From the business
- Identifies as LGBTQ+ owned
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Andrew Wadsworth
6 years ago
I went in and asked for a serpentine belt and even though they had the part in stock they lied and denied me of any parts. Sandy, the worker knew I was using a new mechanic in town and refused me service by lieng to me because of it. I was moving home to Utah from California and the car broke down. I was stranded for a number of hours trying to to find parts in a tiny town with one auto parts store. Luckily the mechanic, Earl from Fast Auto Repair saved my life and found the parts an hour away and fixed the car that night. I want to strongly advise against giving this NAPA your business if you can help it. The customer service is awful and they almost definitely "won't have that part". The mobile mechanic however was awesome.
Jacquleen Kay Clements
6 years ago
Usually has what your looking for or can order it. On the higher end of prices. Quick to assist. Sometimes to quick which makes you feel rushed and unwelcome to browse.. Depending on who's shift & time of day it can be quite & you can take your time. Other times it can feel unwelcoming. A social hangout for the boys club. That can mk u feel excluded, like your intruding on their time. And under a microscope as soon as you walk in when they all stop talking, turn to look\stare then carry on leaving u at a loss at how to proceed. Ask for help or wait around untill they deem it time to assist. Either from them finally noticing u. The conversations eases Or you standing there for a half HR waiting feeling uncomfortable starts mkn them uncomfortable. Depends on timing like I said. Based all off personal experience. I'll skip the review on returning an item would be to Long of a review and not a good one. Again personal experience it's fair day to day.
John Garretson
5 years ago
Always helpfully & friendly folks. I do all the business I can there instead of going out of town . In most cases if they don't have a part I need.thay will get it the next day. Why go out of town ?? Right ???
Paul Mohlin
2 years ago
Called to get a quote and was more expensive when I got there when asked about the price clerk was little rudeDo not like this store feel ripped off every time I have to go thereIt's the only place in 50 miles and they take advantage of it
Dragonic
7 years ago
Very rude manager, staff didnt know what they were doing and wouldnt look up the part i needed cuz they said their computers cant look it up. Wouldnt recommend stopping here for parts ever
Michael Knight
6 years ago
Extremely rude manager i believe she was. I just was shocked at the price for a belt came to almost $44. So i said wow and then she blew up ar me.
Jeeney Stillwell
5 years ago
Called Napa about a part for my car they said they had it in stock. I walked about 15 miles to Napa to get the part and when I got there they didn't have the part
Warren Hughes
5 years ago
Yes I was happy Napa store in Lovelock Nevada had the Berryman Chemtool in stock.
Joe George
a year ago
Says they are open on Sunday yet the door is locked.
Gerry Rewinkly
3 years ago
Open 8-12. It's a farming community ! I'll go to Fallon!!
chaz logan
3 years ago
The owner is amazing. Very helpful and fantastic.
Lisa Agramonte
7 years ago
Says you're open til 6. Stuck without a battery.
Jasper Volkswagen
6 years ago
Not the best amount of stock, but friendly people.
Wayne Terry
6 years ago
Typically expensive auto parts store. Only game in town.
Trevor
2 years ago
Great service and help
spencer smith
5 years ago
Nice new worker
Pablo Gonzalez
2 years ago
Very helpful