Tucker's Performance Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ronnie McMaster
a month ago
These guys made me hate my car. The passenger side door and rear quarter panel were damaged in an accident. They had to redo the paint, which still faded to another color within a year. They didn't cover the car while painting so I had to scrub off the over-spray. The support beam in the door had been bent, so they cut it out and didn't replace the beam prior to installing the outer skin. The outer skin was thinner than the factory parts. Take your car to someone else, because these guys do not care about quality.Side note. This happened back in 2007, so hopefully they have a new management.

  Gregory Allen
5 years ago
This establishment was recommended to me by a friend as he had previously used their services. Initially, everything seemed fine... the estimate was prepared, a drop off date and time was established... The problems began after the work began. The vehicle is a 2016 Ford F350 Dually. The repair was due to a rearend collision and subsequent damage to the front bumper. The repair was a remove, replace the front and rear bumper, replace truck bed and repair a small dent to the cab where the bed collided with it. I was told two weeks, not bad. Skip forward... I'm told the truck can be picked up but the tail gate has not arrived. I go on Friday, three weeks later to inspect and the front bumper hasn't been replaced yet. I'm told, come back on Monday. I returned Tuesday and see that the new truck bed incurred some damage while at the shop and instead of repairing the damage, they did the paint prep work over the damage, painted over the damage, buffed over the damage and attempted to pass it off to me. This was pointed out to their service appraiser, who apologized. Told me to bring it back later. The shop also was remiss in putting parts back on the truck. They claimed a bed bolt couldn't be inserted because the bed had a welded insert in it. That "welded" insert was a nut lying inverted in the bed bolt position. I removed it with my index finger.I've given time to pass before writing this review. That time hasn't put me in a position to recommend this establishment. My friend is beside himself for recommending the place. It isn't his fault, nor do I believe its the fault of the service appraiser. Whoever the shop foreman or their Quality Assurance representative is, should be fired. Complete incompetence! They neither care about the customers cars or the level of professionalism that is required to run a business. I never spoke to the owner... probably should have.My recommendation is to find another body shop.

  wayne D
8 months ago
I had them put in a Vintage AC in my 1969 corvette it never worked they charged me 8000 DO NOT LET THEM DO THIS TO YOU ... waste they are terrible

  Araceli Vivas
4 years ago
I loved Tucker's they truly do amazing work! They are a very honest company, they will not stir you wrong! I promise you that. They want to make you the customer happy not the insurance company. I have alway been very happy with there results!!!! That's why I give them 5 stars!!!

  massoud hejazi
8 years ago
Tucker's did a fantastic job of repairing the damage to my Mazda! Josh was very reassuring and professional. The repairs, paint job and attention to detail exceeded my expectations. I will recommend others to your facility. Keep up the good work and thank you!

  Kristopher K
10 years ago
The staff was professional and friendly. The waiting area was clean and inviting. My estimate took approximately 20 minutes to complete. The repair on my vehicle took 1 week to complete and was accomplished satisfactory. However, my experience after picking up my vehicle was disappointing to say the least. My remote control for my gated community was missing (I can't say stolen, as that would be accusatory). I addressed the missing remote with Josh prior to leaving the lot, but was instantly handed the liability waiver letter signed stating it was my responsibility to remove all items from the vehicle prior to having the vehicle repaired. I won't make any accusations or possible scenarios of what may have occurred (as I did sign that waiver). However, I am concerned with the trustworthiness/integrity of those working on my car. The kicker here is that I was asked to complete an in-house survey prior to taking back ownership of my vehicle...I'm half tempted to walk back in and ask for the survey back to make some noticeable revisions.

  Yolanda Robson
3 years ago
Took my 2013 Challenger to get a side pannel damage fixed and they really did a fantastic job. I would highly recommend this shop then the one my insurance sent me to, (SK). Tucker's customer service was Awesome!!!

  Sahara J.
5 years ago
This company did an excellent job on my minivan. I had someone hit my van and fled. I was left with a pretty bad dent. Looked them up on Google and went in for an estimate.Larry made the process smooth and painless. It took only 5 days and the job was done! Krystal over the phone was very kind and extremely patient as well.When I picked the van up they even detailed it witch made me very happy, having to run my kids around everyday I dont always get to do a good cleaning and these guys did that when they did not have to.That is customer service you are hard pressed to find anymore. I hope I dont have to come back for any reason, but if I do I will choose them time and time again!!!

  Lucky Clover
4 years ago
My boyfriend used this body shop he was very happy with the work BUT WHAT REALLY STOOD OUT was the staff! They had a great environment with the sweetest front desk girl by the name of Rae I believe it was She was honest sweet and informative it the fullest extent. Will definitely be back!

  J P
4 years ago
The staff at Tucker's are knowledgable, communicative and efficient. My car was finished on schedule and done right. The paint was perfectly matched with no dirt, fisheyes or runs, and the body lines are all straight - no mismatched gaps. Could not be happier I had my car serviced here, they take pride in their work and value their customers and it really shows.

  Jesse Buis
8 years ago
Great body shop, I work at a local auto repair shop and have been sending customers to these guys for the last 2 years. I have not heard a bad word about them. They are fair with their prices and more importantly they do great work. I sent a customer to them last week when his hood would not open and they got it open for him so he could get his vehicle smog'ed and they didn't even charge him..

  Retro of the Future
3 years ago
I had a little incident with my car and took it here. When I got it back it looked like I just took it off the showroom floor. It was as if the accident never happened. Thank you very much and I've told many people to come see you guys if they ever have any accidents with their vehicle. Very highly recommended!!

  Tom Vegas
11 years ago
Tuckers Performance Center earned my trust with the quality of work and professionalism. They call you to give updates or if they have questions. They do get busy so scheduling an appointment might be needed. Awesome job on the alignment.

  antonio salinas
8 years ago
Worst service ever .We took our audi tt to get the fender repair and they took the weels off and they scratch the powder coated rims they broke 1 of the bolt caps lost another cap and they scratch the rest, they also remove one of the sidelite glass and scratch the tint. They told me that they will replace the wheter strip because it was crack. When i took the car back they told me the part wasn't order and they where going to called back. they never called back. When i talked to gary regardng this issues. They denied everything and he said that in order to remove the bolts off the weel, the powder coat was going to get damage. Bad experience

  Damian Morales
10 years ago
I took my car in on July 15th with appointment and they told me it will be ready in 8-10 days, it is August 2nd now and they said it wont be ready til the 5th or 6th(hard told believe when they said it would've been ready yesterday) They said they would call regularly told keep me updated but so far I have received 0 phone calls. I've been the one calling. They lady told me the guy working on my car would call back but he never did. I expected better from them from these reviews but I am not satisfied with their service

  Alisa Benitez
8 years ago
This place is a JOKE! They did a terrible paint job on my bumper, they claim it was due to an after-market part, however it was clearly paint defects and there was a dent in it. They butchered a plastic liner, and would not replace it, I was told Rich the owner would make it right, well wasted my time because he didn't even show his face. Don't waste your time this unprofessional "body shop"

  Bill Land
4 years ago
I think it is a 1st class shop. LBC Lawgroup will be referring all of our client's to them to have their car's repaired. We wouldn't do this if we thought they offered anything but a 1st class customer experince and great repair to their car's

  William Smith
2 years ago
Tucker's Coalition and Performance Center; "Rocks" !Rick Tucker is the Owner and operator, Customer Service is excellent, his staff works on some of the highest end Classic Cars builds in the country !, Rick takes as much pride in all the cars that come to Tucker's Coalition & Performance,Hope this was helpful

  JORGE HERNANDEZ
2 years ago
Very Profesional, and excellent craftsmanship work done on my 1956 Chevy, I'm very impressed by Rick and his team

  Nancy Smith
12 years ago
I tried to get me M3 fixed and it was a pretty good job ob the front bumper, but after 6 months it didn't look how I had thought it would so I had to take it somewhere else ,

  Alex Forman
6 years ago
Tucker s Collision provided my family with outstanding customer service and transparency throughout our vehicle repair process. Would highly recommend to anyone and everyone!

  Joe Gallagher
2 years ago
Unbelievable service, very knowledgeable mechanics and extremely competent body men. Could not have been happier and I highly recommend Tuckers Performance Center...A+A+A+

  Tami Huddleston
4 years ago
Website, email? It says to take photos for a quick estimate before driving to the shop. Problems: email on site is undeliverable and it won't let me upload the photos(saying to email photos)

  James Justice
2 years ago
Some of the best customer service in the valley. They've repaired two of my car that were in accidents and they came out excellent

  Jason Sutherland
5 years ago
Inconsiderate, rude and unprofessional staff. They took over a month and a half to repair my vehicle. Then charged me storage fees and filed a mechanic lein. They should be investigated.

  Top Hat Photo Booth
7 years ago
Jim is the best mechanic in Las Vegas, only fixes what needs to be fixed and is very knowledgeable about corvettes! Best in the business!

  Linda Saldana
4 years ago
Very friendly staff. My car looks and drives great!!!! This place was awesome, am very happy i went

  Andrew Bane
11 years ago
Great job! They matched the paint up perfectly to my vehicle! Even fully detailed it! Can't go wrong with these guys!

  ANGELofD3ATH5
7 years ago
Awesome place to take your car. I have an 06 dodge charger, and the service has always been excellent.

  Elicia Lobato
7 years ago
Patrick was the best! Reasonable pricing and great work!! Thank you for the terrific service!!