Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ming N.
a month ago
I'm not sure why this place isn't rated higher. The reps are so friendly and knowledgeable. I would bring my car here for all my tune ups if I could. They didn't try to oversell me on anything, and I learned a few things from them.
Venus Body Sculpting LLC
3 months ago
Most recommended place for females. No games, no hassle, no pressure, no up-sales just real life help. The GM was a Godsend. One stop and I got my headlights, and oil changed and never had to get out of my car. LOVE THIS PLACE. - the discounts are real that s why I keep coming back.
Primas White Jr.
a week ago
Brought my car in for tire rotation. They did the work and advise me of things I need to pay attention to. I told them I m in a time crunch and needed the car to give me a few days, they said you re good. I came back a few weeks later with a flat tire. They changed my oil, sold me two new tires, did some repairs that I had ignored and applied discounts great service, quality work and quickly done. Israel, thanks buddy.
Justin Dennis
a month ago
I went for a vehicle Inspection, and as I pulled in, I was greeted with a smile! First impressions are huge for me and the service started off perfect just from the welcome! It got even better as the gentlemen quick didn t my vehicle inspection and Isreal was efficient and conscience of his and my time keeping! Thank you Jiffy Lube. Not all location have been welcoming and efficient. This team here is worth holding on to!
Ovation
3 months ago
Love this location!! Everyone is so polite and so educational. My tires were low as a result of the cold weather and the tech explained to me that my tires were previously filled with nitrogen and that I needed to fill them up a little over 33 PSI to get the sensor to register that they were full. After filling up at 3 gas stations with no luck, Jiffy Lube helped me fill them while getting my oil changed. 5 STARS!
DANNY GARCIA
4 weeks ago
In a time crunch, pulled in to Jiffy lube was meet with smiles and a prompt friendly and professional crew, great gob would definitely use their services again. Thanks once again!!
mdrockz dv
a year ago
Great customer service got me in and out super fast and the guys were super friendly!**so after posting this my husband came home with his car and complaining there Was something dragging underneath his vehicle.. So now I know why it was so fast! The guy changing the oil filter didn t bother to secure the pan below. Husband drove with that that plate just dragging which could have possibly sparked and caused a fire or gotten anything lodged in there while he drove! It was very disappointing To have to return to get this fixed after I taped the piece to my car!! The female although nice tells me that the part might have come with the plate is not actually necessary! I found that disturbing and was a bit annoyed by it! I suggested if you go into hospital and end up getting an arm removed You Don t need That to function either, but you d like To leave with all the parts you came in with! I later found out from Juan that she was incorrect and he did advise her at that time and agreed she shouldn t have told me that. In the end they fixed it. It was an inconvenience to have to return. I also question whether I will trust future oil changes at a place that doesn t insure my family is kept safe by providing not only fast work but quality work.Disappointed customer..Service: Oil change
Paul Kastner
a month ago
Israel and his whole staff were friendly and looked very professional, my wife had her car done there and she loved their professionalism and vibe above and beyond any car service we have ever been to .. this Jiffy Lube will be our store from now on!! Thank you
Kaylyn Marella
3 months ago
Such a great staff! Little bow wow, Israel, Sean, and Ethan are great employees. Very informative, helpful, fast, efficient, friendly and approachable. I am going to make this my go to Jiffy Lube. Great experience.
Maadi Eyob
4 weeks ago
The staff, at the jiffy lube, they have a great customer service they doing great job. That's way I came here for the second time to do my oil change. Thank you for your service.
James Hahn
a month ago
I went to this facility last weekend for oil changes on two vehicles and break job for one of the cars. I can't be happier with results for both. Sal assisted me with utmost professionalism throughout the process. Israel and Sean took time and fixed my car, replacing rotors and break pads. I've been driving these cars with absolutely no problem. Thank you!!Services: Air & cabin filter replacement, Oil change
Jamie Rose
a month ago
I was in and out quickly and efficiently.The crew worked very well together and everyone was very courteous. I will definitely go back there again.
dion davies
a month ago
The guys down at jiffy lube did a great job they had me in an out in no time. Great service I will be back!
Nikki Martinez
3 months ago
Love this location on Tropicana and Fort Apache. The employees are the best and always take care of me. They have great attitudes, very friendly, and extremely hard working.
vitorino oliveira
2 months ago
Was my first time come to Jiffy lube and I love the experience I will fully recommend this place, all the staff was amazing!!Sean it s fantastic thank you
Jennifer Anderson
2 months ago
Thank you! So grateful for everyone who helped me and worked on my car. Very friendly, professional, and knowledgeable. Really appreciate everything.
Eliana Rivera
2 months ago
Great service! I ve been coming to this Jiffy Lube for years and have never had any issues. Love that they are quick too.
matthew wayerski
a month ago
this jiffy lube has been amazing! sean, israel, and sam completed my car and a complimentary brake inspection fast! couldn't be happier with my experience
Harold Harris
3 weeks ago
This location by far is the best Jiffy Lube store I've ever been to. The service was quick, and the work was thorough.
claire abreu
2 weeks ago
In this station in Tropicano and Fort Apache in Las Vegas, I was blown away by how great and efficient Israel and Orell and the rest of the staff was in making my oil change a great experience.
James Meadows
3 years ago
Can the service be worse!!!?? What started out was a simple oil change turned into a 3 hour ordeal with my pregnant Wife and 2 kids calling me for a ride as they were getting kicked out of the Jiffy Lube as they closed at 6pm and someone had to pick them up. That was a pleasant phone call to receive while at work?That was what was relayed to me as she was told that the vehicle could not be moved as it would blow up the engine. They were told that the previous old change completed by Jiffy Lube they did something incorrectly and they could not fix it. Sounds plausible??I asked to speak to the Manager, Beverly to explain to me what was wrong with the vehicle and how it would be fixed. Her response? She said she told my Wife and to ask her.... I asked to get the information for her supervisor. She refused. I asked for the contact information for the District Manager. Again, refused.I was only directed to call the 1-800 service number and guess what? They are closed on Saturday.....So... I left work and drove 25 minutes to the location. When I arrived - I walked up the Manager, Beverly and asked the same question as above and she pointed to my Wife and she said ask her....It gets better!We were getting an oil change as we were leaving for a family trip for Spring Break....so at 6pm on Saturday - we were scrambling to find a car rental and trust me there were not many available... We finally found one and overpaid $175/ day for a rental......As of this moment - they have our car in their service bay and we have still have no idea what is wrong with it....To further injury /> Is it ideal to keep a pregnant woman and two kids sitting in a car in the service bay?> Is is safe to them to even walk around freely in the service bay??> unloading the groceries from our trip over an open service bay?** I have pictures and video of this entire incident and will be sharing this with the local news.I have attached a couple including the manager and employee that conveniently parked in a handicap parking space....
Michael Yo
7 months ago
I had the most outstanding experience at Jiffy Lube on Topicana, and I can't help but share my gratitude for their exceptional service. After a disappointing visit to Honda West in Las Vegas where I was told that my car needed multiple fluid refills, I decided to seek a second opinion at Jiffy Lube and I'm so glad I did!From the moment I pulled up, I was greeted by Sam, who exuded a genuine friendliness and professionalism. I explained my situation and concerns, and right away, I felt that I was in good hands. Sam made me feel comfortable and assured me that they would thoroughly assess my car's needs.As soon as the team Matt, Jesse, Stephen, and Dante took a look at my car, it was evident that I had made the right decision coming here. They meticulously inspected the fluid levels and double-checked the recommendations made by Honda West. To my utter surprise and relief, they found that the fluids that Honda West claimed were low and needed refilling were actually already at the appropriate levels. In other words, I had been misled by the folks at Honda West!If you're looking for a place where you can receive honest, reliable, and professional automotive service, I wholeheartedly recommend Jiffy Lube on Tropicana. Sam and the team have shown me that there are still places out there that prioritize customer satisfaction and trustworthiness above all else. My experience here has solidified my trust in their expertise, and I'll definitely be returning for all my future car maintenance needs.Michael Yo
Chibi Moku
2 years ago
Our service was fantastic. The female manager here however is so incredibly mean to everyone working. Screaming at everyone working under her. Literally screaming explitives at everyone in front of many customers. Never in my life have I experienced a more toxic work environment. I feel really bad for everyone working here. I'm writing this from the lobby, and I feel uncomfortable even being here. I will find a different Jiffy Lube next time, cause it's usually great service.If you could see the eyes of these belittled mechanics while they work...it's something so not 2021.UPDATE: By the way...we contacted the email that they told us too in this review response, and no one answered. We emailed multiple times, but still, nothing. These review responses are just for show. The company does not follow up on these!
Shanell Pace
2 months ago
Sean was amazing he was very helpful. The whole staff that was working was very kind and helpful. All my questions was answered I m very pleased with my service.
con yu
2 weeks ago
I been to this jiffy lube for oil changes and they are friendly and attentive
Dana Mosley
3 weeks ago
Jordan has great customer service and explained everything perfectly. Fast and easy process.
Whitley Hernandez
a month ago
Jordan was excellent in helping me during my visit here, he made everything so smooth and quick
Charity Kalisz
8 months ago
I can not say enough about the customer service I received here!!Matt and Stephen were amazing!!!They finally found the problem with my ac after I had already been to 3 mechanics.Top notch guys!!I have finally found my new shop and mechanics!Kudos gentleman for being so personable and knowing your vehicles I can't thank you enough!!Service: Auto engine diagnostic
Anthony Pruitt
3 weeks ago
They were very helpful, got me in and out quicklyProcess was easy and excellent!
Logan Seven
3 weeks ago
I traveled across the city because this jiffylube has THE BEST customer service!!! 5 Stars!!