Meineke Car Care Center

4.7 (648)

  8635 W Rome Blvd, Las Vegas, NV 89149
  (702) 425-3816
  meineke.com
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jessica Bradbury
4 months ago
Please be mindful when getting services done at this location. I went in for an oil change and after leaving I didn t realize that they under inflated my tire (I had no idea they even touched my tires). I ended up with a slow leak and later a flat tire that needed replacing. I was out $200 for the tire and they refused to replace it even though they were nearly brand new tires and had no issues prior. Clearly not my fault! They also left one of my valve stem caps off.

  Joe G
2 months ago
Had a pleasant experience. Went in for an oil change and look into a tire issue I was having. Ended up needing new tires. Which wasn't a surprise as the car is older. Technicians were friendly and answered questions I had. And I as able to walk to a nearby eatery while the work was being done as there are a few options. All in all, job well done. Thanks guys.

  Karen Lynch
2 months ago
I wish I could give them 10 stars. This Centennial Hills Meineke shop will be my go-to car repair place from now on. Professional and friendly staff with very fair pricing. The Front Desk guy actually took a flashlight and showed me what needed replacing and explained why. How's that for transparency! Oh, and there's a great coffee shop right next door, so that's a plus, although there is a lounge in the shop with a TV. I'll be recommending them to friends. Thanks, guys, for a great job. My car runs awesome now.

  Justin Koehly
a month ago
Excellent service. We had a 2008 dodge avenger. Needed a new engine. After thermostat install wouldn t work correctly. Told us 2 weeks to get it fixed. It was done in a week and 3 days was surprised. Was awesome car runs perfect definitely will be back again. They did an amazing job. We will be back.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Teddrick Thibodeaux
3 weeks ago
SCAM! Meineke car care on Rome diagnosed a coolant leak after performing a $53 systems check. Despite identifying the issue myself, they insisted on a check and proposed additional costly services totaling $758 (including $400/2hrs of labor). I declined the service and paid only $53 for their diagnosis. I requested to buy the hose from them and the price was outrageous (approx $135). I purchased the part from Auto zone for $53, and another mechanic fixed the issue for $60 totaling $138 in under 30 minutes. Meineke s pricing and approach were extremely unreasonable and disappointing. I will never return there for services. It felt like a salesman tactic to attempt price gouge for services to make an astronomical profit. I d shy away for mechanic work unless you want to get robbed of money. If you need a honest mechanic in the Las Vegas area look me up!

  Naryah Humphries
a month ago
Very nice and helpful!! Was able to drop my car off for an oil change and received a call about less than 40 mins later that it was ready to go! Also excellent phone service! Very quick and attentive in all areas.

  Eisha A
2 weeks ago
My car stopped at a construction site because of a broken serpentine belt. I was towed to Meineke Car Care Center early in the morning. The Manager was friendly and ensured my vehicle was fixed same day! Thanks so much for making a bad car day into a better car day ;)I am another Satisfied customer! God Bless

  Carmen Rizzo
a month ago
I was looking to just get an oil change and take advantage of the tire rotation and safety check that was included. During the inspection they found some issues and that needed resolved immediately. At first I thought this was another bait and switch that I ve seen before. Then they brought back and showed exactly what needed to be repaired. An explanation of the need to fix it sooner than later was explained. I took a few minutes to look up the expected cost and found their cost were in line with other places. When the repairs were completed they showed me the old parts and how damaged they were. The car now runs and rides like the day we first bought it. Anyone needing an honest mechanic should look here.

  iris george
5 months ago
Absolutely outstanding service! I was completely sure I was not going to have a car for a while especially because of it being Thanksgiving week. But they had it fix in a day. Shaw is the nicest guy ever with amazing customer service! I can't thank you guys enough. I will definitely come back when my car is in need of care.

  Ilyana Rich
3 weeks ago
My unfortunate bad brake situation was made more than just tolerable by the team at Meineke. Everything was fairly quick, Don was so pleasant and transparent about the issues and pricing. I am so glad to have put my trust in their work

  Kyle Ransom
4 days ago
The service was fast and Donald made sure that I was well informed of what was happening to my car during the process. I would recommend this location to anyone in a jam and needing fast service

  enrique ibarra
9 months ago
I brought my Mercedes here to have my TPMS sensors replaced. The shop had issues programming the new sensors to my car so they brought it to the location on Craig to have their master tech figure it out, which impressed me that they would go that far to make sure I got my car back the same day. The problem I had was that when I got the car back I checked the tire pressure and each tire was set too high (see attached photo, the recommended setting is 36psi). I called Greg and he asked me to bring it back in the next day so they could bleed off some of the pressure. So I figured if the pressures merely needed to be bled down, I would do that myself (see the second photo). The problem I then had was that the car was flagging both front tires for having incorrect psi in-spite of the fact it was well within tolerance. I realized that I needed to perform the tire pressure reset routine in order for the car to recognize that the pressure was correct. I rate my experience 4Stars mainly because of the effort they went through to get my car finished on the same day but I don t understand why the tires weren t pressurized properly beforehand.

  Adam Gunn
3 months ago
Had my starter and brakes fixed. I felt the price was higher than I would have liked but I kind of expected that given it s a franchise. But overall I was satisfied. Great communication, cleanliness, and organization. Haven t had any problems since the repair.

  Joyce Chaplow
2 weeks ago
We had them replace the radiator and new coolant in our car. Picked it up the next day. Very friendly and very good service

  Jacynta Garrison
2 weeks ago
Over all great experience. Friendly service. Staff is knowledgeable and I didn t have to wait long. I will definitely come again for future vehicle services.

  Larry Searles
5 months ago
Great service from start to finish. My first time there and will definitely bring my vehicles back for service. Very friendly, honest, up front and knowledgeable folks. They won t give you the run around. I had my truck back on the road no issues. Thanks a bunch!Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  Robert Lenzen
2 months ago
they took my van in fast and repaired it fast for a fair price. it now runs great. i will come back. its hard to find anyone honest here in vegas to repair your auto. thanks.

  Cheri Hillk
3 months ago
Thank you Steve for being so great - I came in for an oil change to find out I needed brakes n more - I had so many questions as I m not great at cars! You and your Team who worked on my Jeep were fantastic! Thats why I return for my services . Also Thankyou for knowing my information on warranty - as I was unaware . have a blessed day!

  Rama Nichols
2 months ago
Stopped in for an oil change and was very happy with the quick, friendly service. Shaw helped me and he was great . I will be going back for future services.

  Sayeda Rauf
6 months ago
I been bringing my car here for an oil change for a while now since they opened. They are very honest and tell you what your car needs and nothing extra just to make money. Everyone is great but Shaw is the best. He is nice, polite, friendly and he has the best customer service skills. Now my husband brings his car here too from the Toyota dealership across the street. We live right close by the shop and we will be and are Long Term and permanent customers for as long as they are here. Thanks again Shaw.Service: Oil change

  Herbert Adkins
2 months ago
Every time I go there, the management is always accommodating to questions about my vehicle. It never feels like a money grab and I really appreciate them for that. Awesome experience. Highly recommend and will be coming back with both of my vehicles.Service: Auto engine diagnosticService: Auto engine diagnostic

  Tammilyn Phan
3 months ago
I came in to get an oil change, and when I checked my oil a week later, the oil was still black, but very full. It seems like they didn t even drain my oil, and just added in more. On top of that, it took longer than an oil change should. I had to wait at least 2 hours. I get that it was probably busy, however, when I had to go to another place to get my oil change due to Meineke s mechanic s laziness of not draining my oil, Valvoline had me in and out within 15 minutes and they actually drained my oil!

  Rudy Robles
3 months ago
I ve been back several times over the past month. No fault of Meineke. Shaw has been incredibly helpful and knowledgeable. We replaced a few things along the way, but one item would not have been found without Shaw s experience and my explanation. The manifold flap motor had rotted and had to be replaced. My 20 year old BMW runs practically brand new. Though it was an investment, I don t regret it. Shaw and his team were transparent every step of the way. I told Shaw that I ve never out this much faith in a mechanic. I ve thoroughly enjoyed driving the car over the past few days. Shaw is a BMW doctor!

  Cathy S
a month ago
We have been using this specific location for over a year now. We are still happy with the level of service. Reasonable prices. They always fully explain what works was completed and why.

  Naomi
7 months ago
First time here and will be a continued customer. As soon as I walked in, they welcomed me and took care of me right away. Estimated time for the car to be completed with oil change was right on time, all my questions were answered or with a I can check that for you . I m so glad I came in. Quality AND price is very reasonable. Will be back and recommend others to get your oil change here!Service: Oil change

  Marc Clark
3 months ago
Great service. After I left I was using my mouse control for the dashboard and it was stripped. Just spun around. I know they were trying to reset my oil change service light so it must have happened then. Very disappointing that they didn t say anything g and thought I wouldn t notice.

  Jay Arciga
5 months ago
This is my go-to car care center. My 2nd time, waited for my car and was done in less than 2 hours. Very satisfied, clean waiting area. Jason, my service advisor made it look easy from start to finish!

  Michael Mazanowski
6 months ago
Car has seen better days, check engine light had been appearing every couple of days, after trying to get it fixed else where, I took it here since location was convenient. Out of the gate, greeted by some friendly professionals who were interested in putting in an end to this stupid arc. They took a look, did extra digging to properly diagnose the issue resolved it in a timely manner. Felt like they were interested in having my back and keeping the car running with what it needs instead of pushing tons of fixes. Will be coming back in the future.

  Tony Diaz
6 months ago
I always bring my wives car here for all of the maintenance. They are honest and service is fast. Whatever issues my car has. They take care of it as soon as possible. Keep up the good work. Thank you so much for everything you do.Tony

  Larry Fulgencio
6 months ago
Mr. Shaw, the manager, was very helpful and addressed all of my concerns. Courteous, attentive, and professional. The tech, Dan, got me in and out of there very quickly! Would come here again to get my car worked on.Service: Oil changeService: Oil change

  Opening Hours

Monday 7:30 AM-6 PM
Tuesday 7:30 AM-6 PM
Wednesday 7:30 AM-6 PM
Thursday 7:30 AM-6 PM
Friday 7:30 AM-6 PM
Saturday 7:30 AM-4 PM
Sunday Closed

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