O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anna
2 weeks ago
I had to stop at oreillys in Lemmon today and while I was there, a gentleman named chevy, who works there asked if I needed help, I politely declined help. He then asked my daughter if she liked princesses, or course she said yes , he told her to come with him to the counter. I was thinking he was going to give her a sticker, but no. He let her pick out a princess toy and let her also pick out a monster truck toy for my son and then bought the toys for them. I about cried. What he didn't know was that today has been a rough day due to a death of a very close relative of ours . This simple gesture meant so much to us. thank you a million times over, Chevy! you put a little bit of positive into a very sad day for us.

  Joe Waffle
3 days ago
Chevy and the team here are definitely good people, always willing to help, and always going above and beyond. :)P.S Yes the managers name is actually Chevy lmao

  Lisa Rout
3 months ago
All the employees were amazing. Nicholas was the one that helped us and he went above and beyond. He help us change out the battery and our new windshield wipers. Great experience and will definitely will go back!!

  G Ray
3 months ago
I had an issue with my truck on Sunday and stopped by here. Morgan at the counter was very helpful and knowledgeable. Didnt try to upsale me on anything. Knew what he was talking about and sold me the part that I needed (I figured that it was a couple of different things), and it worked. He was personable, professional and knowledgeable.

  Adam Crossley
5 months ago
I always get great help at O Reilly on Lemmon Drive and my most recent visit was no exception. Nickolas helped swap my truck battery even though the posts were stripped out and were being very difficult to unthread. It was obviously a pain to complete the task but he maintained a great attitude and happily took care of it while joking around with me a bit too. He has only worked there a few months but he has fantastic customer service skills and is an asset to the business. Thank you Nickolas for a job well done!

  Joanna Garneau
3 months ago
Everyone was really helpful and nice. My new battery is installed and my car is back on the road. Thanks for the great service.

  Nick Taylor
3 months ago
I have had great service here in Lemmon Valley. It is always staffed with "car people " who are very friendly and helpful.

  Maui Protector of Men
a month ago
Helpful guys got me the part I needed even after they saw they got as confused as I was about the prob with my car. As I know this may have been the first time they saw that issue.

  O'Shea Sanders
4 months ago
Easily the best location in town. great parts people who really know their stuff!

  Philip Galbraith
2 years ago
The service that I received from the terrifically polite and punctual staff was nothing short of top notch. These kind people even went as far as to lend me a funnel so I could pour my 5w30 motor oil into my Silverado. I will be back again

  Thomas Hallinan
3 months ago
Great knowledgeable staff that will go out of their way to help you with your automotive needs.

  kimberly
9 months ago
I walked into this location just a few minutes ago, and I walked right back out. I asked for my vehicle to be looked up to make sure that I rent the correct item for MY piece of mind, this is something that I did as a service for ALL of my customers wanting to rent any of the rentables when I worked for O'Reilly Auto Parts for several years. The man "helping " me decided he didn't want to waste his time inputting my plate # that I was actually giving to him at the time he pulled the register mat with the rentables and just started looking for the part that I asked for. After locating a part he then told me it was basically universal. Basically is not good enough for me and it would have taken two extra seconds to put his numbers in the system and input my 6 digit plate. This is poor customer service, and I will make sure to stay far away from this location, ladies, beware, there is a REAL chance you will be ignored. I'm taking my money elsewhere.

  Stacy McClelland
3 months ago
Says it closes at 9pm bit they lock the doors before that. Must be nice to turn away sales.

  clint conroy
a year ago
O'Reilly's used to be one of the last auto parts stores I would go to do to they always seem to give you wrong Parts however lately it doesn't seem to be the same. Going back so I've been going back and giving it another shot and haven't had one single problem to complain about. Great job guys keep up the good work

  Dawn Newsom
3 months ago
Always very helpful! Always good for a laugh too!

  Heidi Wallace
a year ago
Thomas was super helpful in finding me a replacement screw I needed for the crossbar of my roof rack! Went above and beyond with a cheerful attitude to make sure I had what I needed! I really appreciate it!

  Donald King
a year ago
Great location. Great staff. Very willing to help you get what you need while being in obtrusive. It's where u go for most of my regular auto parts, tools and fluids.

  Patrick Derry
4 years ago
Awesome customer service. We had just bought my daughter a use jeep. We needed to get some things fixed. And went to the other parts store first, big mistake. When we arrived at o'Reilly they greeted us and helped my daughter with everything she needed. It made me happy they took the time to help her and gave her the knowledge of what she needed to do to get her car in working order.

  JUdy Thompson
a year ago
It was great. Employee was very courteous and helpful. Found what we needed, good price.

  Priscilla Endemann
5 years ago
Best customer service! I got everything that I needed for 3 different vehicles. When one of the parts were stocked at the Prater store, Jordan got it delivered to his and I was able to pick it up before closing. I will always come back. Thank you O'Reilly team!

  Vesper Wasp
3 years ago
We had to stop by after the wind literally ripped one of our wind shield wipers off while it was raining. Thankfully, Zachary was incredibly sweet and helped us find a good fit for our car, and even when the store ended up not having the right wipers, he referred us to a nearby O'Reilly where we could pick up the ones we needed. He helped make the process smooth and our whole night better. We'd definitely come back for any other car needs!

  Kimberly M.
3 years ago
I have not been disappointed by this place. In fact I've abandoned Auto Zone for their lack of caring for my safety! Great customer service here with them putting my wiper blades on my car, and more importantly making sure everyone wears a mask and practicing safe distancing. Thank you!

  Dakota Odegaard
a year ago
Nice, helpful, knowledgeable staff will help you get in and out as quick as possible but aren't going to make you feel rushed or stupid for not knowing something about your vehicle

  glorydog11
6 months ago
They had what I needed and they helped me find the parts I needed .

  Christina Bouse (Tulipmamma)
a year ago
The lady who helped us was amazing. The store had everything we needed. One of the best O'Reilly's in Reno and especially the North Valleys.

  Lisa French
6 months ago
Very nice people an d very help F ul

  Benjamin Falgiani
4 months ago
For parts in a pinch these guys and girls are my go to

  Carrie Lafinier
2 years ago
The staff was extremely friendly and helpful. Although the lemmon valley location didn't have the part I needed in stock, they were able to call another O'Reilly's location and hold the part for me.

  Robert Anderson
8 months ago
Their Staff is always helpful when I go there. I appreciate that!

  Haydn Anderson
4 years ago
Parts are usually in stock...thats all i can really say is good. The employees in the store every time i walk in act like thet hate their life and are miserable. Very short with the customers and tgey make it feel like your an inconvenience to them. I have found that its easier and less irritating anymore to just order parts online.