Valvoline Instant Oil Change

4.3 (283)

  9631 Trailwood Dr, Las Vegas, NV 89134
  (702) 228-0308
  store.vioc.com
  Claimed

Oil change service Auto air conditioning service Car battery store Car inspection station Car repair and maintenance service Vehicle inspection service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jason Gilbert
2 weeks ago
Pathetic. Tires are low, NO WIPER FLUID, nothing. $100 oil change and they check NOTHING. Don t waste your time or money with these clowns. And YES. I just LEFT. Tires weren t low before.

  Tim Boucher
3 weeks ago
1 hour from the time I got in line until the oil change was finished. No faster than the dealership. Next morning I discovered oil stains on my garage floor. Looked under the hood and saw oil all over the bottom of the engine. Either this place did a horribly sloppy job or something was not tightened properly. Will take to the dealership to have it checked. Never going back to this Valvoline Instant Oil Change location.

  Tyler Kuhle
a month ago
Came for a simple tire rotation, immediately the team acted strange and it was clear it was not something they wanted to do, passing off the task to one another immediately. One associate said they would do it, so I went and waited for a bit, just to be told that they cannot do it because my back tires are too bald . I was not born yesterday it s very clear that the tread level is almost identical to the front tires. This team is terrible never coming back to Valvoline period.

  Patrick Sablan
2 months ago
The staff at this location is always helpful. I just got a smog test done this morning. I have been going to this location for the past 13 years even before it became a Valvoline Instant Oil Change. Thank you!!!

  Ana Paura
3 months ago
It is a drive through service, it is fast with a 4 person team. I felt I was treated with respect and I really appreciate that there was no upselling. I was confident with the services provided.

  Alexa Figueroa
a year ago
Update: They open at 7 am now. Great work guys. The sign for smog check says 730 open daily but really it's 8. They opened promptly and took care of the smog and oil change. Quick and painless, in and out within 30 minutes.

  Manuel Pacheco
a month ago
Totally will be returning here oil change literally only took 15 mins no wait and all the employees were professional and friendly, didn t even have to exit my car through the whole experience I highly recommend.

  Manuel Barrios
2 months ago
I came in yesterday for a oil it was fast and that the service was good until I got home and checked my oil level it was more than a quart low I'm very upset

  Sadie Fuentes
4 months ago
Great quick service and very friendly staff. Special shout-out to Samuels for all the help!! We will be back.

  Nick Wall
8 months ago
Came in due to a leak in the oil filter drain plug. The guys here tightened it up for free and even fixed a bolt in my skid plate from the previous ownerAll they asked was I come back in the future when I need service. Great team, great work! I will definitely be back.Thanks again Zach and John!

  Amber Murnane
7 months ago
Normally a quick "in and out" experience at valvoline, but with only 2 cars in front of me it took almost an hour before I finally got in for my oil change. They have 3 drive-thrus but two were tied up with MUCH longer services so only ONE operating drive thru which slowed things down quite a bit. Employees were nice though.

  Patricia mendoza
2 years ago
I came to get a smog check (after sitting g for 30 minutes this afternoon and leaving because they were working g on oil changes) and it says DAILY from 7;30AM to 7:00PM. I'm sitting here at 6PM and it's all closed.

  Waters Faulkner
6 months ago
I ve been twice now. So far so good! The staff are friendly and professional. They answer my questions and explain their recommendations. I Would recommend.

  yung guy
a year ago
Quick, fast, and glad they were open later than most places that offer smog check!

  Joe Williams
2 months ago
Good at changing oil but they lie to sell you batteries, be careful

  Patrick Byrge
9 months ago
My goto for fluid service here in the Summerlin area. Very professional, friendly, and most of all, they do a great job. The systems of checks and balances in place are obvious and it shows they take pride in their job.

  Alexia Fried
a year ago
First time to get my new car oil changed, but they didn't have the oil filter, as the car was too new. But they topped off 1 quart of oil for free, and sent me on my way. I guess I do have to go to the dealership now. Very polite and friendly staff.

  Lupe
7 months ago
Pablo is amazing, polite, efficient, professional, and respectful. It is always a pleasure to go down to Valvoline and have him service my car. Today's visit was for a smog check so I can register my car. It took about 5 minutes to get the smog check done and pay. Super fast and convenient per usual.

  Keymon Hamilton
2 years ago
Pablo and Colin were extremely professional, helpful and kind! They did a fantastic job with our oil change, and educated me on all my car needs! They worked after hours to get my car serviced and even while being understaffed, they managed to get my car serviced super quickly.Would 100% recommend, and will be using them for all our oil needs!!

  MJ Sh
a year ago
Really nice helpful staff here! Helped me big time! I was in line 112 degrees outside, my car didn t start, i was w my akita, went in to be cool and called tow truck, these guys took my keys n figured out why it wouldn t start! No-one asked they just did it out of kindness! ThanksI had just left the mechanic so back i went but these guys were very helpful! :) kindness always wins for me, doesnt it?

  Justin Crowe
7 months ago
Manager Pablo and his crew took car of everything my car needed and were very friendly, welcoming and professional.

  Joel C.
7 months ago
Pay extra to wait extra for an oil change. I've been sitting here for an hour. No employees tell us anything, how long the wait is, etc. Go elsewhere

  eric v
a year ago
Hard to imagine once I was brought on to the rack, did the paperwork, prep work started, side work completed and 25 minutes into the service'It comes back they don't have my filter in stock' I'm free to go without paying anything.How does thier software scan vehicle barcode the not check inventory.....wierd

  Cody Cox
4 years ago
I got an oil change here a couple weeks ago on September 6th and kept meaning to write this review. Great service! They do the oil change while you wait in your car. Because they're a corporate location they use only quality Valvoline parts. Everyone at this location was great and I had a great experience, but the real superstar here is KO. I hope they make him a manager because he was professional, friendly, and explained everything. I'm never going anywhere else for an oil change and plan to get my coolant and transmission fluids and all the services they do here done by KO. This is the best location to go to. Highly recommended!

  Kevin Arnold
2 years ago
We showed up for an oil change today and there was a bit of a wait but everyone was working quickly to help move the line. While we were getting our oil changed a lady pulled up and wanted air in her tires.She started screaming at the employees that it doesn't take that long and started yelling profanities and racial slurs at the manager on duty. He kept his cool and kept apologizing to everyone in the bays getting service for the outburst.This went on for almost 15 minutes before the lady left and everything resumed as normal.With all of the chaos happening. Everyone continued to work diligently to help us and when our coupon wouldn't scan at the end they had one they were willing to scan for us.Under crazy circumstances, Shane and Crawford took the best care of us. We love it here for the convenience and we will definitely continue to come back, especially after today.Services: Air & cabin filter replacement, Tires, Oil change

  Brenda Gussin
8 months ago
Pablo and his crew took very good care of me and my car. Sat in the car while they did their work

  Anthony Makarakarn
5 months ago
100 bucks for oil change but it was as fast as humanly possible.

  Bette Jo Dahl
3 years ago
I was pleasantly surprised at how fast the whole process was. The attendants were so happy at work that it made it so comfortable to be there. I felt like they were so thorough with everything in my car and it made me feel very safe with driving my car. I will definitely be going back for future services.Service: Oil changeService: Oil change

  Jordan Chan
3 years ago
Getting an oil change outdoors without leaving your car is an invaluable service in a pandemic. I went in for a conventional oil change on a Sunday and had to wait 10 minutes for the car ahead of me to finish. It seems that when there is a line, the mechanics work faster to try and get you on your way. To me, it's cool seeing fast and efficient they work, as they communicate with you ever step of the way.One area they can improve on is to show prices. They don't show prices on their website nor do they post it out front before you drive in. They also won't tell you prices until the end. Luckily, for my case, my bill was reasonable, and in line with other drive thru oil change establishments.Services: Air & cabin filter replacement, Tires, Battery, Oil change

  Robert Clark
2 years ago
I was very impressed with the crew at this Valvoline oil change shop. Pablo the assistant manager lead the crew with great hustle and very polite. Hard to find service this good. Got a oil change a new air filter and new battery. My F150 4x4 is ready for summer. Thanks again

  Opening Hours

Monday 7 AM-7 PM
Tuesday 7 AM-7 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-7 PM
Friday 7 AM-7 PM
Saturday 7 AM-6 PM
Sunday 7 AM-5 PM

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