USA Auto Service #10
2.6 (17)
6315 E Russell Rd, Las Vegas, NV 89122
(702) 405-7975
usaautoservicenv.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rhiana Balaun
a month ago
THIS PLACE IS A SCAM. DO NOT GO. went for an oil change and they seemed off. Everyone was nice, sure, but competent? Reliable? Trusting? Not even close. After my oil change , I began having problems with my car shaking and at times, turning off. Fast forward, I took my car to another shop for a new oil change within the recommended time frame from my last oil change.EMPTY. COMPLETELY EMPTY. Straight sludge and not a drop of oil on my dipstick. Needed to be flushed. After reading Google reviews about this place today, I realized they are completely fake. I can t speak for the rest of the locations, however, would not recommend this place to anybody.Also, my spouse had a weird encounter with them as well where they quoted him $600 for a fluid flush but they said if he bought it on the same day, they d do it for $400. After letting him know about my oil, he checked his. His oil is disgusting, considering he got his done with them last week.
Gabriela Andrino
2 months ago
I came to get an oil change and a tire rotation, when finished my car had begun to shake after I started driving. I returned my car and what I assume was the manager was very kind but seemed to be doubtful of my car having problems. However, the mistake that they had made was that the bolts to tighten my tire were all loose and they had stripped them as well. I took it to another mechanic and was told that a lot of the bolts were still loose after they had presumably tighten them. You get friendly service here but I wouldn t risk bringing my car here.
Torie Villalpando
4 months ago
This place doesn t even deserve 1 star. Went in for an oil change and not only did they put 0W20 in my 2015 Audi but they didn t change the oil filter and overfilled my oil causing severe damage to my engine. Now it needs to be replaced. Left 2 complaints on their website and still no response. The mechanic then requested to be paid on cashapp and then put $0 on my invoice. DO NOT GO HERE!
XxOGPUNISHERxX X
6 months ago
I took my Vehicle in for an ABS/traction issue that had been bothering me for months. (Bob) was straight forward on cost and quality of the parts that he used. There s nothing more important than honesty and integrity in the auto service industry and (bob) owned it. It was a pleasure doing business and getting to know him! Thank you again and will be bring my truck back in for repairs.Services: Steering & suspension repair, Steering & suspension replacement, Auto engine diagnostic, Auto engine tuning, Wheel alignment, Auto brake replacement
Jose Gonzalez
6 months ago
I would give this place zero stars if I could. I had these guys change my brakes about a little over a month ago. Terrible job. They over torqued the one of the studs and the others got loose. I drove out to California and the wheel almost fell off. I noticed before the wheel fell off. I came back to see if the would make it right by fixing the stud and they told me the truck had been driven too many miles. They were very rude and unprofessional when they did the service and when I went back to have them fix it.Make sure you check their work because they won t. I think we all know people who have be in an accident because of this.
Shay Payton
3 days ago
Haven't got my car fixed it's been weeks and bo I can't even turn my wheel this is crazy I could've lost my life today April 13 2024
Tobias Rivera
6 months ago
Big shout out to Bob and his team. Thank you for getting my truck back up and running better than when I first bought it. They went above and beyond for me. Price was very reasonable and will be returning for any my further needs.
Alex Garcia
3 weeks ago
My uncle took his truck to this place to get the ignition key cylinder change they didn t have the part but they charge him even for labor and when go went back for his appointment they never had the part and now they don t wanna refund the money and they don t give you a direct managers number to contact them the only thing he got was an I mail to contact them now the truck it s fix and they still don t wanna give the refund which it was over 9 hundred dollars they didn t do nothing and they still charge you for labor whit out doing nothing I wouldn t recomend� this place to anyone that for sure
JJ Madison
6 months ago
Be careful here, had an oil change and two days later my engine blew up. I had another mechanic look at car after and they confirmed improper oil change caused problem. Also took covers off my car and didn't return them to me. Good luck hopefully no one has to go thru that.
Matias Rodriguez
3 months ago
Running a total scam DO NOT FOR THE GOOD OF YOUR CAR DO NOT GO TO THIS AUTO SERVICE NO GOOD NO BUENOTHEY ACT LIKE THEY ARE DOING U A SERVICE THEY RECYCLE THE SAME OIL THEY DONT CHANGE THE OIL FILTERS THEY LOOSEN COMPONENTS IN THE ENGINE TO MAKE U BELIEVE THERES SOMETHING WRONG WITH YOUR CAR MY ADVICE IF U HAVE ALREADY GONE CHECK UR ENGINE THOUROUGHLY ESPECIALLY YOUR AIR FILTER
Savannah Porter
6 months ago
Took my dad's car for an oil change. Friendly staff and mechanic actually talks to you like a human and not an idiot. I will be only coming to this shop
Clifford Spinola
2 months ago
All I got is a smog so I can't speak to any other service here. But smog was quick and $9.99 so all good.
Salvador Romero
a month ago
This place was trying to charge me 40$ for oil change when I brought my own oil and filter and then I called the other location and they charged me 20$ and said every location should be the same
curtis lux
2 weeks ago
This is a shop you can trust to do great work be fast efficient and honor their warranties
Vona N
6 months ago
This place needed to be shut down!! They are totally dishonest human beings! Please please don't not take your car to this place because your car will not be in good hands! REVIEW'S SPEAK FOR ITSELF! 2500 IN DAMAGES
Jamonte Mccullar
4 months ago
Ruined my car put wrong oil and over filled it destroying my engine what a shady place then made me pay them under the table I have proof and receipts the absolute worst place in Vegas I m going to fox news
Tyler Blake
a month ago
Awesome staff! Was out of there in 30 minutes.