly high price.even sk much that he called me and asked why i wanted him to have a bad day.. not any kind of bussines i want to deal with. Scamming mechanics
Janina Gray
a month ago
The work and the customer service was great! I highly recommended this business.
Aleksandar Simic
11 months ago
Great job on my Mercedes gle450amg. Tire replacement and wheel alignment. Promptly and professionally done. Pleasant and knowledgeable team.Thank you.Services: Tires, Wheel alignmentServices: Tires, Wheel alignment
David Babii
4 months ago
Unbelievable customer service , technicians have over 20 years experience to work on cars , they can fix any problems with you car
Kate H
a year ago
Will and the guys at Sport Haus Reno were very professional knowledgeable and friendly! The service there is amazing with all the information up front, so there are no surprises. They took great care of my car and 100% recommended them to anyone!Services: Transmission, Air & cabin filter replacement, Vehicle Inspection, Wheel alignment, Auto maintenance, Oil changeServices: Transmission, Air & cabin filter replacement, Vehicle Inspection, Wheel alignment, Auto maintenance, Oil change
James Johnson
10 months ago
My car keeps draining battery so i replaced battery and still kept draining. Took it here for them to change out brand new battery I put in and charge me $190 and send me to a different shop because they couldn t figure out the issue.Service: ElectricalService: Electrical
Sean M
a year ago
My daughter's 325i was misfiring. She's up there for school, so I'm not available to help her. Her check engine light was on, and the car was running rough so I made an appointment. She also had a marker bulb out, so I figured why not replace that too. It needed spark plugs, so I authorized that to be done along with the bulb. They called the next day for her to come and get it. She arrived at the shop, paid, and got in the car only to find the check engine light was still on, and the marker bulb was still out. So, they pulled the car back in to finish the job, then sent her away. Well, they moved her headlight switch from AUTO to ON. This is something she never touches, so she didn't think to check it when she shut the car off. The next day, her recently new battery was dead of course. When I called to let them know, and ask for someone from Sport Haus to help--take her a jumper box or something (I'm not there), Will's first response was to blame her, then he said she should call a tow truck. Not cool, so with no help from them, she figured it out, but couldn't use the car to get to work that day. A couple of days later, her check engine light came back on, and the reason is that they left the sensor to the DISA valve unplugged after diagnosing the car. The only reason I'm giving 2 stars on this is that they did some previous work that was OK. If this were my only experience, it would have been a zero. The reason I'm leaving the review at all is that you should never blame your customer for something that you did wrong.Services: Electrical repair, Electrical, Auto engine diagnostic
T. S.
2 years ago
I ve brought multiple European and American made vehicles into Sport Haus for multiple maintenance services. I return because their work and customer service is professional, fair priced and welcoming. Will and Anthony take the time explain all required maintenance and even invested in special tools to help get the service completed on my Mercedes. I trust their work and will continue to bring my cars back based on my positive experience.Services: Steering & suspension repair, General repairs & maintenance, Wheel alignment, Oil change
David Babii
3 years ago
I recently visited Sport Haus to service my Porsche 911. They did a full service from tires to oil change. And I have to say the customer service was top notch, and my car came out perfect. Feels so smooth and they even wiped it down to ensure my safety during this Covid-19. I recommend Sport Haus to all my friends and family. And if you're reading this, this will be your new favorite shop. Thank you for taking such good care of me!
Antonio Porras
a year ago
Excellent service and was worried my car was going to be in the shop for a long time but they quickly diagnosed the issue and had my car back in working order in no time. No issues since and they even followed up to be sure the issues were fixed with the coolant system.Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic