Findlay Kia Las Vegas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dara Fogle
6 days ago
To whom it May Concern: Yesterday I bought a car from Findlay Kia on Sahara. It was the best experience I have had at a dealership. The gentleman who helped me was Troy Thompson. You are very lucky to have such a wonderful person at your company.Troy was polite, well versed in representing your company, kind, and gracious. He made the experience fun and helped me to have a brand new car. Stayed at the dealership until I was safe and on my way home. There aren't words to express my gratitude for having been lucky enough to have Troy represent me.He's a great one!One more thing I bought a 2010 KIA Soul first addition. It was sitting inside on the display floor. I bought that soul. Now 14 years later. I came back and purchased a new 2024 from Findlay Kia.Dara R. Fogle

  Jessica Lasconia
3 months ago
Best car buying experience ever. My appointment was at 8:45am, walked out with my car at 11am. No shenanigans or hard sells, just straight up honesty. Got the best payment plan ever. Thanks to Chris Rashbaum and the newbie Chris. You guys did us good. May the good lord bless this establishment with lots of peace and prosperity.

  Monique Johnson
3 days ago
I am so THANKFUL for finding this dealership. There service was excellent and Richard in the service department was amazing. His direct support in what my car needed was on point and the use Sunbit for financing that was impressive. Thank you Findlay Kia!!!! Oh yeah the car wash we appreciate it!!!

  KittyintheCity
a week ago
Carlos and the Findlay team took excellent care of my car while it was being repaired. I brought my car in for major engine and transmission repair and he kept me up to date every step of the way! I cannot thank Carlos enough for the amazing service provided and my car drives like brand new! Thank you Findlay I am forever grateful for the outstanding customer service provided! 10/10 highly recommend

  Coopers Vaping View
2 weeks ago
Amazing auto store! This was our 3rd Kia Soul purchased. Jonny was an awesome salesman. Adam was great with helping with finance. And Seth gets credit for lending a hand with the sale as well. Also thanks to Nemo for helping to get the new car transferred to my app. We are thankful for the people at Findlay Kia and treating us and taking care of us, like members of the family. We will never go anywhere else for our automotive needs.

  Dana Howell
a week ago
Started my search online and met our sales consultant Troy and his manager Caesar. These guys were amazing and worked hard to put a deal together for me. We went to the dealer to review and test drive and met King and Adam. They continued the amazing service and made us feel like part of a family. Others opened doors for us, got us water and made sure we were comfortable.We met Matt during our test drives and he provided the icing on the cake with a personal delivery of our new Sorento at our driveway. He returned the next evening to pick up some additional signatures. Best buying experience of my life! Amazing service. Amazing commitment to satisfaction. Above and beyond EVERY step of the way.Our new ride is first class. KIA is for real!

  Tanya Millim
a month ago
We were very pleased with our salesman Josh, he was kind, helpful, courteous, and professional. He made the experience of buying our car wonderful! Thank you. :)

  Tina Johnson
2 months ago
What a great place to buy a car! Everyone was courteous and professional. They knew their inventory and Tre was very knowledgeable about the car I inquired about and eventually bought. He helped me through the entire process and I never felt pressured. Glad to be a new Findlay Kia customer!

  Courtenay Oros
5 days ago
I went with a very vague idea of what I wanted and sometimes that s harder for a salesperson, but Troy was super helpful! He stayed within our price range and I got something I absolutely love. This was my first car I got to choose for myself with no restriction (besides price), because it was just for ME and I am so happy with the purchase. The entire Findlay Kia staff were super helpful and kind and we had a great experience and would recommend to anyone looking for a new car!

  Lou Ciniglio
a week ago
Josh, took good of me. I'm not one that warms up to a Salesman very easily but he made the transaction very simple and painless. While waiting for the finance manager, he even bought me a couple of tacos because it was around dinner time. Before I left with the car Josh filled it up with gas. If it's customary, I don't know but I took it as a very nice and appreciative gesture.

  CHRISTINA HERNANDEZ
a month ago
I recently purchased a 2024 Kia Forte from Kia Findlay and I couldn't be happier with the experience, all thanks to Natasha Shelton's exceptional customer service. From the moment I walked into the dealership, Natasha greeted me warmly and listened attentively to my needs and preferences.She guided me through the entire process with professionalism and a genuine desire to ensure I found the perfect car. Natasha's knowledge about the Kia Forte was impressive, and she patiently answered all of my questions, making sure I felt confident in my decision.Not only did Natasha make the purchasing process smooth and efficient, but she also went above and beyond to ensure I got a great deal. Her dedication to customer satisfaction truly stood out, and I left Kia Findlay feeling like a valued customer.If you're in the market for a Kia, I highly recommend reaching out to Natasha Shelton at Kia Findlay. Her expertise, friendly demeanor, and commitment to excellent customer service make her a standout in the industry. Thank you, Natasha, for making my car-buying experience enjoyable and stress-free!

  Marko Zizic
a week ago
Richard was very helpful, easy to talk to and work with! He explained everything thoroughly and took care of us through our whole service process. He made sure we were informed over the phone of the issues and fixes happening to my car. Thanks again!

  Lamont Reed
2 weeks ago
My first time at this dealership. I decided to give them a try because of poor dealings and prices at the other area Kia dealerships. Carlos my service advisor was amazing. He was on top on all of my issues immediately. He was courteous and professional. The amenities at the dealership were also good. I was surprised to see aftermarket options for my car, window tinting, and a comfortable lounge. Glad I stopped by and I would recommend the dealership to other people.

  Alexis Berglund
a week ago
Fantastic dealership. Findlay was no hassle, no stress when getting my new car. Natasha made getting my new car absolutely painless. She was fantastic and worked with me for the best possible deal. I couldnt be happier with the entire experience start to finish.

  Stacy Mascitti
3 weeks ago
Best experience I ever had with a dealership for services! Richard and his service staff were extremely helpful and took care of my Kia Optima. Their kindness, knowledge, and great communication were immediate as soon as I brought my car for service. I m from California and I would bring my car for service here again! I would highly recommend my family, friends, and anyone to come to the dealership! Thank you so much guys!

  Scott Preston
3 months ago
Jarrett was outstanding with my wife and I. Highly recommended. Answered all our questions and test drove a lot of vehicles. Great personality. Two thumbs up. Thank you Jarrett

  Montrese Hope
6 days ago
Great experience with the Service Manager Amber she took care of me. However the salesman coaxed me into applying a second time for a car AFTER I explained what happened the last timeI came there ... guaranteeing that he would get me in a car.... NOT SO. Next time don't say things that you can't deliver on and listening to the customer is key ... therefore no one's time is wasted Mr. King.

  R. Krasicky
a week ago
I've had a pleasant experience with Findlay Kia throughout my recent visit bringing my Kia back to full operating condition.My service advisor Carlos Aquino was most helpful in accommodating me with shuttle service since we only have one auto in our household. I knew what was going throughout the entire service period with his courtesy updates.I will be back for future service needs. Kudos Findlay Kia.

  William Blake [Garside JHS]
a week ago
My wife took our KIA Carnival in for 2 recalls and to get tires rotated. The service staff worked diligently to get her out on time for an appointment as she waited for the van to be serviced. The sevice chief kept her informed during the entire process. Very happy with the service we received.

  C Thornton
a week ago
Kia Findley always does a good job. Jose is pleasure to work with. Would have give them 5 stars but after spending $2200 for a new air compressor they could have at least wash the car before returning it to me. No to happy about that.

  CatherineLaws
a month ago
It was a delightful experience with the dream team Matt L. and Natasha. They were so professional, helpful, knowledgeable, understanding, no pushing giving you enough time to make the purchase and very caring. I will highly recommended this team everyone else was very professional and helpful. Go nowhere else it s the place to buy your vehicle! I love the EV 6 Thank you so much Findlay Kia for your business and services. A satisfied customer. Catherine L.

  Beau Phillips
2 months ago
Suddenly without warning my engine died as I was driving home but thankfully what could've been a harrowing experience was instead as smooth as could be. My service advisor Amber took great care of me and after initially being told I'd be in a rental for 3 weeks, I was surprised to get a call from her and my engine was replaced and my car was good to go within 2 days! After this amazing experience I went back to Findlay Kia to get some assistance in changing my headlights, a complicated endeavor on a 2015 Kia as it turns out and service advisor Aaron went the extra mile to assure I was on the road with my lights shining brightly in no time. Thanks again Aaron for the great customer service! I will be back!

  William Fravel
3 weeks ago
I feel bad if you actually bought a car from this place. Brought my son's car in to diagnose a check engine light on a Thursday afternoon 1pm. Today is Saturday and I havent received one call or an update. Called several times and received no answer or call back. My wife stopped by to see what was going on, and after a 30 min wait she was told they had looked at it but couldn't figure out what was wrong. Then, they were told that they don't normally do diagnosis on Saturdays, and it would be another 24 to 48 hours. As an aircraft mechanic I too lose my ability to diagnose and troubleshoot on weekends for short periods of time, makes sense. I honestly don't believe they even looked at the car. Normally I'm a patient person, but to not call and give any update and leave the customer in the dark for what would have been possibly five days is unacceptable. I couldn't fathom treating customers at my work like this. I have never experienced a dealership or garage that operates like this before. Thanks Findlay Kia and Aaron.

  Julia Lairmore
a week ago
I ve been having issues with my rotors and went in for my normal service with the same issue again and Jose was able to fix the issue and even get me new rotors. Now I feel safe driving my kiddos around. Great service with no issues ~ thank you so much again!

  D Patterson
a year ago
I did not plan on buying the K5 from Findlay because I had pre-ordered one from another dealer but had to wait another two weeks for it to arrive. Anthony listened to what I had in mind when it came to my budget and we worked out a great deal. He was professional and went above and beyond to make everything go smoothly. Everyone was great! My family and I are happy to be a part of the Findlay Kia family.

  Monica Buterbaugh
a week ago
They are out right liars! I will not EVER do business with them nor would I recommend d them to anyone I know. They are purposefully deceitful. I actually spoke with someone before I took the trouble to drive over there. She (Jenny) had me on hold while obtaining the information. I felt like it was within reason so the next day I drove down there (about 20min away) only to have them pull a bait a switch. I refuse to do business with companies it's that can't be honest. I wrote a review on another site to which they responded with more lies. I don't understand why anyone would ever do business with them??!!!

  Reed Elwyn
a month ago
Purchased a car at Findlay Kia after seeing it online. We had great support from Natasha and Chantel on every detail. The communication was outstanding throughout the process. We unable to pick up the car for over a week because we live in another state. Once we arrived in Las Vegas the process was very smooth. First, we were picked up by an Uber driver, sent by Findlay, to drive us from the airport to the dealership. Once there, we were welcomed by Natasha. We were offered, by James, extended warranties, but did not feel pressured to sign up for them. Before we left, the tech details of the car were carefully explained. An overall fantastic buying experience and we are very happy with our purchase and all the Findlay employees who contributed to making it so.

  Taz R
a month ago
Bill Waugh and J Root were phenomenal! They were friendly, transparent, and accommodating to our two small children. The children loved the coloring books. The whole experience was completed in under 2 hours. Thanks for your support and wonderful service.

  Richard Earle
a month ago
I want to say that my experience with Findlay Kia was great. I had an issue with the engine on my 2016 Sorento and Carlos Aquino in the service department was awesome. He got the issue solved very quickly. I would highly recommend Kia for backing their product and Carlos/service department at this dealer for being so service/customer minded.

  tasha yarbrough
2 weeks ago
Everyone was so friendly and helpful. I felt supported but never pressured. And I love my new car!!! I fully intend to go back to Matt Laws at Findlay Kia when I help my son buy a car later this year.