Qwest Automotive Service
4.7 (72)
5275 E Craig Rd, Las Vegas, NV 89115
(702) 641-0100
qwestautoservicelv.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rolando Pasignajen
a week ago
I have been using this automotive shop for years because during the first few times his prices were lower or competitive for the same service and remain so. Up to now, he takes time to explain his findings, his recommendations, and what is going to be the cost even though it may just be an approximate. Right away, you will see he has a loyal following because of the volume of service he has. Highly recommended.
Wade Olsen
a month ago
Fair, fast, and trustworthy! We were stranded in Las Vegas, on a holiday! What a horrible situation...yet Qwest helped us get on the road within hours, and at a very fair price. We feel blessed we connected with them since we were ripe for exploitation, and yet we feel like we were treated as fairly as we've ever been treated by any mechanic. I cannot recommend highly enough. 10 stars out of 5!
Gissele Romero
a year ago
I love coming here for any of my vehicle repairs or maintenance. Theo treats me like family and explain in simple terms what he is replacing and/or any issues that surface during the scheduled maintenance. I trust his work and recommendations for my vehicle.Service: Auto maintenanceService: Auto maintenance
ricky Montoya
3 years ago
Been a customer for over 10 years now...I have brought Theo several cars to work on, he always has an answer and the know how to fix it...Great shop
Charles Chumrley
3 years ago
Have been a customer for over 2 years, and I have no complaints about the work done here. Theo is very honest and upfront about the condition and cost of work and services required. I and my husband have also purchased a used vehicle from him that runs great for a reasonable price.Services: Auto engine diagnostic, Transmission repair, Oil changeServices: Auto engine diagnostic, Transmission repair, Oil change
Broderick Wiggins
2 months ago
Great service. Would definitely recommend.
Roberto Chavez
6 months ago
Great shop! Theodore is very knowledgeable and helpful. I take all my trucks to him and my son s car as well. Very happy with serviceServices: Transmission, General repairs & maintenance, Vehicle Inspection, General repairs, Auto maintenance, Oil changeServices: Transmission, General repairs & maintenance, Vehicle Inspection, General repairs, Auto maintenance, Oil change
Kenyatta Vanterpool
a year ago
Theo is a great mechanic and a really cool guy. Prices are fair and the work is done in a timely manner. As long as I'm here I'll take my vehicle to him.Service: General repairs & maintenanceService: General repairs & maintenance
james ranger
a year ago
Theo is damn good. He is very good at diagnose and repair. He did my mustang engine and chevy small block and chevy colorado repair. Honest and reasonable
Khris Howard
8 months ago
Theo is amazing! He really takes the time to dig into the problem. Very honest mechanic!!!
Carolyn Commins-McGhee
3 years ago
I have been taking my car to Qwest Automotive for a long time. I always know he will repair my car correctly and I trust him to do a good job. My late husband was a very good judge of character and he immediately said, "This guy is a good guy. You can trust him." I have never been disappointed.Services: Electrical, Auto engine diagnostic, Brakes, Air conditioningServices: Electrical, Auto engine diagnostic, Brakes, Air conditioning
Jim Christensen
8 years ago
Awesome auto repair shop! Highly recommended. Worth the wait to get an appointment. After he fixed my first car, I took in two others and received excellent service and price on all three. He fixed an AC problem that TWO other shops including a DEALERSHIP couldn't fix, and a fuel tank pressure sensor problem, ABS brake controller problem, plus he diagnosed a blown head gasket on my project car. He's GREAT!Get your car fixed right the first time, at a fair price. I heard this was an honest shop and I will vouch for that. There is a reason this shop is busy. Everyone in the waiting lobby had nothing but good things to say about the shop. You will not get this level of customer satisfaction and return business from the overpriced chain repair shops in Vegas.I highly recommend Qwest. Get a military discount too.
Onye Buenyi
3 years ago
Sometimes, shopping for a good certified mechanic can be a real hassel. And even when you find one, most of their interest would be to find ways to making as much money as possible from you. In that, honesty can become the most, perhaps, the only reliable tool in your arsenal. However, coming to Qwest Automotive Service eliminated some of those doubts. The owner of this establishment was honest and thorough with the inspection and repairs to my vehicle. And before he started with the work on my vehicle, he carefully explained all the specifics, including things to do to reduce cost on repairs. After the repairs, the cost as compared to the original estimate became less because he was able to research and find alternative ways to getting to the same results at a much lower price. Therefore, his honesty and willingness to making a customer feel comfortable with the repairs puts this facility in a 5-star rating.
Bonnie Goldstein
5 years ago
Theo the mechanic at Qwest is Trustworthy & practices Excellent Work Ethics. He has worked on my car 3 times up to date & he has always been straightforward, no b.s., I Respect Theo & Trust the work repairs he does on my car. I have recommended friends & family to have their cars repaired, they also were very satisfied with the auto repairs completed at this location. Thank You Theo
Sili Suesue
2 years ago
Must give Theo and the guys a call for your repair automotive needs. Very honest, great work and priced right. Not trying to rip you off like other shops! Plus it's our local business owners to support here in NLV
Veronica Benning
9 years ago
We had our air conditioning in our car go out on a quick trip to Vegas. Which is a bad thing when you have a 5 week old with you and a visiting family member from Alaska. One of the military personnel recommend this place to us. Theodore took great care of us. He had the problem found and fixed in an hour. He was honest and up front and even showed me what had happened to have it stop working right. I really appreciated that he did not treat me like a dumb female either because I do know cars. If someone needs work done I recommed Qwest Automotive Service. He also gives military a discount. Always a plus in my book that someone recognizes these men and women who protect us. Thanks so much.
Glenn Anthony Joven
a year ago
Had a busted tire and Mr. Theodore took care of the vulcanizing. My car is now safe to drive again. Very satisfied with the service.Services: Tires, Oil changeServices: Tires, Oil change
Summer Bradley
a year ago
The customer service was excellent and the mechanic was very knowledgeable and fast at his job pricing was very fair.Service: General repairs & maintenanceService: General repairs & maintenance
Shaeleigh Hart
11 months ago
Theo is phenomenal! Very knowledgeable, immensely willing; all within a quick turnaround time!
Elizabeth Evans
4 years ago
I have been looking for an honest mechanic for years in Las Vegas. I finally found Theo at Qwest Automotive. He was honest with what needed to be done and did a beautiful job. I had taken my car to 2 other places for estimates, I was being swindled to say the least. I will always reccomend Qwest Automotive.
Luciano
4 years ago
Theo, the shop owner saved me from a minor disaster when a car I had just purchased suddenly overheated and began to shutdown. I literally coasted into his lot. It was 4:55pm and Theo already had his hands full, however he listened to my dilemma with needing the car diagnosed and some sort of miracle performed so i could go to work that night on my graveyard shift. He not only stayed an additional 45 minutes after his usual closing, he also diagnosed and pinpointed the problem. For all intent and purpose he virtually repaired it! However I will still need to a the part replaced (his wise advice and my goofy form of common sense). Theo did not gouge me over the price at all and kept it within normal standard pricing even though he went beyond his closing time and beyond what any other shop I've encountered in Las Vegas in 25 years has done. Thanks Theo! - Luciano Holland
Josh Grover
4 years ago
Fair price, quality work, honest mechanic. I do and will continue to recommend Theo and Qwest Automotive to any person looking to get their vehicle repaired.
Antonio Andre
6 years ago
Not pleased! Although friendly, professional, and clean... I was told the shop was a full service shop...it's not, they could not perform the fix. $65 diagnostics fee and day wasted to tell me what I already new. The same day I picked up my vehicle, I found out I could do the job myself via High Impact Motorsports' advice, an autozone part, and Youtube. Computer replaced, no more engine codes, and smog check passed! :-)
Alexandra Mendoza
2 years ago
Best place if your car needs service or something s wrong and staff is very friendly. The service was so fast and very affordable. I recommend this place 100%Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change
DZ Metal
4 years ago
Theo helped me with my AC issues. He was friendly and helped immediately. Vastly improved my AC and would recommend to anyone.
Rose Hillburn
2 years ago
Mechanic Theo is very friendly and trust worthy. Unlike some other garages, he doesn't suggest fixing things that don't require fixing.
Elisabeth Reeves
3 years ago
Quick service diagnostic was done the same day and the best price in town.the gentleman that runs a shop is very knowledgeable and he has patience to explain what's going on highly recommend
Dez Watson
5 years ago
Great experience! Recharged a/c and vacuum test in 30 min or less with no wait and a good price. Will defiantly be a returning customer.
Leyla Stank
5 years ago
They know what they are doing. I thought I had a major problem with the brake system of my car so I brought it to Qwest Automotive Service. They quickly found the problem (it was minor) and corrected it. Thank you!
Roberto Chavez
7 months ago
Great honest mechanic, thank you Theo!!!Services: Transmission, General repairs & maintenance, Auto A/C recharge, Transmission repair, A/C installation & repair, Auto maintenance, Oil changeServices: Transmission, General repairs & maintenance, Auto A/C recharge, Transmission repair, A/C installation & repair, Auto maintenance, Oil change