Zip Zap Auto Repair | Las Vegas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sarah C. (Ravyn)
5 months ago
I literally can not praise this place enough. They are 24hr which for me is a huge thing! I work crazy hours and having a place like this is a huge relief.The customer service is beyond stellar. They really are top notch. I went in for a smog check and from the time I walked in and left it must have only been 10 minutes!The place was extremely clean, they had a charging station, food/drinks/ice cream all for free. The bathroom was also clean. The total vibe from the place is super chill.

  David Briggs
2 months ago
24 hour, Competent staff and free ice cream, coffee, cookies... Never heard of such a thing. Don't pinch me I haven't tried the fresh baked cookies yet.

  Brian Wirtz
3 weeks ago
It all started with a simple tire plug on a rainy night and they are open 24hrs. Since then I've only used them for Brakes, A/C, steering column. I have compared pricing at others and besides the competitive pricing Zip Zap offers exceptional customer service. I never have left there feeling victimized as every charge and repair is explained thoroughly. This place restores faith in auto repair experiences.

  Naiven
2 days ago
Excellent communication and timely execution! The entire time is there to help; they will definitely work with you on repair costs AND they get it done quick! 10/10 At Zip Zap I feel like everyone involved has the customer s best interest in mind.

  Joseph Estrada
3 months ago
Zip Zap Auto have Great Prices, Fast Repair, Great Customer Service. Overall it s a Great Place to come for Service. Pretty much they make you feel at home while they work on your car

  Judy Stewart
9 months ago
Rupert was absolutely flawless in his service skills! Above and beyond and seamless. This place is 24hours BONUS. I did fail my smog however, Rupert patiently explained the process of diagnosing and repairing. Dealing with DMV until it passes without penalties for not renewing on time. The pictures are the lobby and THE COMPLIMENTARY beverages, snacks and ice cream. Numerous coffee and tea flavors for the kcup kuerig! They thought of everything. What a pleasant gesture by management to accommodate us while waiting. Very impressive! My next smog test will be free and diagnostic is $120. Which will go towards repairs. Oil change prices are reasonable. Some pricing is a bit higher but I took into consideration that the convenience of 24 hours service is well worth it. They have an array of financing options with no credit check. I can t afford costly repairs. But 90 days same as cash or any other finance option would be a huge help to me! Thank you so much for the information and explanations. I appreciate you Rupert. I will be back during day shift in order to get diagnostics and financing. Office area is very clean and tidy. I will definitely be pursuing repairs and services. Hopefully they are as good as their evening mechanic. Thanks again!!Second visit for Diagnostic and hopefully to pass smog. I was helped by Jeff. These employees are so kind patience and informative. I will have answers by 10am. I dropped off at 12am they had a full house. The lot is well lit and they are very aware of any activity. Locked my car up and scanned lot as they checked me in. Great service and I love the treats while waiting and the fact it s 24hr!! I am definitely a fan!!!

  Dewey Goering
4 days ago
Great service. Open 24 hours. Went in super early, only one there, oil done in about 45 minutes. Oh and they have great snacks and beverages on the house with a really nice waiting area. Highly recommend!

  alwyshurts
a month ago
This place is fantastic! In and out so fast for asmog check. The 24 hour operation was so helpful. I work Monday - Friday from 8:30-5:30. It's so hard to get things done. Thanks to Zi Zap car maintenance is no longer one of them. So clean and a very friendly, efficient, and knowledgeable staff. I will be using them for my all my car needs going forward!

  Taylor Melton
2 weeks ago
Having a car place you can trust is hard to come by and I was so relieved to find Zip Zap Auto. They re 24/7 and the customer service is above and beyond. Every experience I ve had with an employer is immaculate. I highly recommend Zip Zap.

  Ricky Smith
3 weeks ago
Good, honest shop with a nice lobby stocked with free snacks and comfortable seating. Advisors are straight up and honest and will tell you exactly what they are going to do and advise what outcome they are looking to achieve. If they can't do something effectively, they will let you know to try a dealer for some specific models.They are busy and some of their prices are higher than the chain shops, but you get what you pay for. I call this an alternative to dealer for more advanced work that doesn't require special dealer programming.

  Ira Shapiro
3 weeks ago
I came in for a smog test and a tail light check (someone complained to me that my taillights weren t working properly). I had no appointment but they took me right away. They handled the smog check quickly and efficiently and told me nothing was wrong with my taillights. I really appreciated that, as it would have been easy to tell me there was a minor issue that they needed to fix and charge for. Honest and professional.

  Gayle AriTati
3 months ago
So very grateful to Susan & everyone @ Zip Zap Auto. Took my 2018 Equinox in tonight for an estimate on my brakes. Wasn t familiar w/this business at all so wasn t sure if I was gonna get it done, but after tonite they will definitely get my business & I ll be recommending them to all my family & friends. Just getting over the holidays so wasn t sure if I was gonna be able to afford it, but thankfully it worked out & my brakes were done in less than 3 hrs..Thank you Susan & her crew. Outstanding service, waiting area clean, bathroom clean & fresh, free coffee And she bakes cookies too!!!!

  Joselyn Rodriguez
a week ago
Richard was absolutely awesome!! The whole team at Zip Zap Auto is nice and helpful. Was able to get my smog in a timely fashion. Highly recommend Zip Zap Auto

  kristin mazzone
2 weeks ago
So needed a smog test that day and was able to find zip zap auto was about the only place that responded to phone calls about being able to perform the inspection. They were about my 5th call. Bonus. Says they are open 24 hrs. So good to know in a pinch. Thanks Richard.

  Sasha Zurnic
3 weeks ago
Most convenient auto repair shop in the Valley. Walk ins are not only welcome but preferred, so no waiting on someone late to their appointment for half an hour. Go in, get your repair for a fair price, leave.It's what every auto shop should be.Julie was beyond wonderful!

  Serena Paschall
a month ago
This is the only place I could find that was able to fix my serious car issue, and was open on my only two days off. I work 10-11 hour shifts weekdays and it's often impossible for me to get in to any mechanic when I need help. It's a little bit pricey but you get express care from people that do a great job. They will tell you if you have other problems with your car and actually show you where it's damaged, and these guys will ask if you want it repaired instead of fixing it without your permission and then making you pay (it's happened to me before elsewhere).The cookies in the office are delicious. I had like 4.Free coffee and ice cream too. It's just a good place.

  Samantha Baker
4 weeks ago
All the techs on-site were awesome and super proficient. I was in and out for my smog in 15 mins. Richard's follow-up call was amazing, and his attitude just made my whole day! Will definitely visit again.

  R Ford
2 weeks ago
Love this place! Went in for a smog check and they had someone on it right away. Customer service is great! Will be going back here soon for an oil change!

  Ryan Lapham
a month ago
Awesome service! Got a nail in my tire while visiting Vegas and Zip zap got it repaired within the hour. Also, the staff here are so friendly and helpful I couldn t have asked for anything more. Would 12/10 recommend.

  Rob.
2 months ago
Every time I'm here, and every time I've been there, it has been nothing but a great experience. Easy, and straight to the point. Zip Zap Auto has been quite the life saver. With both adequate & efficient support, I can count on them. Always recommend. Shout out to Eddie, Julie, & Susan for always being helpfully gracious every time I visit.

  forgetmianot
3 weeks ago
The service was fast and courteous. Even Julie followed up with me to ensure my satisfaction, and she felt genuine in her concern. Well definitely come here again for service on my corvette.

  nikki sapp
3 months ago
I was so pleased doing business with this group!! I was looking for somewhere opened late to actually do a smog, as I had almost forgot. They were not only open late, but had someone on shift that was able to complete the smog. I was able to do everything with DMV before the expiration date. The shop was super friendly and personable! I would highly recommend them, especially for anyone on shift work, which in Las Vegas, we know are a lot of folks. I was also happy to know they are a family owned shop, I m always looking to support small business!Oh, and they offered me a water if I needed, had a small coffee bar, and some snacks. Definitely a small, but wonderful perk.

  gratefulgwyn
3 months ago
What a surprise! After needing the 24 hour CVS at 2am, I noticed Zip Zap Auto was open and I'd been putting off getting my vehicle serviced. Richard was incredibly kind! He was professional, doing just what was needed, and personable, making sure I was comfortable and had all i needed during my short wait. Richard gave me top-notch care and I have no hesitation in recommending him and Zip Zap Auto!

  Galaxy Waves
4 months ago
This place being open 24/7 alone is a blessing. Had service done on my Malibu, service was quick and staff was very helpful and friendly. I waited in the lobby where they provided free coffee/snacks while I waited. They kept me updated on the progress and answered any questions I had about my car. Also provided price estimates if I needed work done in the future. Huge shout out to Richard and the fellow staff there that provided me great customer service, keep doing what you re doing. I ll definitely be returning and telling others about this place.

  Andy Lake
a week ago
Zip Zap was very friendly and efficient. I brought a car in from out of state, so I went to Zip Zap for the emissions test. The technician was very informative, he answered all my questions and helpes me with the process. I highly reccomend Zip Zap Auto Repair.

  Evelyn Gomez
4 months ago
Great customer service, clean establishment, plenty to keep you relaxed and entertained in the lobby even free snacks and charging ports for your phone while you wait for your car.I only went in for a smog check that took less than 30 mins and was back on the road in no time! The owner even followed up via telephone to ensure I was satisfied with the work which I very much appreciate because not every business does that! Wow! Thank You Zip Zap Auto and keep up the good work!

  Melina Flanders
3 weeks ago
Great service! They saved me when I was driving cross country. Rolled into town 10pm on a Saturday night afraid if I shut off my car it wouldn t start again. They were the only place open and when I pulled up they were super friendly and helpful! They diagnosed and fixed the problem in less than 24 hours wild! Only in Vegas

  Toliver Armstrong
3 weeks ago
Julia was amazing best customer service in a long time. She was very inform about any in every question that I had. I really appreciate the customer service, and she made me feel like a friend.

  Shana Dawson
3 weeks ago
Best place to get your car serviced. Julie has always been helpful and nice! They also give little snacks while you wait, which my son appreciate. We'll be back soon.

  devin g
a month ago
Great service and great prices definitely happy that they are open 24 hours a day make it a lifesaver when I need to get a smog done and registration is due the next day. Julie was amazing and followed up to make sure that my experience was good.