Centennial Subaru Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kara Birnbaum
a month ago
My first visit to Centennial Subaru Service far exceeded my expectations. Service check-in was a breeze: I was greeted by the kindest valet team when I pulled into the service drive, escorted to a gorgeous waiting area adjacent to the sales floor, where a generous bar of snacks and beverages were available at no cost; all around were plenty of well-spaced, comfortable seats, outlets, and tables to accommodate productivity or leisure. My service advisor was thorough and transparent about absolutely everything, and I genuinely felt she held my best interests at heart, considering I was there for a more costly interval service. I felt pricing was upfront from the moment I booked my service online to the moment I signed the exit paperwork, so I paid exactly what I was quoted at check-in. Thank you for a truly great experience, and I will be returning for my next recommended services soon!

  Rebecca Nauer
2 weeks ago
Awful experience. We had John kenoly as a service coordinator. I m a Subaru owner from Pennsylvania on a road trip and stopped here for an oil change and to check everything over before driving back home 2,000 miles. He must ve sensed my concern and took complete advantage of that and the fact that I m not a local because he came back saying that my tires are on their last leg and need replaced right now. Also had 2 studs/lug nuts seized and needing replaced. My brother works on cars so I know this isn t a huge fix. They wanted to charge me $109 PER LUG NUT AND STUD, didn t give an option for tires and were going to charge almost $900 for new tires, plus an extra $200 charge for rust???? (but it s not like they were going to remove the rust???). Rest assured, we said absolutely not and went to the next Subaru in Arizona where they replaced the studs and lug nuts for a whopping $83, and got new tires elsewhere for $500 total. Do yourself a favor and never go here.

  nick levis
4 months ago
Volinda is great ... I have a 2015 forester xt. Bought brand new. Just died at 68000 on the highway. Subaru won't stand behind their product without a dealership doing the rebuild. Quoted me 2k for teardown and up to 22k on rebuild. I found shop down the street who is going to rebuild for 3k. Anyway, nice people just don't expect the product to make it to 100k or even 200k. Ours was meticulously maintained and died at 68k. Best. Nick Levis

  Pam B
7 months ago
Great communication. Dropped off the subaru for window tinting. Waiting room has plenty of snacks and drinks. Told me it would take 3 hours and they were punctual. Great job with the window tinting.

  Neil Kinman
8 months ago
Very accommodating. Very friendly and professional as well

  Luis Fernando
8 months ago
It is an excellent place to take your car for maintenance and/or repairs at a very good price and quality.Es un excelente lugar para llevar tu auto para mantenimiento y/o reparaciones a muy buen precio y calidad