Thomas Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sam Sleigher
4 weeks ago
I have brought my cars to Thomas Automotive for 6 years now. I have nothing but positive things to say about the folks who work there, the way the business is run, and their fair pricing practices. I most recently brought in my new (to me), 10 year old subaru that I purchased. Unfortunately, this car has had many issues but throughout the process of getting repairs done, Preston and Larry, the main mechanics who I worked with, were so kind and always willing to explain what various repairs would do and exactly why they were needed. Preston is always professional and lovely to talk to over the phone and in person. Larry always adds a personal touch and will often show me the faulty part that they had to replace in my car. Their pricing is always fair, they have never upcharged�me, and they always give honest opinions on the best course of action with repairs. They are family-owned and have been around for a long time. I highly recommend Thomas Automotive for all of your car repair needs and I tell all of my friends about them!

  Nutt Family
4 months ago
We have been taking my husband's older car here for years because of a recommendation from a friend. They always do excellent work without trying to upsell us on anything unnecessary . They are always very transparent with every repair explanation. We recently took our "not as old" vehicle to them for some brake issues that have been a problem for the entire 5 years that we've owned it. It was under warranty with carmax up until recently, so in the past we took it to shops affiliated with carmax's warranty plan. The other shops all told us over the years that they didn't know why our car had this particular problem and would do a bandaid fix to reduce it. Thomas auto figured it out quickly and fixed it entirely!

  M Shaf
4 months ago
Car towed in needed major work. Have been taking my car in for years. Quality work, respectful explained work needed, cost and estimated time to repair. Fair prices.

  Crypto Scotty
10 months ago
Tried calling for a competitive quote and they said they couldnt tell me the general cost of the exact repair over the phone. I attempted to explain that I already got several but he didnt let me finish the sentence and was very unfriendly over the phone. He interrupted me and told me to go elsewhere. Not sure if he is a jerk or was just acting like one. Either way there are many other options.Both the shop I called before this one and after this one have verbally quoted me for the specific work I am asking about. There was no reason for this clown to behave that way over the phone

  Phil Reedy
a year ago
Took my diesel truck in for a oil change I had an appointment for Friday morning l was told it would cost about $120 to $130 I called to see if it was done and they were just starting it. They said we ll call you when it s done. Never got a call so went down to pick it up at 415 because they close at 5 . When I got there it said closed but the guy said it won t be done till Monday I told him I ll take it and come back but they drained the oil and didn t have any so they leave my truck dry all weekend and when I pick it up the bill was $254. They must have went to 7-11 to get the oil and charged $9 a quart the over filled it by 2 quarts. I wouldn t take these guys a lawnmowerService: Oil change

  Marc Rosen
3 years ago
great service. check engine light on. Walter got me in and diagnosed it about 3 hours. He did everything he said he would and was honest about what was needed. Everyone there was kind and friendly, even giving me a bottle of water to drink. I can see why they have so many good reviews. I would absolutely go back with any other problems I might have. Thanks

  Loni DeLaHuerta
3 years ago
I was recommended by my brother.. At first I was happy.. Spoke to Walter to get quote. I had radiator & hoses replaced. Oil & filter changed. Recharge of air-conditioning. I paid over $1200.00!I thought all was well. Paid what I thought was fair. Ten min. after picking up my car. Steam flowed out of my hood. Temperature gage read HOT. I stopped 3 miles down the road. Called my brother to rescue me.. He found the manifold cracked.. Had to call a tow truck. This was Friday. Called shop. No help till today. Monday.I love my 2006 Ford Mustang. I have to depend on honest & fair priced local mechanics to keep my vehicle maintained.I hope Walter can repair my Baby Blue Bell! Everyone makes mistakes. I like Walter. I hope we can continue doing business.Services: General repairs & maintenance, A/C installation & repair, Air conditioning, Oil change

  Krissy Shipman
4 years ago
Once again, Thomas Automotive saved my car! I've been a customer for 10+ years, and my family for over 30. Their work is stellar! They are honest and trustworthy. I wouldn't go anywhere else. Shout out to Stacy and Walter for all of your help!

  Alyesa Seibert
3 years ago
My air conditioning went out this summer and they got me in the same day I called. It was fixed before closing. Walter was very courteous and knowledgable. They won me over! My new automotive shop. They didn't price goug me either. Huge plus!

  Andy Stahl
3 years ago
Walter and everyone are always pleasant and get work done quickly! I've had a lot of HVAC repairs on both my import (Subaru) and my domestic (Lincoln) and they have also made engine repairs for me as well. Trustworthy mechanics like these can be hard to find!

  Jennie Hrdina
8 years ago
A few weeks ago we stopped in without an appointment to have a car checked out that we wanted to purchase for our children. The owners took the time to explain their schedule and asked if we would be willing to wait. We loved how he communicated with us and waited inside the very clean and inviting shop. Which by the way is a perfect example of how autoshops can be clean no matter how dirty it is in the working area. Anyhow, we did not have to wait long, he checked out the car, gave us his honest advice and an estimate for repairs. We chose to purchase the car and took it in this morning to start the repairs (We are fixing one thing at a time to better afford things). They provided us with an estimated cost and a time of completion. When the repairs started to move away from their original plan, they called and communicated each step of repairs and potential price increase. We really appreciated the time and effective communication we are given at this business. By the way, we had taken the car to another shop that we have always used and were not treated with the respect or given the time that we were at Thomas's. Thank you so much for helping us keep our kid safe!

  Amanda c
a year ago
We trust Thomas Automotive for our government rigs and definitely my personal car. Mom and pop shop feel. Kindness goes a long way too.

  Marisa Mayfield
7 years ago
Love this place!!! We have been bringing our cars here for a few years. Great service. Honest, friendly and respectful. Very refreshing in an industry where some shops don't try to do the right thing. Thanks Walt, Stacy & everyone else at Tomas Automotive.

  Bladeiqmods
3 years ago
Outstanding team. Very professional and helpful. Good honest repair shop with good pricing that takes care of their customers. Will be bringing all my my vehicles there from now on.Service: A/C installation & repairService: A/C installation & repair

  Guyjoan Ristoff
2 years ago
We have been Thomas Automotive for many years.They are honest and do a wonderful job.Will be using them as long as we own cars!

  Anthony Rainford
3 years ago
These guys are excellent! I'm sad it took me so long to discover them. Nothing really fun about going to a repair shop, but they offer the best customer service, pricing, and communication that I have found. Definitely would recommend and will be back.

  Harmony Hooper
4 years ago
Being female and getting your car fixed can be quite challenging,Since my sister found Thomas Automotive, we both feel confident that we have finally found honest and dependable professionals that do not make women feel disrespected. I highly recommend this company.

  William Langston
3 months ago
Friendly and professional, an all around good experience.

  Megan Codrington
a year ago
Very nice staff. They took good care of my car. Fair prices too

  James Simmons
2 years ago
Excellent experience with this mechanic shop. Walter and the family are good people straightforward and trustworthy. So many bad mechanics out there but I highly recommend this one.

  Irene Kozicki
5 years ago
I have been a satisfied customer for nearly 30 years. This family owned business does not suggest any more work than needed. I am impressed with the cleanliness and friendly mechanics.

  THC4myFriendsNMe
6 years ago
Best shop in town! Honest, friendly service! Used them for over a decade and not a single complaint. You're in good hands at Thomas Automotive!

  Victoria Ann
6 years ago
Awesome, quick in and out for a smog/reg and the price was very reasonable. Seemed to be a nice group of people working there, was worth the drive from Red Rock for me.

  Jeffrey Oppenheim
5 years ago
Awesome service....will be taking my car there now on!! Took my car in and they took there time looking at it and not offering any other services like other places. Wish I found this place sooner

  Aaron Thomas
7 years ago
The best general automotive repair shop in Vegas. Excellent service, excellent work, reasonable prices, friendliest mechanics you'll find anywhere!

  charles sammons
a year ago
For automotive work this is the place! Work is done well and fairly priced.

  Briana Truex
5 years ago
Quick and friendly a smog test is $20. You can find cheaper options in the area but it is a local business.

  Nancy Volk
3 years ago
Check engine light came on they could have charged me and said it needed to be fixed they turn the light off and told me to come back if it came back on it didn't and everything was fine God bless them

  Dee Brown
5 years ago
Thankful for a fast diagnosis without charge. Unfortunately after comparing prices, we had to go elsewhere, $200 savings.

  Josh N
3 years ago
Always quality service. Helpful, honest staff. Realistic time frames.