CardinaleWay Mazda Service Department Las Vegas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sonya Garza
2 months ago
The service department is always nice here. I've never had any problems and they have never been pushy at all. I've had Mazda's all my life(929,626,2 tributes, CX-5)and they are extremely reliable cars. As long as you take care and get them serviced. They will last over 200,000 miles, mine have.

  Alfred Pennyworth
3 months ago
Do NOT come here. Deception and dishonesty is their bread and butter.1. They intentionally ran my credit multiple times (8 emails about it) just for it to drop 30 points and be told my credit was not as good as I thought it was, and why they could not offer me a better deal.2. Drafted the financial terms of the offer a few times. Led me to believe they had lowered the price, but INCREASED the interest rate and length of the loan, thinking I wouldn't notice.3. Was given a backhanded compliment about my negotiation skills, bragging to me that other people had been sold cars at a much higher price because they didn't negotiate.4. Not once at any point, did the any of 3 salesman I've met here discuss the car's mpg, cylinders, horsepower, safety features, the buttons on the steering wheel, nothing. Assuming that I as a woman did not have the intellectual capacity to contemplate such matters? They only ever encouraged me to test drive to see if I "liked the look and feel of the car", as if all to a woman's life is looks and feels?5. If you are a woman, and you are working with a male salesman, they start acting weird like they're trying to indoctrinate you, flirt with you, say things like "we've spent all day on this" and show visible upset to pressure you. A respectable, grown man would never conduct himself this way with another respectable, grown man.I am beyond grateful I made every mistake possible here at CardinaleWay Mazda and now know not to repeat them as I continue my car buying journey.

  Neko Mimi
a year ago
Nick is doing great! They do everything possible to ensure my Mazda 6 is running smoothly!! The service plan covers everything I need done so I come in every 6 months or so and they make her like new.

  Daniel Ely
8 months ago
Second time buying a car at CardinaleWay Mazda and their undivided service and doing their best working on a good deal for me make me giving them 5 stars!

  TheDingo80
4 months ago
Took me a year to get things ready for the CX-50, but so happy I did. Came in yesterday to ask a few questions and make an appointment for today. I wasn't pressured into anything then and everything went how I wanted today. Got my CX-50 on terms I expected and very satisfied.

  Te Clast
2 weeks ago
Best Mazda dealership in town.They are super friendly and honest. Always helpful to get the deal done.Decker and other agents are very knowledgeable and go really out to help you find the car you want.Jovanny and Francisco, the financial team, go beyond to help you and explain the contract for you until you understand it.You can always ask questions.They helped me drive me to my wirk place on the same street while my car was in service.They offer coffee, tea, hot chocolate , water, soft drinks, fruits, and snacks while waiting. They have a charging station for your phone.Nick, in service, is very helpful, working on getting your car serviced and your needs metCardinaleWay Mazda, I am your fan.Great cars.. and their service is excellent.Nick and everyone else I met in the service department shows professionalism and excellence.Thank You Mazda Team

  Abill Alhadi
4 months ago
This is my 2nd time buying a car with this car dealership - I always feel comfortable and welcomed. I worked with Anna and I would highly recommend working with her when buying a car!

  Heather Smith
9 months ago
Worked with Alika, Josh, and Vinnie. We had a great experience with everything. They had taken care of everything and made everything very straight forward and fair. We are so thankful for the hard work making sure that we got a great deal. So appreciative!

  Ryan Messick
9 months ago
Don't trust them! My Mazda died on me and I had it towed to CardinaleWay. Their service department suggested $7,500 of repairs, some of which sounded very fishy to me. They said the issue that caused the breakdown was corroded battery terminals, so they cleaned those and said the battery was fine. I took it to another mechanic on the advice of a friend and it died again that morning, but only needed $1,500 of work - including a completely dead battery even though CardinaleWay said the battery was good.Even accounting for inflated dealership prices, CardinaleWay just recommended stuff that wasn't needed. They said the coolant was "not detected," but it was completely full. They said I needed four new tires, but they had 7/32" of tread left. They wanted to replace the front lower control arms, but the other mechanic said they were fine.Service: Auto engine diagnostic

  Reva Brandt
4 months ago
Great experience for the second time buying a car! Thanks to the team and David, Christian, and Brandon.

  William Long (Billdozer Project)
a year ago
I've been taking my car here since they opened. Staff is awesome. Very knowledgeable. Car runs better every time I get it back. Mechanics do a great job. Waiting room is comfy if you need to wait. Well air conditioned. Need to give a shout out to Nick and Matt. They have both helped me out and are great service writers.

  Mariam Zarret
a year ago
I bought my Mazda here last year and have absolutely loved the entire experience! From buying my car, to scheduling my routine oil changes-everyone is always so nice and helpful. I love my Mazda and the staff at this location-absolutely recommend for your next car!

  Shannon De Asis Hughes
a year ago
Great service! Very satisfied with my purchase. I love my beautiful red car. Highly recommended. Look for Vinnie the sales representative who helped me understand about purchasing a car. Very friendly! Brandon was awesome. I highly recommend this dealership for those who s looking for a car!Service: Vehicle InspectionService: Vehicle Inspection

  Zafir Somani
4 months ago
Excellent experience. Fairly priced and friendly staff. Would highly recommend.

  Gilda Trocio
11 months ago
I have a very great experienced with cardinaleway mazda. They did a very great job on my car in terms of services. That's why, for the past 7 years I always go for them for my car services. Keep up the good works.

  Tammy Cavallucci
a year ago
This is my second time buying a car with Mazda and I have received the best service from Vinny every single time. He takes his time, very personable and so easy to work with. We will be returning to this dealership every time!

  Aja Hawkins
9 months ago
Matt us very helpful. Every time I ve come to service my car it has been smooth and straight to the point. They even offer a complimentary car wash every time.

  Kylee Pictum
11 months ago
Purchased my Mazda 6 in 2016 and have had no issues with the vehicle since! The one time I had any issue, the service center at the dealership fixed the issue quickly and at no cost. Highly recommend Mazda!

  vegasTJG
2 months ago
Service advisor Nicklas made things easy with a precise explanation of what was needed to be done and the mechanics were quick to get me in and out with no long extra wait time

  Mark Chaksupa
11 months ago
The process of setting up the service appointment was easy and I was able to reschedule my appointment after business hours easily. The text reminders was a nice touch and the waiting area is almost a joy to spend time in.

  Reynold Flores
a year ago
Giving my 3rd review for this team and for the service department this time. Always friendly and warm very attentive to my needs! All 3 of my Mazdas come here for service and I trust them for my needs! Come here and your won t be disappointed!Services: Electrical repair, General repairs & maintenance, Battery, Oil changeServices: Electrical repair, General repairs & maintenance, Battery, Oil change

  Rubi Cisneros
a year ago
I love coming to this place. They always have snacks and do a good job with my baby. They also send me a video while they're inspecting it, I feel like they take care of my baby very well. I've gone to other mazda service places that have been a nightmare.

  katherine hitchens
a year ago
Everyone was super friednly and nice! I just bought out my lease and it was an easy process. Excellent customer service in this store and i always feel comfortable working with them. I would recommend them!

  Amanda Smets
a year ago
First time coming here, the automated system for making appointments was super easy to use. Great service, very accommodating and helpful. All of my questions were answered and service staff were very friendly. They have lots of snacks, coffee, water and soda while you wait. And wifi is available. I will definitely be coming back again.Service: Auto maintenance

  Marcos Benitez Limas
a year ago
Amazing experience every time I step into the dealership! Ever since my sisters bought their cars here which led me to buy mine here as well! Always had it serviced here as well everyone is so welcoming!Services: Electrical, Tire rotations, Oil changeServices: Electrical, Tire rotations, Oil change

  Allison Miera
a year ago
Service department has wonderful customer service. Sales members are also wonderful. Alika was our salesman and he was the best. Highly recommend. Their waiting room is also very comfortable to be in.Service: Wheel alignmentService: Wheel alignment

  Eddy beck
a year ago
This is my go to location, I ve been coming here for years. My 2010 mazda 6 has 200k miles and its Running STRONG. The staff are very friendly here, my car gets done in a timely manner. Ver professional, matts and Demitrius and Super Cool. Definitely a 5 star Business

  heather macfarlane
a year ago
I m here today for my scheduled service. Everything went smoothly and quick! CARDINALEWAY has the best service department and Ana is an awesome sales girl! So warm and welcoming!Services: Air & cabin filter replacement, General repairs & maintenance, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Oil change

  Abbey Smith
a year ago
I bought my Mazda CX-5 at the cardinale way location and stopped in to have my car maintenanced. The service and the employees are always super friendly and you don t have to wait too long. Highly recommend!

  Natalie P
a year ago
I'm so thrilled with the excellent customer service from the sales dept at Mazda. I researched cars for 3 months and when I walked in here, I knew this was the one. The only part I'm not happy about is that I have to wait 2.5 weeks for my car to arrive which is pretty standard these days. Thank you to Mazda. I cant wait for my car.