Dry Dock Boat Sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian Savino
3 years ago
Very Poor Service. I purchased a 2020 Yamaha 242x and was treated like I was wasting THEIR time. It was as if it was their first time selling a boat....I had to follow-up with the multiple times to receive my documents just so I could register it. I had to ask them multiple times to verify the documents were correct because the DMV would not register the trailer. I had to return the boat the day after for service because it was not lake ready and we received error codes when we tested it on the water. I had to follow up multiple times to receive additional equipment they sold me, but were out of stock on. I had to reach out to them multiple times to find out when they will send me deck pads that were "scratched up from a cat" in their yard and 3 months later I still don't have them.....what I do have is a service survey from Yamaha claiming I had my boat serviced by them recently....I have not, but I look forward to filling it out! No matter how many problems I have had with them, they can't seem to figure it out. Even though Will is extremely nice and willing to help, his wife Candice is not. He told me to reach out to him directly yet his wife intercepts his messages and tells me to stop going through him. I tried not to give them a negative review, but facts are facts and I am still waiting for the item on my sales sheet....(which I can purchase online for $40).

  Jeffrey Boivin
3 years ago
The entire team at Boating Lake Mead worked together to create an enjoyable purchase experience. Despite the logistical challenges of COVID-19 and conducting much of this process online and by phone, the sales team remained responsive and patient through back and forth questions, negotiation and paperwork. They creatively worked to accommodate our situation being from out of state and we ended up with an extremely fair deal. A purchase doesn t have to be a steal to walk away feeling great. I also appreciated their thorough delivery overview. They didn t try to sell us accessories we didn t need, but rather offered helpful suggestions for things we hadn t considered. We added a couple useful accessories and they were accommodating in changing out a Bimini that better suits our needs. Based on our experience thus far we are confident they will come through with a Bimini solution at likely even better quality than from the factory. Finally, the Lake Mead Marina staff were equally helpful in coordinating a slip rental that coincides with the re-opening of the lake. Many companies would have required us to start the slip rental immediately despite the lake closure, but this company clearly recognizes the value of long-term relationships with their customers and are working with us to minimize the financial and logistical impact. Without reservation I recommend giving this company the opportunity to earn your business as well.

  Matthew Omer
3 years ago
I can t express how happy I am with my experience with Dry Dock Boat sales. Brennen, Samantha, and Will were incredibly professional, patient, and knowledgeable. Said simply, We purchased our boat from out of state and they made the process so stress free and easy. I highly recommend Dry Dock Boat Sales!

  Mike Lane
8 years ago
I highly recommend Dale Bagovich and Dry Dock Boat Sales.I recently purchased a boat through Dale and I will be the first to tell you that I am a terrible customer. I actually warned Dale that I was going to be a pain in the butt as I am very detail oriented and was looking for a great deal.Dale must have showed me close to 10 boats and even reshowed them to my wife if she wasn't with me when I saw them the first time. He never lost his smile or his great attitude through this whole process.We made three offers on three different boats and was finally able to close a deal on the third.In today's day and age, many commission based salesman are looking for the quick score and don't want to spend the time necessary to close a deal that may require a little more effort. That's not the case with Dale.It's wasn't just the sales that was phenomenal, the business office was also great. I sent my wife down to handle all the paperwork and it was a quick and painless process. She told me everyone was very pleasant and great to deal with.Finally, from a service perspective, I had a small leak in my cockpit sink when I got the boat. Dale got the service department involved and they had it fixed the next day.From all aspects, I only had a positive experience with Dry Dock Boat Sales and would recommend them highly if you are looking to purchase a new or used boat.

  C. Lewis Jr.
a year ago
Always friendly service. Great people! Special thanks to Brennan, Candice, & Samantha. We truly appreciate dealing with you all.

  Heat H
4 years ago
WARNING! Dry Dock Boat Sales and their Marine Service Center are extremely shady. They deceived me into buying a much older motor (2006) than what they claimed it was (2018). Dry Dock initially told they had a 2018 motor. When I arrived, they admitted the motor was actually a 2016. After I paid, they told me I had to wait a week for it to be "serviced." When I went to pick up the motor, it was attached to a boat in water and I could not see the serial plate. The tech quickly put it into my vehicle and closed my trunk before I could see the serial number. However, before I left, I noticed the shaft sticker said it is a 2014, the motor sticker was a 2012. This was a red flag. They just sold me a motor claiming it was a 2016 - my receipt clearly states it is a 2016. But the serial number was much older and didn't match the shaft. When I pointed out this discrepancy and expressed my concerns, the Owner became extremely hostile and tried to forcefully take my receipt from me scratching my arm. She and her father (owner) blocked my exit, followed me into the parking lot demanding that I give them my receipt. I have no legal obligation to give them my receipt. The boat was paid in full over a week ago. The receipt is proof of their fraud/falsifying a motor and misrepresenting the parts and year. Their hostility made me extremely uncomfortable and concerned for my safety, so I left. When I got home, I was concerned this motor may be stolen. The serial plate was not in the standard location for Mercury motors, shaft did not match the motor and was a different length than what they told me. I ordered a 15" ss that is what my receipt says. However, the actual shaft is 18" which is not even a Mercury length. Alarmed, I contacted a Mercury specialist and he looked up the serial number on the motor, it came back to a 2006! According to Mercury, the 18" shaft length is also not standard. I immediately contacted the BBB. Based on the evidence and on the owner's behavior, I believe Dry Dock Boat Sales deliberately falsified the serial plate and misled me into thinking I was purchasing a much newer motor; when in fact, the motor is 12 years older and pieced together on an aftermarket shaft. I now have a motor I can't use because the shaft is too long and it is many years older that what they said. Read the other reviews. you will notice the legitimate ones are all one star. Employees, Will Hayes and Robert "Bob" Miller, along with their friends and family are the only 5 ratings they get, and shouldn't be allowed to rate!! Beware!

  jbr555s
3 years ago
TERRIBLE PLACE !!! I went in to buy a Yamaha boat. They wanted to charge a whole lot more than sticker and when I asked them why, they lied and said that s what they have to pay for all the work to get the boat ready and get it delivered! I called two dealerships after I left they told me the truth and didn t charge me crazy up charges and I bought a Yamaha boat somewhere else. I ve been to this dealer twice and both times you never leave feeling that they re telling you the truth about anything. My recommendation is go in and look around get the price from them and then make some phone calls to some other dealerships within 2 to 5 hours. you ll save a ton of money.

  Leonard Rios
2 years ago
Not a place to buy. The alleged female owner hates men. Loves to demean and lacks professionalism. Clearly a manic looking for a meal.I rather enjoyed the show and got my deposit back.

  Tracy wycklendt
4 years ago
Dale, Valerie and Samantha have all been awesome with our boat purchase. They are so responsive and did such a great job for us. They all definitely went above and beyond to help us. Highly recommended

  Timothy Sansoucie
4 years ago
I cant say enough about how great everyone treated us. I bought my 1st boat from Dry Dock boat sales and everyone there took the time to explain things to me with alot of patience because I knew nothing about boats. Since buying the boat I have learned alot, and one thing I learned was how great of a deal I got on the boat. Will was the Captain who delivered the boat to us at lake Mead. I cant say enough about how great of a job he did. When he was done teaching us I was able to trailer the boat myself. Great teacher!!! Honesty these people made the whole experience of buying the boat just the greatest at every step of the process!

  Abigail Johnson
3 years ago
Jason was very friendly and helpful even though we just went in to check out the inventory. We were left with a better impression regarding customer service than at Boulder Boats. We will return.

  Justin C.
2 years ago
Didn't go here but Google said i did...Apparently they sell boats and boat stuff and do things with boats here... sounds like the place to go if you have needs relating to things that float on water.

  CHARMAINE noble
2 years ago
Very patient and great salesperson Rusty,,,!

  Donald Rogers
3 years ago
Absolutely profesional and freindly bought 2 fish finders and helped out with some questions

  jose moreno
3 years ago
Horrible service sales man hit my car and I asked to speak to Manager and she had so much attitude her name was Candice don't come here . No customer service they obviously don't need the money to be able to be so rude to customers that were looking to buy a boat and jet skis

  elaine burns
6 years ago
Highly recommend for your boat needs. We were extremely happy with the service we received.

  LV Property Search
4 years ago
Brennen was very helpful! We appreciate his straight forward demeanor.

  tom contopulos
6 years ago
very professional, fast efficient and the boat was as described. i would buy another boat from them

  Crispy Looper
3 years ago
Beautiful shop. Friendly staff. Amazing boats.

  Chris Dewel
7 years ago
Straight forward dealer, no bs, just the way I like it!

  Pate Thomas
3 years ago
Great help and information from sales man.

  Eric Super
6 years ago
Great discount on a Bennington,saved 38,000

  Mike Reffie
8 years ago
Dale is honest and on top of his game

  calvin barringer
6 years ago
Staff was friendly showroom very clean.

  A Watkins
6 years ago
Seem like very nice people.

  Denella Gaona
3 years ago
Salesman was very informative and friendly

  R Cacicedo
4 years ago
Good salesman & good service.

  robert wylie
3 years ago
Always can get what you need.

  Renee Barney
3 years ago
What a WASTE OF TIME! Save yourself a trip!

  Bj Thomas
7 years ago
Great place to com in and check out boats