Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michelle Simone
2 weeks ago
I drove up for a smog yesterday. There was only one car ahead of me so there wasn't a long wait. The technician who performed the smog test was also my cashier. He was friendly and efficient. I also had a $10 off coupon on my phone, which was easily applied. I'm happy with the quick and friendly service.
bryan lowery
2 weeks ago
Anytime we need an oil change or in the case of my last visit emergency wiper blade because it was snowing and my passenger side wiper blade came apart. It s because they are fast efficient and well priced. At least for me getting a 18.00 oil change from a big box store but it taking 1.5 hours is not worth it. Jiffy Lube has me in and out in 15 to 20 min. The technicians are always very professional and show extra car when entering and exiting your car. Their services are A+
Marlene Mendez
a month ago
Customer service was great. They walked me through me feeling and making sure everything was closed and filled. I would hope they would do a better job, vacuuming the inside of the car since that is what we are also paying for.
Rutilio Martinez
3 months ago
I am a customer of Jiffy whenever I need an oil change for my car they are it for me. Today I d like to tell you about an awesome experience I had this morning. I noticed that my tires needed some air, I took a chance and went to Jiffy Lube in North Hills hoping they could give me a hand with that. When I arrived a young man named Daniel greeted me and asked me how he could help; I mentioned to him that I wasn t there for an oil change that I needed some help with my tires. No problem he said, I ll help you with that. I was extremely surprised in how helpful and friendly Daniel was and how he jumped to the chance to help this loyal Jiffy Lube customer. Thank you Daniel you do make a difference, keep up the good work!
Will Smith
a month ago
Pulled up and asked the employee how much for a smog test. He responded saying the cost was $29.99 so I did the test and went inside with the tech to pay and he tells me the cost is $29.99 + $9.99 for shop fees that is very misleading and shady when I was quoted $29.99 then he tells me I can only pay cash for the iffy-lube part and must pay with card for the registration. Now to be honest it would have been good business if this was told to me up front don't you think? To top everything off the smog tech was very rude and disrespectful to be nice about it. I will never again do business with this location as my experience has left me feeling very mislead and offended as a customer. I will make sure to tell anybody I know about my experience as well.
Daye Sloope
2 weeks ago
IF YOU PREPAY ONLINE FOR YOUR OIL CHANGE, MAKE SURE TO SHOW THE CASHIER AT THE END THE EMAIL CONFIRMATION. The guy that checks you in does not credit your account eventhough you show him the email. If you do not do this you will be charged the full amount of the oil change plus whatever you paid online. Now I have to go back, they will re-ring my full transaction again (so double charged today for everything) and it will be credited back to my card in 5 or so business. So be aware!
Jessica Cruz
a month ago
I was originally going to get an oil change at Lithia Subaru, because they said I had oil changes for life. but when I got there they wouldn't do the oil change because I only get 2 a year. so I went to Jiffy Lube. it was a very snowy day and they were so awesome, they did the oil change for a better price and a few extra things that I needed done for the car. price was great, service was great. the gentlemen were super kind and understandy. I highly recommend Jiffy Lube. Especially the one in North valleys.
Irish Nightmare420
3 weeks ago
Big thanks to the crew today for taking care of my oil change and transmission flush. Service was excellent and manager on duty was very kind and knowledgeable for the questions I had. Thank you so much gentlemenServices: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
M Marquiz
a month ago
Been taking my vehicles here for years and it is always a great experience. Outstanding customer service and everyone is friendly and helpful. Thank you Ryan G for the outstanding service, it is greatly appreciated!
Eric Metzger
2 months ago
Good location, quick service. Employees were very polite and courteous. There were no pushy extra sales. Prices are a little high but great deals if you purchase packages ahead of time online.
Misty Rios
2 months ago
The staff was very professional and courteous. We got our smog within 20 minutes and used a coupon. We use this jiffy lube for all our oil changes and smogs.
Sequel Productions
5 months ago
The prices are way too high. It's poor form to expect people to pay those prices. It's unfair and ugly on jiffy lubes part. An oil change is the most simple thing to do to a car, 20 bucks to do it yourself, paying for the convenience of some else doing it should not be 100 dollars! Never again.I use to pay 30 bucks to get an oil change. Now when I get there all the services they offer are 100-200 a piece. If I agreed to get all their services done I'd be 1000 dollars out of pocket, ridiculous. 60 dollars for them to clean my headlight? I can do it with a dollar tube of toothpaste! So disgusting.
David Ocon
4 months ago
I have to give a shout out to the Jiffy Lube team in Golden Valley. I've been taking my vehicles there for years for different services and I have always been met with great customer service. They are always transparent with their wait time and process and never fail to provide prompt assistance.
Nyda Krekelberg
5 months ago
Always feel taken care of and educated about my car whenever I m there. The staff is knowledgeable and respectful. The customer service is beyond any where else I ve gone in the past and because of that, this is the only place I go. Thanks to their attention to detail I feel like my family is safer on the road.Service: Oil changeService: Oil change
Jenny Thomas
4 months ago
I have personally been seen at the ER and they were really good Everytime. Sometimes there was a little bit of a wait but that's to be expected really with any ER that you go to. Also inside the hospital is another hospital in the seventh floor called PAM and it's more for longer term care for people that can't go home because they for example need more oxygen then can be at home with them or because they are dying and want to feel secure if something goes wrong before they pass. I know because my dad was there and passed away 3 weeks ago this passed Sunday. The staff up there on the seventh floor where PAM is at are absolutely the best of the best and take not only their patients needs into mind but also what the families are going through also. They can pretty much all answer any questions you have about the care they provide there. I would recommend this PAM hospital long term care to any of my loved ones that may be wondering what to do about someone they love or take care of that the regular hospitals can't do anything for anymore. Highly recommend them. I do believe they have now moved somewhere in the st Mary's hospital building in downtown Reno, on the old maternity ward there. Great care from a great medical team of doctors and nurses that specialize in long term care!!!!!
Claudia Fisher
3 months ago
Excellent service. Very friendly & took time to go over several things that they recommend should be done in the near future. I highly recommend them & will use them again.
Hannah Deason
2 weeks ago
Had a coolant exchange done and a few days later my radiator froze and craked due to the improper exchange. Now the shop is refusing to do anything about it and im out a car. Will NEVER reccomend or take my car to another Jiffy Lube EVER AGAIN
ZiZi Wells
2 months ago
I ve lived in Reno over twenty years and now I live in Sparks. I have always gone to Golden Valley Jiffy Lube and even though I m in another city, I still go there. They are wonderful
ketchupshoes
3 weeks ago
Great service for both of my cars and fast and they showed me everything that my car needed in the near future and the pricing was very reasonable no complaints
Anthony Jordan
5 months ago
So nice and professional. Quick smog and my records were instantaneously sent to DMV for me. Heading there for an oil change next week. 60 bucks with fluids topped and filter? SOLDService: Auto engine diagnosticService: Auto engine diagnostic
Martin David
a month ago
Friendly, efficient, and pro-active. They find issues that would become real problems if not taken care of in time. (Today it was an undiscovered nail in a tire.)
Mike Johnson
3 weeks ago
Was quick. Had a view of the work being done but didn't have an enhanced view I could look at later! Vehicle pornography! Approved for all audiences!
Diego Bernardino
4 days ago
This location in part�cular always has very kind team members, very nice and professional team 100% recommend the north valleys location
Angelique Crowe
a month ago
Friendly staff, great service, clean facility with nice guest lobby, process was quick and hassle-free, no appointment needed.
Kevin Herrera
a month ago
They were fast and helpful, with good customer service. I couldn't ask for more with an Oil change service.
Rhonda Say
a month ago
Always very polite. Great customer service. I love that they do both Uber and Lyft inspections. Very convenient
Cynthia Downs
4 weeks ago
They were professional fast and really nice there. They do a good job thank you
Bella Boo
a month ago
Very fast and very nice. Was able to use a coupon to save on smog test. A+
Caity Hill
a week ago
Very fast, efficient and thorough. Friendly and excellent customer service.
Heather D
5 months ago
My husband had to go back twice. Initially the first time as the only apparent technician had gone to lunch and would be back in an hour. He went back after that hour and was then told that they were unable to do complete the smog and to come back again. He went back this morning and everything is good