USA Auto Service #11

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Renee Feazell
3 months ago
There is an excellent team here. I worked mostly with Paige at the front desk, and Earl in the Garage.They were very helpful. They have a great service. Excellent workGet a great discount on a synthetic oil change for only $23.23.

  Renato Queiroz
2 months ago
These people are scammers! Stay awayWalked in for a oil change, they induced me to spend 100$ more for an apparent oil flush and conditioning that I needed cuz my oil came out dirty? found a bunch of problems with the car, said the oil was leaking but there s no stains where I park the car regularly. the oil they added doesn t come in bottles, it came from a reservoir out in the back, no brand, when asked about it he said it s because we order 30.000$ of oil every week so we buy in bulk. Since they do everything behind closed doors I m not even sure they added anything besides the no brand oil. Felt scammed and won t return again

  Hatingcats Sportspicks
4 months ago
100% scammers in this placeI came in to get a smog on a 2020 dodge charger gt with 40k miles. The manager failed my test as tampering because I told him don t interrupt me while I was on the phone asking my mechanic questions. The manager stated my oem has been tampered with (which it hadn t, I m the first owner and only owner, this car has never needed diagnostic testing before and only goes in for regular maintenance. While on the phone with my mechanic shop that has done all the work on the car, the guy overheard my mechanic say what is he even talking about, just go to a different place this gentleman got All offended and started mentioning he s been doing it 35 years. He failed the test and charged me for the smog which is wrong. He literally didn t even get down and look it was right where it was suppose to be. I drive right down the street and got a smog no problem by smog busters. Told them my situation and said they aren t surprised because they ve had other customers complain about their bad business practices too.This location is straight horrible, I went back right after and showed them how I just got it done with zero issues. The gentlemen had nothing to say and sent someone else out to come talk to me. I ll be contacting corporate with this issue. Here s my proof of him failing me and me getting it done with time stamps on the papers

  Seyar Alimyar
6 months ago
Definitely I am not going here again. And I do not recommend it either. First they said your oil filter housing is too tight and we can t open it if we open it , it will be broken completely and you need a new one and then once they opened it. It was completely ok but he is saying no it is not gonna work so I had to buy an other one from them and pay for it . I was there to only do the oil change not to buy your parts. I had no option other than buying it because the car didn t have oil at all it was already taken out .

  Judy Moore (Dramatic Soprano)
7 months ago
Truly this was the worst nightmare getting my car repaired correctly. Having to return many times because they didn't do it right or the part was not installed correctly they still haven't found out why the check engine light is on and I've paid $3,000 they are extremely overpriced on parts and labor. I found so many things wrong each time after I got home and open my hood to see what had been done. And I'm a senior lady even I could see what was wrong. They are truly Mickey Mouse.

  grace raffon
4 weeks ago
I had car problems can't pass smog test So I took my car to USA Auto on flamingo Blvd And They did a great job passed smog & car runs well thank you Sholm great mechanic

  Jessica Korostynski
7 months ago
Justin, Joy and April are amazing at the Flamingo/Jones location #11 . Took care of me above and beyond even after one of their other locations (shop #3) left me with a leaky oil filter and missing engine cover. Justin and his team took care of everything fully and covered under warranty. Thank you guys so much, looking forward to having my car cared for by team at #11 from now on. Highly recommend because they care.

  Tiffeny Tizon
5 months ago
Excellent service the mechanic was very knowledgeable even though I have an older truck which is hard to find these days he was very clear about what needed to be done and how much it would cost and my truck has never run better.

  carlos ortiz
4 months ago
Great service took my 2003 chevy silverado in because of bad rack and power steering and to check out my crank shaft seal and pulley got my vehicle back up and running in two day double checked there work at home and they even took the time to clean off all the built up sludge and old oil stains from the leak can tell they take pride in there work will definitely recommend them and bring my other vehicles in with them

  Brandi Pender
a year ago
Highly recommended! These guys went above and beyond getting our car to pass the smog check. They spent countless hours working and trying different things all while trying to save us money! They were very informative and explained things they were doing in an easy-to-understand way. We can't thank them enough for all their time and help! I wish I could give them more than 5 stars. They deserve it!

  James Pryor
5 months ago
Luis P.-Service Manager was excellent fixing my Service Engine Light repair and getting my BMW-X3 back on the road all in one day!Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  Scott
7 months ago
Stopped in on a Saturday for an oil change, in n out in less than an hour and the price was right. They even had valid service recommendations. I'll be back. Much appreciated, thanks!

  Cesar Rodriguez
a year ago
I get all my preventive maintenance done here. They've got really fair prices and their customer service is outstanding. They are transparent. I haven't had to have any repairs on my vehicle but if I did, I would probably come here for help first.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Micael Maya-Peinl
a year ago
Had to get an entire set of calipers, rotors, and pads replaced. Robert helped find parts in my price range and they got to work right away. After a brake fluid flush and test drive, everything was smooth again. Highly recommend USA Auto Service.Service: BrakesService: Brakes

  Big Daddy
10 months ago
The worst. They overcharge for parts and try to tell you they'll wave the laber costs meanwhile you pay more for parts than you would for parts and labor at any other shop. Rip off artists. Charged 800 dollars for a radiator and the problem still exists. DO NOT TAKE YOUR VEHICLE TO ANY OF THESE LOCATIONS. BEWARE. THEY HAVE 16 RIP OFF LOCATIONS.

  Curtis Walker
9 months ago
Had a coupon for a free oil change and smog check and still got charged $23 for the service not impressed!, also tried to sell me a 30,000 mile service when the car only had eighteen thousand miles on it!!!

  A J
4 months ago
I'm very happy with the work they did for my cars thank you guys

  Vinnie Birbiglia
2 months ago
$9.99 emissions test. No wait.

  Mad Max2
a year ago
Worst place to get your vehicle services, bad service they just unplug the battery, after a week light goes on again, my car is making noise that wasn't doing beforeServices: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change

  Tesfaye A
6 months ago
Fast service and great job.

  shmateo 12345 shmateo 12345
a year ago
Very fast and nice best place around

  Juan Manuel Morales
5 months ago
No lo recomiendo para nada cambian muy frecuentemente la administraci�n lo que da malas experiencias. Tuve una mala experiencia con ellos llev� mi carro con un problema me dijeron que era el turbo y la bomba gast� 3000 d�lares y saliendo de ah� en menos de 40 millas se rompi� el motor ten�a piezas del motor adentro del c�rter. No pude comprobarlo pero se que fue mal trabajo de ellos. Y ah� me ped�a 6000 d�lares m�s para reparar el motor. Espero les sirva de ejemplo mi experiencia. I don't recommend it at all, they change the administration very often, which gives bad experiences. I had a bad experience with them I took my car with a problem they told me it was the turbo and the pump I spent 3000 dollars and getting out of there in less than 40 miles the engine broke it had engine parts inside the crankcase. I couldn't check it but I know it was a bad job of them. And there he asked me for $6,000 more to repair the engine. I hope my experience serves as an example.

  loco 7u7
2 months ago
Terrible scammers say that the car has a thousand problems, they charge you super high and then the next day they have more problems to charge you more, I don't recommend it at all, in fact they should close!!!!!!!!!!! My experience is terrible, in fact I am still in litigation with them.Mal�simos estafadores dicen que el carro tiene mil problemas te cobran s�per caro y luego al otro d�a que le salen m�s problemas para cobrarte m�s no lo recomiendo para nada de hecho deber�an cerrar !!!!!!!!!! Mi experiencia es terrible de hecho a�n estoy en litigio con ellos