Southwest Auto Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Gayle Mcdonald
3 months ago
My car passenger window was vandalized and smashed. Brent told me they could come to me and replace my window at a very reasonable price. (which they did.) It was less expensive than my insurance company or dealer. I really appreciated them coming to my house. The work was done quickly and well, including clean-up. The workman was friendly and professional. I was very happy with the result and highly recommend Southwest Auto Glass!

  Dan Leeson
4 months ago
Never managed to get my glass replaced by them, my phone was in airplane mode when technician called and when I called back 20 minutes later they had moved on for the day. Windshield made car undrivable and they suggested I drive it to their location on the vegas strip to get it repaired. Not cool southwest auto glass! Wonky customer service experience, ended up going with big national chain because I needed this done when I scheduled with them to have it done. Not pleased with at all with communicating with this company.Update, just got another call from this company asking me to drive my car to their service center. Their team does not even talk to each other well!

  Robert Knox
7 months ago
Highly recommended!My windshield was damaged during the recent storms we had so I called SW Auto Glass for a quote.From the initial call to the end of the installation their customer service and quality of the installation was outstanding. They got me scheduled only a couple days after I called, and the time it took to install was quick as well.Everything looks great so far, and the glass is of very good quality, probably better than OEM Honda glass.Drew and Raymond are great at what they do. Not to mention, SW also has the lowest price in town. Definitely call them if you need your glass in your car fixed or replaced!

  Hailee kaufman
7 months ago
South west auto glass is the best car glass replacement service in Las VegasRamen did an amazing job replacing windshield I would definitely recommend getting your windshield or windows repaired by them.Services: Auto windshield repair, InstallationServices: Auto windshield repair, Installation

  Dave Martin
3 years ago
I am very happy with the service from Southwest Auto Glass. On the 215, a truck threw a small rock at my windshield causing a small chip. I called Southwest Auto last week to set up the appointment. They conference called my insurance to make the claim. Jose came out on time and had it repaired in about 15 minutes time. The chip is almost completely gone. Great job!! Definitely recommend.Service: Auto windshield repair

  Brittanie Nunez
a year ago
I didn't even have to use this company to know they are trash. Called for a quote. I didn't understand what the guy said so I asked if they come to you. And he had to have an attitude. Thank you Southwest Auto Glass for saving me time. I'm more than happy to take my business elsewhere.

  Nick Stath
a year ago
Changed my windshield and rain sensor never worked again correctly. Called to rectify, and was told that s how it s supposed to be. So I guess not working, is how it s supposed to be. Was promised they would order another windshield to see if maybe that one was faulty, and when I called again after a few weeks, this manager, Pete, told me that they cannot replace the windshield they had installed , because it s considered used now!! One of the worst customer service experiences I ve ever had. Look elsewhere for your windshield replacement or repair!! Stay away from this company!!Service: Auto windshield replacement

  Lenara Lively
3 years ago
Excellent experience! We traveling and were in town to camp and hike and unfortunately had our window busted out at the trailhead. Southwest Auto Glass worked extremely hard to get us fixed quickly so we could get back to our trip! They took care of talking to our insurance company for us so we didn't have to. Special thanks to Will who handled everything and Kurt who followed up with us to help us feel taken care of. We appreciate you guys!

  Norah Tawil
2 years ago
Derrick was soooo incredibly nice. The service was quick, efficient and super affordable. I had parked my car in the garage and someone broke my rear window and left, it s Saturday and I figured everywhere was closed but Derrick was nice enough to have someone fixing my window that day before my drive back to LA. There s nothing quite like someone being nice and saving you last minute like that. Thank you to the whole Southwest Auto Glass Family.Service: Auto side window replacement

  Sherri Pickrell
2 years ago
Very professional company. From the very beginning Adrian was very helpful and courteous. The technician was right on time and speedy. The price was good,came to my house, whole process over all was pleasant. Would highly recommend. Thanks guys for everything. I will definitely use you in the future.

  Juju Bee
3 years ago
Wonderful service from the whole team! Great price too! Jose V came by and did a wonderful job of taking care of us. Despite going through a traumatic experience with our car, the efficiency and exceptional service Southwest Auto Glass really helped take our mind off of things. Highly recommend them! Thank you guys!Services: Installation, Auto rear window replacement, Auto windshield replacementServices: Installation, Auto rear window replacement, Auto windshield replacement

  Clara Losio
3 years ago
This place is wonderful. They are SO nice on the phone, do an amazing job, and their prices are great too. I just spoke with Isaiah to make an appointment and his service was superb! This is the second time I work with Southwest Auto Glass and I'm more than happy. Love this place!Services: Auto windshield repair, Auto windshield replacementServices: Auto windshield repair, Auto windshield replacement

  Char Smith
3 years ago
While driving on 215 E. a huge rock popped up and did the unthinkable to my windshield! Not that something like this ever happens at a good time but this is the absolute worst time for me! Anyhow after a few high quotes I called Southwest Auto Glass and they gave me a reasonable price, however, I decided to call on more company. The other company was about $22 less, so I called Southwest Auto Glass and the matched the price with no issue. Alan came by and was done in no time, beyond professional and helpful. Best service ever would recommend them to anyone!

  Jake Pratt
5 years ago
Had my rear passenger window smashed out on a Thursday night and they were able to get me in Friday when it was convenient for me. Offered to come to me for free to replace it but decided to just bring it in since as a tech I m sure it s easier being in your own shop. Nice little waiting area in their office. Told me it would be a little over an hour to replace it. About 15 minutes in Tracy told me that their supplier sent the correct sleeve over but it had the wrong window in it so they were bringing the new one over which would take an extra 40ish minutes. Even with the delay I was still out the door within an hour of getting there so it was even quicker than I initially expected. And they were able to refer me to a couple window tinting places to get my front windows matched. Hope I don t need their services again but if I do I will definitely go back if I do.

  Ammonite Ashley
4 years ago
Jose was so friendly and professional when installing my new windshield. He was very easy to work with and answered any questions I had about my after install precautions. I would 100% work with Southwest Auto Glass again. Thank you Jose! :)

  Brian Miller
2 years ago
Before service was done, things were good but the installation didn't go as it should've. When finished our radar detector didn't work and there are chips from the paint around the windshield that weren't there before. $550 radar detector plus paint repair is what we are out, plus the deductable we paid.Service: Auto windshield replacementService: Auto windshield replacement

  Violet C
4 years ago
The guys at Southwest Auto Glass (SWAG?) are very professional. I decided to go with them after Googling my options for windshield replacement in Las Vegas. I d just returned to Vegas after a short trip overseas (my mom was sick). We parked our car at Green Valley Ranch for dinner, and returned to a smashed rear windshield, my luggage missing.After reading some of the Google reviews for SWAG, I decided to go with them instead of Safelite. I knew that Safelite s limited time offer meant that they didn t want me comparing rates, likely because they were charging me more than other companies about 33% more, as it turned out.I was distraught about my broken windshield and hadn t wanted to face that whole situation, which meant that I didn t manage to clean up the broken glass before Aaron from SWAG came by to replace the windshield. He vacuumed all the broken glass and straightened up the random mess in the back of my car, which was really nice. Thank you, SW Auto Glass.

  Theresa C
4 years ago
Scheduling was a breeze and holding to that agreement a delight! Jose (or Felix ) is the nicest guy and incredibly skilled at replacing behemoth windshields - in the sun at 105 degrees no less! We are thrilled with the workmanship and will easily recommend Southwest Auto Glass to everyone! Thank you!

  w. fung
7 years ago
A little difficult to find, just store id on their glass door. So don't be looking for a big sign on the building. That said, the work looks good (better than my previous install with saf***te when I had pieces of glass laying around). The local customer service (Cruz) was A1. I called several times: for a quote, set up an appointment, rescheduled, for directions...and every time, no worries.The price quoted was dead on, no extras pushed on, and I got a small discount for doing this review (which I was going to do anyway). Lifetime chip repair, and home visit included. This was out-of-pocket, but the price was very decent, way less than my deductible, so a no-brainer!One month later:Had to adjust the rearview mirror next morning so my visors don't hit it. Aside from that, no problems.

  J H
7 years ago
Jose replaced my chevy avalanche windshield. Awesome guy, great price! I had considered buying one myself, but fretted the install. He did it for not much more than the windshield cost, and he did a GREAT JOB, quickly!

  Meagan Crespo
5 years ago
Awesome service! The women I spoke with over the phone were polite and knowledgeable. All I needed was to have my rear view mirror glued back on and they did this complimentary! (Dont forget to tip the tech!) Will definitely return should future auto glass problems arise.

  Connor O'Keefe
2 years ago
Getting a windshield replaced from Southwest AutoGlass is, the equivalent of having a dentist work on your teeth with primitive wooden tools. It works I guess?After haggling on the phone with prices (Went like an auction), I got my first windshield from them. Only to find that my Igor of a technician had put a large crack in the brand new windshield..... I called SWAG', and after a brief argument of responsibility, I got the right way with them.But the next technician showed up in a big ol' lifted truck and caused a disturbance in my neighborhood. It was all just a mess of experience. I am also forever reminded of this experience everytime I drive, my windshield has a small air leak that makes my car sound like a space ship. S.W.A.GServices: Installation, Auto windshield replacement

  Kristina Hazen
2 years ago
I went here to get my rear view mirror reattached the my windshield after it had fallen off. They were super helpful and it only took about 5 minutes. If I ever need windshield help, I will definitely come back here.

  S Val
3 years ago
Mismatchig sizes of windshield, yes, service advisor from the dealership just confirmed it.Also, THEIR WINDSHIELD THEY PUT MAKES THE COLORS LOOK DIFFERENT. I JUST NOTICED THAT THE CAR NEXT TO ME LOOKS MOCHA COLOR FROM SW AUTO GLASS CHEAP CHEATING WINDSHIELD AS THE COLOR FROM THE ORIGINAL SIDE WINDOW IS PURE BLACK...TERIBLE MISLEADING CHEAP BUSINESS

  Joseph Hando
5 years ago
This is my second time getting a window put in by southwest auto. Both front windshields. There quick, they have great customer service and best of all there the cheapest in town. There my go to anytime I need window service. Thanks southwest auto.

  Ace Piranha
7 years ago
Jose came by, knocked it out in my hot ass garage, and did it in a very reasonable time. I do recommend this company. They price very respectfully and their customer service is top notch!

  Jennifer Brown
6 years ago
What an AMAZING Company!! - Best prices in town - Had my windshield fixed in less than 24 hours - On time and very professional - Strongly recommend them

  Richard B.
2 years ago
Jose was very respectful and did a great job! Found our new glass guys for all our company trucks. Thank you!Service: Auto windshield replacementService: Auto windshield replacement

  Randolph Abeyta
3 years ago
Quick to respond to online request for a quote, best price I found, and were able to replace the glass within a few days and very quickly.

  Shaun Offenbacher
7 years ago
My driver side window got busted out, they had it in stock and got in fixed fast! Great service and best price in town!