Gerber Collision & Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mandee Olson
a month ago
Someone tried to steal our Kia. State Farm sent us to Gerber Collision for repair. The communication was excellent. I was notified of each step and progress throughout the repair. The car was in the shop for one month and six days. The repair seem flawless. The only issue was that there is still millions of pieces of the shattered window glass all over inside the car. I assumed a good vacuuming was included in the $100 glass clean up charge. That was disappointing, but otherwise we had a good experience.

  Sam Jacks
3 months ago
STAY AWAY IF YOU CARE ABOUT YOUR VEHICLEAfter having my truck broken into, I brought my truck to Gerber collision(State Farm sent me here as a direct repair facility).They had to fix dents/dings/scratches on several panels from the thieves. The window track on the right rear door had been damaged from the window being broken out (I had the glass put in from elsewhere just to have it done quickly prior to bringing it to gerber)After 5-6 weeks, and several delays, I got my truck back and was astounded by how bad some of this came out. There were several high spots in the clear coats with drips in it, orange peel on the right side doors that they had to repaint, paint overspray on the windshield, and 2 windows they had to work on no longer rolled up and down correctly. The right rear door would not open. The right rear door was full of broken glass still from the robbery.After a go-back trip, they returned the truck to me with a bad polish job to try and fix the issues in the clear coat. There is also this white powder (bondo) that I keep finding all over the truck from the repairs in the shop. I m not sure what they tried to clean this vinyl with, but it is streaked with white. The fender badge is also caked in this stuff. Today is the first day I ve had the truck clean and in the sunlight, and to say I m dissatisfied is an understatement, they did a poor job blending the pain from the right rear door onto the cab, and they look like 2 different colors. The right rear door is still full of glass.Must have been this body tech s first week, as this work is not good. I am open to them wanting to correct these issues, but this is unbelievable that they sent some of this stuff back to customers that are in over $4,000.

  Shawna Carter
11 months ago
**UPDATE** I was able to pick up my vehicle after the few fixes, and it looks great! The paint is back to it's normal shine and looks like it did pre-wreckThey went above and beyond to ensure that everything looked good and I was completely satisfied this time around.Hoping I can re-write this after they fix my vehicle. It was a wait to get my car in, then they pushed back the estimated completion, understandable with the parts and labor shortages, but when my car was 'ready for pick up,' I was not happy with the work that was done. The new paint had dust and dirt particles in it which gave it more of a matte finish than the rest of the vehicle, the areas that were supposed to be fixed had multiple cracks in the paint, and there was a new 6" scratch in an area where they weren't even working. I let them know I was concerned about an electrical harness being pinched and shorting, they said they couldn't even look at it, but have let my new (6 month old battery) die while in their shop and tried to tell me it's normal . The staff seems helpful and nice, but I got the feeling that they hoped I wouldn't look at my vehicle before accepting it back. Since their work is warrantied through insurance, they kept my vehicle to re-paint it and put me back into a rental. Again, really hoping they get it right the next time around and I can update this review. Before and after pics attached.Services: Painting, Body & Trim

  Angelique Conte
6 months ago
This place was AWSOME! Steve Cuahuizo was my estimator and he gave me the best service. Fixed my car perfect. Met all my budget needs for which I am so grateful (He didn't know I had a budget). He was very kind and considerate and conducted business professionally. The front desk lady was also very professional and friendly. I am very happy with the service I received here. Highly recommend. This was at the Gerber Collision & Glass on Sky Pointe Las Vegas

  Rita Garner
6 months ago
I had some dents removed from above the passenger door. Gerber collision kept me informed every day about the repair progress. They are very professional and gave great customer service.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Jeff Erhart
8 months ago
Amazing people , great attitudes and by far the best paint and bodywork I ve seen in a long time . They color matched my Audi rs3 perfectly ! Flawless work ! If you love your car and want it done right with low stress this is the place . Thank you and Steve and your entire team !!!!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  HP
11 months ago
My car repair was great, timely, high quality work for sure! The added bonus was the communication. John was very responsive, communicative, and ensure I knew what was happening every step of the way. Would definitely recommend this location!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Wendy Jaroslawski
7 months ago
Great customer service and my car was done 6 days before the promised date

  Charlene Doelle
3 months ago
Very professional and would definitely use again!!!!

  Cheryl Ryals
5 months ago
The older guy who was suppose to give me estimate didn't really want to help me.

  Timothy J Crabb
3 weeks ago
Top natch shop all the way