MAPT Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ben Adleburg
2 weeks ago
MAPT Auto made the process of the dreaded check engine light as seamless as possible.They did a thorough diagnostic check and gave me the status of several functions of my car and what needed to be taken care of first.I loved having a plan of action on how best to take care of my vehicle both now and in the future!Thanks MAPT Auto!

  Learncom
a week ago
Matt did a great job with my oil change and inspection. He found an issue I had suspected, so we scheduled an appointment to address this, and he did an excellent job. I trust his judgment and professionalism 100%.

  Nin Herrera
3 weeks ago
Reached out using yelp, Mathew answered right away, JD took care of myVehicle, I needed a professional electric mechanic and although both gentleman are electric mechanics, JD worked on my vehicle, front desk very professional as well good to be recieved with a genuine smile.MAPT you're simply the best!

  James Tiner
10 months ago
This is the second time I have used MAPT and nothing but good. Super courteous to deal with and very knowledgeable on my Ford Diesel, which requires cab removal for certain work. Just the kind of shop I needed. Thanks MAPT!

  mike lingua
a month ago
Best service we have ever had. Found the issue right away and very friendly. I ll be bringing all my cars back here if any issues ever come up.

  Shawn Vortisch
a month ago
Amazing service!! JD and Matt were awesome to deal with and their service and keeping me up to date were great. Car is back to normal.

  Will Schmidt
3 months ago
Matthew is amazing and so honest. He diagnosed my vehicle's issue, made sure I understood the issues needing fixing, and was able to walk me through every step of the process!

  Bobby Dulco
7 months ago
I have not had my car repaired yet. But I did have it looked at and they ended up checking everything that might have been the problem. They are going to use quality parts not some chain auto parts store part .and they have a warranty with the parts an labor so I am definitely comfortable with them doing the repair soon.

  ronald howard
a month ago
Mapt really does a great job and they are very conscientious about cost! Ron

  Hannah A
3 weeks ago
Matt is very knowledgeableHe got my van fixI highly recommend him

  Gabriella Stockdale
4 weeks ago
My van ran better than it had it a few years after MAPT automotive correctly diagnosed the issues and then fixed my vehicle properly. They were professional and Timely, as well as fairly priced for the large amount of work my vehicle needed.Services: Exhaust, Auto engine diagnostic, Wheel alignment, Transmission repair, Air conditioning, Battery, Oil changeServices: Exhaust, Auto engine diagnostic, Wheel alignment, Transmission repair, Air conditioning, Battery, Oil change

  Dale Vogelaar
a year ago
Matt was fantastic! My vehicle as issues. Not all of them could be addressed. But I was given options within my price point. The work was done promptly. I am more than satisfied with MAPT and will recommend them in the future I will bring my other car here for repairs. Thanks MattServices: Electrical repair, Auto engine diagnosticServices: Electrical repair, Auto engine diagnostic

  Tamami Tokutake
9 months ago
So I hate to be a stereotype but I hate dealing with car maintenance. I have had a number of bad experiences here in Reno, namely the local-giant dealership service department. So I decided to use Yelp project quote to look for a better service. MAPT responded quickly and basically took care of what the dealership messed up. I m hopeful that I ve found a shop that can take care of the scheduled maintenance and more going forward. I d rather support local small businesses anyway!Services: Air & cabin filter replacement, Steering & suspension repair

  Jennifer Miller
3 months ago
Quick, sincere, transparent and fair pricing! 100% recommend Thank you Matthew and MAPT Automotive!

  Sabo010
2 weeks ago
Fair pricing and always looking out for the customers best interest! Hasn t changed from this over using them the last year!

  Audrey I.
11 months ago
Phenomenal customer service, fast diagnostic & confirmed everything I thought needed to be fixed. All repairs done in less than 24 hours and I'm a very happy customer! Won't be taking my ride to anyone else for major repairs.Services: Air & cabin filter replacement, Steering & suspension repair, Brake service & repair, Oil changeServices: Air & cabin filter replacement, Steering & suspension repair, Brake service & repair, Oil change

  Deejay Decena
a year ago
Came in to inquire and make an appointment for my 2007 Corolla. My check engine light was on and my car started acting funny. Rough idle, dying out when I engaged the clutch.MAPT Automotive was able to get me in that day and fix the problem. They replaced a leaking gasket and ran a full diagnostics on my vehicle. My car runs good now. No problems so far.Service: Auto engine diagnostic

  Shannon Behl
a year ago
We love MAPT. We use him for multiple vehicles, all different ages, brands, and issues. We have fleet vehicles and personal vehicles and they handle everything. We started using him as strictly business, but because we have so many cars that need regular maintenance, we have gotten to know him on a personal level and he s honestly just great. 10/10 would recommend him for all your car needsServices: Transmission, Air & cabin filter replacement, Electrical, Auto engine diagnostic, Transmission repair, Brakes, Air conditioning, Brake service & repair, Battery, Oil change

  Jerry Davidson, Jr.
5 days ago
Great service. Worked directly with my 3rd party warranty company!

  Jody Watkins
8 months ago
I had been to another shop before Mapt and it was terrible so i had my truck moved to Mapt and was amazed by the service and work. Seth and Mathew went way above and beyond to help out and get things taken care of. This will be my service center moving forward.

  Rost Olsen
a year ago
I m a DIYer with my car, but recently I had a check engine light that I could not solve. I took it over to MAPT, and they did a thorough diagnostic that I couldn t do, and figured out what I needed to fix. I got the part, swapped it out, and the light went away. I ve also had them do more complex work on my car that s above my DIYer skill level, and I m more than thrilled with the quality and results of their work. I absolutely recommend them.Service: Auto engine diagnostic

  Celine Ord
11 months ago
This is the only place I ll go in Reno. They have same day appointments, diagnose quickly, and never upsell. They were able to diagnose and fix a problem the Ford dealership couldn t do in 2 visits. Love this place.Services: Electrical, Auto engine diagnostic, Transmission repairServices: Electrical, Auto engine diagnostic, Transmission repair

  Meg
2 years ago
Honest. Friendly. Quick. 100% best prices in town. Communication was the best I've ever gotten from a shop. They have a system they communicate throughout the day VIA text. Easy to get a hold of. The system also allows them to upload photos so you can see first hand what is going on and so you have proof they aren't scamming. Had my jeep in and out the same day. No issues. Owner even followed up days after to make sure everything was fine. I will never use another shop. I finally found the best one in town!Services: Exhaust, Auto engine diagnostic, Brakes, Brake service & repair, Battery

  Eddie Solis
2 months ago
Great place ! Very honest and a great pleasure doing business with them !

  bluwasaabi
a year ago
Matthew and his staff were wonderful. My brakes are safe now. Great deal and warranty. In and out on the same day, Grateful!

  Abbey
2 years ago
I didn t even have an appt with these guys and they came out to my smoking car and started making phone calls to see if it s covered by insurance and that they could start working on it that day. Owners wife is a nurse and they do a small nursing discount for repeat customers. Very knowledgeable and friendly. If any car trouble I will be returning. Pleasant unexpected surprise.

  Christian Purgason
11 months ago
What an excellent service that was provided! Mathew and the team were so understanding, efficient, thorough and only repaired what was needed. A breath of fresh air in todays era of poor customer service! 5 Star service for sure!!!!Service: Auto engine diagnosticService: Auto engine diagnostic

  Bryan
7 months ago
91,000 mile maintenance. We travel to the Bay Area 1 or 2x each month to see the grand boys so it s important that we can feel comfortable/safe in our car. Thanks MAPT !Services: Air & cabin filter replacement, Steering & suspension repair, Auto engine diagnostic, Wheel alignmentServices: Air & cabin filter replacement, Steering & suspension repair, Auto engine diagnostic, Wheel alignment

  Rick Martel
2 years ago
My 2004 Sebring has a constant grinding/rumbling noise in the front end as I drive, increasing when I turn to the left. I went to MAPT to have it fixed. Their diagnosis to fix the noise was to replace the front brake pads and rotors and struts and bushings. This didn't seem logical to me but I figured they knew what they were talking about and agreed to the brake job after again being told that this would end the grinding.MAPT charged me $385.20 for the brake job which I had to pay before I could get my car back. I drove it away and the grinding noise was still there, exactly as before. I emailed the owner Matt and told him that this is not what I expect from a good auto repair shop, and I questioned the diagnosis, pointing out that if there was some logical reason why the brakes would be causing the noise, I would expect his guys to see some evidence of the metal to metal or some cause and effect when they got into the brake job (they should have seen it as part of the diagnosis). But MAPT's brake job diagnosis was just a guess with zero physical evidence or logic to back it up. I asked for a partial refund of $150 since they didn't fix the problem.Matt's reply was he would give no refund and that I needed to have new struts, control arm bushings, and sway bar end links. I asked him to explain how these "worn" parts could cause grinding noises when driving and he never responded. He was again expecting me to pay even more hundreds of dollars for side-issues that still wouldn't fix the original problem.BTW, my old rotors were not gouged and yet MAPT charged me for new ones since the shop "doesn't have a rotor resurfacing machine." MAPT also charged me $33.23 for "shop supplies." That's a lot of paper towels and spray cleaner.MAPT seems to have no problem with mis-diagnosing the cause of the problem the customer comes to them to fix since they can make big profit by "fixing" those mis-diagnosed side problems. All while expecting customers to pay and not complain.Service: Brake service & repair

  Gaytan Family
2 years ago
Great communication the entire time. Car in and out same day! I priced out places all over town and they had the best prices and quoted the fastest turn around time. Seriously, to have multiple things done at once and get it back within hours is great for an auto shop!!!!!Services: Exhaust, Auto engine diagnostic, Brakes, Brake service & repair, BatteryServices: Exhaust, Auto engine diagnostic, Brakes, Brake service & repair, Battery