Meineke Car Care Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lulu Lane
3 months ago
Chris and Kevin were great! Chris is funny! Both guys had great communication with us.Kevin was quick to let us know what was setting off our emission system alert. We hoped it was only the spark plugs but he was candid that even if it was, it would be difficult for us to do it ourselves due to the placement of three of them. But the part we needed was not from a local Honda and had to come from Los Angeles. But it ended up being the wrong part and a request from Utah had to be put in. Kevin apologized for the delay and it was fine. We appreciated that he also let us know that we needed a new battery (which surprised me because I had changed it about 1 1/2 to 2 years ago) and installed that while we waited for our part to come.Overall once the part was there, they were quick to finish the repair. Glad we took it to them because our past experience getting any repairs done at Honda would have cost us so much more. So thank you Kevin and Chris!And Chris thanks for blaming the bill and everything that went wrong on Kevin because that just made an unexpected expense bearable with laughs since he wasn t there to defend himself!!!

  Hector Tellado
a month ago
Silver rock warranty covered the cost of the repair. Meineke was very accommodating with our schedule. They reworked the appointment. When the parts came in. It took them a couple of hours to finish the repair. So we were pleased.

  Deshawn Rivers
a week ago
Jayson was just the best service I ve ever gotten when it comes to vehicle maintenance. He saved me a. Ton of money and also made sure to educate me on the parts that I didn t know. That man needs a raise! lol

  Theo Hansen
3 months ago
I can t speak enough about how great the guys at Meineke are. Other shops quoted thousands more and asked for a week for the repairs. Meineke got it done under budget and in one day. Chris is the man, he was quick in his responses and seems like he really cares about the customer. Kevin and Chris, run a great shop and I recommend you send the vehicle their way if you want to save $$ and get great service.

  Ashley Motley
3 months ago
So boom both of my headlights went out and then sun literally just set. I ran to Walmart, but of course they didn t have my bulb. As I was walking out, I just so happened to see the Meineke. I pulled up and the gentleman who assisted me who I believe name is Kevin Was wonderful. Didn t have the bulbs on hand, but somehow got them delivered changed and enhanced my air pressure on the tires within less than an hour. Then, when I left, I forgot a bag in the store and he had about three minutes until closing and stayed there until I came back to pick it up. There was also another gentleman assisting who is also kind. If you are definitely in the area and have any kind of questions regarding service to your vehicle, I recommend coming here first.

  Gerald Socea
4 months ago
Chris met me as I was walking up. He was more than happy to assist me. He listened attentively while I went completely through my issues without interrupting me. He explained in detail what repairs Meineke would perform. The work was completed quickly and professionally. The repair was under warranty from Silver Rock. Chris stepped in and had the warranty confirmed. I did nothing but simply drive the truck in to Meineke. A perfect experience from start to finish.

  Jennifer Doska Thomas [Advanced Technologies Academy]
4 months ago
I took my truck in because of the noise and how it was having trouble switching gears. Meineke was on my warranty list. Chris attitude was so positive and wonderful! If anything happens to any of my other vehicles I will take it back to Meineke and let Chris take care of me, he is extremely knowledgeable. It was a quick and pleasant experience! My transmission had gone out and they replaced it.

  Richie Urquidez
2 months ago
Won t be back. Went for an oil change, and asked for military discount because I had a coupon that showed they gave 10% for veterans and got denied even though I had the coupon. Eric was rude. Then when I picked up my truck I noticed that they didn t even check the air pressure on the tires because all tires were low, so I had to go back and ask them to fill the tires with air. Just an unpleasant experience and I ll find somewhere else to go next time.

  Dr. Carmen M. Smith, Ed.D.
3 months ago
The crew (Chris, Kevin, Walter, & others who worked on my car were FANTASTIC! Their care, professionalism, knowledge, and HONEST diagnosis shined through in their excellent customer service. I ll be going back again. I feel like I m driving a new car due to how smooth it s running now. THANK YOU SO MUCH!!! :). They really took care of me and my vehicle.

  DYSP DYSPEDRO
2 weeks ago
Jason was very personable. Was in and out for myService! Let me know what needed to be done for my older vehicle. Will be back again.

  Sue Asti Cortesi
4 months ago
Chris and Kevin were so helpful their customer service skills are great! I needed a battery and they made sure one was delivered to them and installed without my waiting hardly at all. I highly recommend them and their crew for any car need you might have. I know I will be back.

  Boo Hoo
3 weeks ago
I have been going to this location for years and have always been satisfied with my experience. Staff is great with communication and answering questions. Jason was particularly helpful and pleasant to work with. Great team.

  Jyl Erickson
a month ago
Went in for oil change and got an health diagnostic. Excellent customer service, professional and efficient. Very through and honest. I recommend.

  Cece Chipen
5 months ago
Waiting 4.5 hrs for an oil change that should take 20 mins. Then they look for other things to squeeze your time and money. Especially when it comes to rental cars from the Co's. Never ever use them again. They will take advantage of certain people. I will let my colleagues know about my experience at this place, and the Rental Co's that are having Meineke as their approve Vendors to be very careful about this one particular place.Service: Oil change

  A M
6 months ago
I brought my car to this meineke and asked for full service, paid over a $1,000. 30 days later my car broke down because they didn't even change the oil. They take no responsibility and want to charge me more money. They just want to squeeze their customers for as much money as possible without actually doing any repairs

  D Shaw
4 years ago
My first review today said this place was good but as my day went my Jeep started making a noise so I pulled over and checked it out was everywhere on the ground dripping. So I opened the hood and seen they did not put the oil cap back in. I checked it and it was 3 quarts low. Check thier work don't trust them to do thier job because they don't care about your car. Sad service, i will take it to jeep and have it checked and take it to jeep in the future for all things.

  Eric Payne
a year ago
I purchased a used sports vehicle that was spraying grease on to the muffler under pressure, meaning, only while I was driving.I took it into the team and they diagnosed the problem requiring my rear axle to be replaced along with some bushings and capping s. To my surprise, technician finished in no time along with keeping my vehicle clean and performing superior work.Everyone from the mechanics to the front desk staff are amazing. This location really cares about their customers. And their crew is second to none.

  Marena Kilbride
3 weeks ago
The Customer Service Representative handling my issue was exceptional!! He handled a complicated issue. The cost/price for this service, however, was horribly high!!

  Sharon Sandberg
5 months ago
I was very pleased with the friendly, efficent and professional service I received at Meineke. Kevin explained the problem, ordered necessary parts and my car was repaired in a timely nanner. Will definitely return for other service issues in the future.Service: General repairs & maintenanceService: General repairs & maintenance

  Brenda Campbell
5 months ago
I had forgotten how pushy the one salesman is. As soon as I told him I was not interested in the extra repairs he was trying to push on me he changed from his sunny disposition and wouldn't even look at me.The salesman who originally checked me in and then outwas very nice and professional

  Cara Wolden
a week ago
Great service, very professional staff, Jayson is great!!! Service was done in a timely manner, I had a great experience!

  Caroline Ivens
6 months ago
The folks at Meineke were thorough and knowledgeable when accessing my car and locating its problems.Services: Air & cabin filter replacement, General repairs & maintenance, Auto maintenance, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto maintenance, Oil change

  Donte Clarke
2 months ago
Had a really good experience here!! I had the pleasure of dealing with Kevin and he was professional and extremely helpful Definitely recommend this Meineke!!

  steve cooks
a month ago
I came in for a oil change one of your team said he had two other people ahead of me fine, I asked how much it will be he said I will have to look at it, I said you don t have oil change price wow. Your next team gave me this other when he said I need a new engine, I said no way paid and left.Services: General repairs & maintenance, Tire rotations, Oil changeServices: General repairs & maintenance, Tire rotations, Oil change

  Jim Hansen
3 months ago
Awesome service, staff, communication, truly the best auto repair shop I have ever experienced! And I m new to town, thanks Chris and Kevin.

  Jackie Cadiz
a year ago
Staff members are very knowledgeable, understanding, & friendly.We left our car there after checking in around 730am (Sat 3/25/23) w/ Kevin. He stated they'll do a thorough evaluation of all the brakes then notify us via text msg of their detailed findings plus cost. Upon approval to start the job, the entire back brakes (x2) were completed before 1030am.We are 100+% satisfied with their service. Note that when I backed up from the parking stall and drove away there was no abnormal brake sounds. We'll return for future brake issues due to their great job.Highly recommended this site to family & friends.Thank you Kevin and the rest of the staff at Meineke Car Care Center on E. Serene/S. Spencer.Service: Brakes

  Helga Beltran
4 months ago
All I want to say is that you guys are the best! I have an old car that sometimes needs som TLC and you always fix her up. Thank You

  Jack Parton
5 days ago
Great place to have your truck or car serviced and the staff is amazing

  Salvatore Liquori
8 months ago
100% Satisfied! Professional. FAST. Good people!! I got my Subaru Outback resonator exhaust system fixed and both front struts replaced. Everything works REALLY WELL as of now. Thx!!!

  Laila El Sayeh
2 months ago
2nd location I've gone to and I love each one of them for their service, helpfulness and for being so accommodating!