Bill Pearce Courtesy Honda Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Drake
4 months ago
I bought my first Honda 4 years ago when I was living in another state and moved to the Reno area last year. I've never had a bad experience with Honda, but I've never had such a warm, welcoming and friendly experience as I've had at this establishment with any dealership. Sal is a fantastic service advisor, but everybody I spoke with was amazing as well. My maintenance service package is finally done with, but I will continue bringing my car here.

  Michael Blackstone
2 months ago
Short Version: Bought 2 brand new cars within a short time. 1st oil change on the Ridgeline, they left the drain p[lug loose. Other problems were never fixed. Eventually, I just got rid of the Ridgeline. They just sold me a $600 service on a Pilot with just over 8,000 miles on it. I took the advice and had it done, only to find a screwdriver left on part of the car. The service Manager has not responded to my calls or emails on this one. I don't trust them OR Honda any more, and will not go back to ANY of the dealers owned by BP. You have been warned, go somewhere else.

  Teddie Boyd
4 days ago
Love This place. They get all my business.

  Christopher Baumgartner
5 months ago
Called to make an appointment and was treated very bad . As a technician in the automotive industry that works for a dealership I know that the way I was treated was 100 percent not ok. I won't be using this service center and I'm trading my Honda in so that I don't have to worry about this again .

  Michelle 2001
8 months ago
I called to ask about purchasing powersteering fluid for my crv and I was greeted by, I believe he said his name is Richard. Such a nice guy! So helpful, welcoming and customer service oriented. Definitely recommend you ask for him!

  Beck Yuan
a month ago
Very bad will not go to the fake offer to replace the battery too disappointing

  Aaron Wallace
11 months ago
I brought my car here for an accident requiring an insurance claim.Insurance was a nightmare (no surprise there) and caused some significant delays. Fortunately, the guys here spent some significant time working the paperwork side, and did a great repair.My thanks to Bud, Pedro, and the rest of the team!

  Sandra Walker
6 months ago
Service is great, personnel are very friendly and always helpful. Car services are timely.

  Old Noob The Opal Outlet Shop (The Opal Outlet Shop)
a year ago
Should have gotten a Hyundai Pallisade. Walked in, 2 salespeople ignored me. Nobody at reception. Very limited inventory. I got a Honda Pilot since they had no CRVs in stocks. Overall happy but experience not so great.

  arianne grace
a year ago
The guys in the autobody shop were really nice, but the lady who I spoke with on the phone prior to the appointment was so rude. I wish I asked for her name but she usually answers the phone when you called their number on file. Her customer service was very poor.Service: Oil changeService: Oil change

  gODD KING
2 years ago
I had an easy time at Honda thanks to Jose Majano. He was helpful, patient and extremely informative. Also the work done to my car was quick. I'm very satisfied with my visit today and every other time,Hond and Mr Majano are there to help.

  Lisa Stephens
a year ago
David Moore gets 1 star he was my sales representative who put on a fake I will help you after your vehicle purchase, he couldn't even return my phone call.CRAIGE AND MOISES IN FINANCE GET 5 STARS!!!!!

  Craig Palfin
8 months ago
Always been treated with the upmost respect, service department is the best

  Anil Shankar
a year ago
Excellent friendly staff. Shout out to Kyle for being super helpful for helping me in an emergency.

  Teri Christensen
10 months ago
Such a nice lounge when you have to wait a couple hours. Always spotless and nice people to talk to.

  Matthew Johnson
a year ago
They were professionals, knowledgeable staff who addressed the issue I had with my car. Very friendly and courteous.

  Judy Comish
2 years ago
I've been a customer here for 11 years. Top notch service department and I just bought a Ridgeline today! With no pressure from the sales department or the financing department. Absolutely love Bill Pearce Honda!

  Jeremy Zapien
3 years ago
Great communication between the staff. My oil change went faster than expected. Really impressed as it was my first time going to a dealership for service

  Laura Lucier
2 years ago
Very pleasant, good selection of cars, fair prices. Finance dept was helpful as well. Courteous atmosphere.

  Alejandro Navarro-Velazquez
3 years ago
They took care of my sisters car when the key fob needed to be replaced. The people who helped us were very knowledgeable and helped immensely.

  Thomas Southworth
a year ago
Had a great experience! I would recommend buying a car there.

  Adriane M
a year ago
Pedro helped me out....I was visiting from out of town when my check engine light came on....appreciate the service!

  Tim Phariss
3 years ago
Always friendly. Good work. Fairly quick. Competitive pricing. Nice shuttle service.

  Scott Wittig
2 years ago
They Always have excellent customer services. I really appreciate that team!

  ryan alford
a year ago
The entire staff is great. I love how knowledgeable they are and they do great work.

  Rayhan Ibna
2 years ago
Do not believe any salesman here! If they wanna say any future plan take the paperwork. Otherwise you will be in great trouble.

  Karin Fulton
2 years ago
Great service. Got my starter replaced & no more starting issues. Thanks Rich.

  Samuel Gottipalli
a year ago
Quick service, feedback to the point . No yodeling of services that's not needed.

  John Jacobsen
2 years ago
Great service. Didn't have to wait that long

  Itsme Itsme
3 years ago
Ok honda dealership. Replaced my airbag under recall. Friendly enuff, this time anyway