Asian Imports Plus

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Terence Castelo
a day ago
I was looking for a Lexus dealership alternative to do my oil change. Lexus has been charging too high just for a simple oil change. Did some searching in Google and found Asian Imports near my house in the Southwest area. The shop was easy to find and is away from major traffic areas. First thing I noticed with the shop is that it is very clean. The smell from the garage is nonexistent inside the visitors area. Unlike most shops I have visited. Erwin Balancio was in the front desk and was very accommodating and friendly. He explained what they will do to my car and how long it would take. I waited 30 to 45 minutes for the oil change to be done. After, Erwin told me that my car was running well and when and what my next service will be. No fuss, no hassles, no unnecessary service being sold. I highly recommend Asian Imports. This is my new go to car place now. So long Lexus!

  Tracy
3 weeks ago
Was towed there from AAA. Great experience. Erin (mgr) explained everything in detail on work that needed to be done. I own my own business so needed truck back asap. Truck runs great now. Highly recommend.

  Justin S
a week ago
The diagnostics on my Altima was better than the Nissan dealership. Pricey for an oil change: they are about $90 and the dealership was around $60. A bit messy compared to the dealership. Thought I d try them. Ok work but overpriced.

  Gerald Beam
5 months ago
I discovered them about 5 years ago when the dealership was too busy to accommodate my service. They are an awesome business and group of people. I ve worked with three different counter people over the years and they always have someone who is on the ball. Currently it s Edwin. He s awesome. Shop is always clean and they always do great work. The only thing that is a little bothersome is their pricing is getting higher and higher. They are at or now over dealership pricing which isn t the way it used to be. I pay the higher price because they are very good at what they do.Services: Exhaust, Tires, General repairs & maintenance, Electrical, Auto engine diagnostic, Tire rotations, Engine repair, Vehicle Inspection, Brakes, Oil change

  Mike
3 months ago
5/28/2021Went here for the first time in Feb 2021. Brought my '04 Tundra in to get checked out for radiator leaks. Erwin helped me out. He pointed out that I needed a new radiator, replace valve cover gaskets, and new a/c condenser & receiver/drier. I got the first two jobs done at that time. Today I came in to get the a/c work done; because the crazy HOT weather is coming back. Ben helped me out on this one. Dropped it off at 8:00am this morning and picked it up at 1:30pm with SUPER COLD AIR blowing in my face. The prices are right and save even more with your AAA Card or Asian Imports Plus coupons. Super satisfied customer! Thanks again Asian Imports Plus Team!1/10/2024Truck stalled in the middle of the freeway yesterday morning during rush-hour traffic. Without hesitation I got it towed to Asian Imports Plus. Despite being busy, Erwin managed to fit me in for repairs. He would've had me back on the road same day; but slight delay in getting the part (no fault of the shop). Erwin & Team took care of my truck! I would not hesitate to bring any of my vehicles here for maint/repairs!! Thanks again Asian Imports Plus!!! A+++++Service: A/C system repair

  EM D
3 weeks ago
No issues with this place. I actually love that everything is done electronically so you can approve or decline the issues they find for your car (they attach photos too). Good to know that work on BMWs as well. Also appreciate they put my cars sunshade back up after they were done (I notice the smallest deets ).

  Taylor Malcolm
a year ago
I have gotten a service from Asian Imports on Maule Ave last year I still have all service records. I took the car in the first time for a distributor change and the first time I got my car back they said there were no problems with the distributor after charging me the diagnostic fee for me telling them what s wrong with my car. When I picked the car up and started driving home it died before I was able to park it. I then proceeded back to Asian imports with the car for them to tell me my distributor is bad and that s why my car keeps dying. This time they changed the distributor but they also changed my negative terminal on my battery from an 8 mm screw to a 14 mm screw which does not fit my battery. Which was very obvious due to the fact that they appeared to power screw that terminal in the battery thus destroying the battery and leaving the threading of the negative terminal on the battery still on the forced in 14 mm screw. Which then started causing my negative battery terminal to start melting and shooting sparks all over my engine and hood area. Not once did I get notified from any of the workers there that they changed my negative terminal screw when that was not even the service I paid for. I have all service records saved and ready. I have pictures of the damage and have been in contact with Edwin the front desk for over a week with multiple calls and emails. I have asked to talk to the manager multiple times but he has made himself completely unavailable to call back or email back. Worst service available do not go.EDIT: It s been another week without any communication. He can t even respond to a bad review when he responds to every other one. Shady Business. Contacting AAA as soon as possible.

  John Forbes
5 months ago
Edwin and the crew efficiently changed out the alternator on my Genesis sedan and charged me a reasonable fee for parts & service. This garage is one of the best performing garages in our Sin City and quite frankly I appreciate their last-minute service performance because all other garages make you wait a few days to a week before service.Thank again, Asian Imports!We are lucky to have you in the SW side of Las Vegas.John Forbes - Las Vegas NV Resident

  Atakan Cetinsoy
a month ago
Erwin was very helpful and clearly communicated the services rendered. The online quote process works smoothly and transparently. Overall, courteous and timely customer experience at Asian Imports.

  Claudina Strother
4 months ago
I genuinely feel like every time I take my car to Asian imports they have my best interest and do not try to upsell me. As a woman, it s very hard to find a mechanic or auto shop that generally has your best interest. Thank you for all you ve done. I would recommend this company to everybody. Edwin is awesome!

  ChaseR r
6 months ago
These guys are awesome, honest & trust worthy. They won t gouged you like other shops. They are efficient & took the time to look over my car. I would definitely recommend them to family & friends. And go back to them with any future issues I may have with my car.Service: BatteryService: Battery

  Sara Linn
5 months ago
I ve always had a good experience with Asian Imports on Maule Ave. Erwin is always polite and cheerful. He went the extra mile when my car was having trouble and diagnostics weren t helping - he found a solution on an obscure message board and it WORKED. I always feel like they appreciate me.Services: General repairs & maintenance, Vehicle Inspection, Auto maintenance, Oil changeServices: General repairs & maintenance, Vehicle Inspection, Auto maintenance, Oil change

  Brooke Coe
3 months ago
Excellent from start to finish. I went to Asian Imports Auto for a second opinion after visiting my regular mechanic. Asian Imports Auto saved me over $500 and completed the repair quickly.

  Edmundas Daunoras
a year ago
The guys working at this shop are awesome! They were very accommodating with my requests when working on my custom built Outback XT. Will definitely be coming back for future work while in the Vegas area on my road trip.Services: Air & cabin filter replacement, Tire rotations, Oil changeServices: Air & cabin filter replacement, Tire rotations, Oil change

  Elsegundo Thomas
a year ago
The hospitality it goes above an beyond they make you feel welcome as soon as you step on to the facility, which is super clean. They take care of your car as if it was their own. Going over their work several times to ensure everything is complete. Genuine car parts is what I like none of that after market rubber on your engines. And if there is something that needs to be fixed and can't wait they give you the information that's needed to so the job is done correctly the first time. 12 out of 10 stars. Great team of mechanics. Oh and can't forget Erwin he's the person that's sets the tone to make you feel at home.Services: Transmission, Exhaust, A/C system repair, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Transmission replacement, Auto A/C replacement, Transmission repair, Brakes, Air conditioning, Vehicle safety inspection, Auto brake replacement, Battery, Oil change

  Elyse Phoenix
9 months ago
When we moved to Vegas, we didn't have a trustworthy, reliable mechanic. When my husband had a recall, he went in to the Spring Valley location and they were so good to him, we've been bringing our cars and now my son's car to all 3 locations. They don't try to sell you stuff you don't need. They are quick in getting estimates over and depending on what is needed, it may take a couple days. There's also an Enterprise in the Ford Gauin building and they will pick you up and drop you off the .2 miles.Service: A/C system repair

  Lizbeth Godoy
8 months ago
I would like to give a big shout-out to my new friends here and Asian Import on Maule Ave Las Vegas. When my car broke down in the desert hours outside of Vegas, I feared that was the end of my 2010 Dodge Charger. Luckily for me, it was just a driver's shaft that broke. I can't thank enough to Mr. Erwin B (manager) for explaining everything to me and especially to my husband over the phone. Since I had traveled alone. My car was towed in Monday morning and was told it wouldn't be ready until Thursday afternoon. Understandably, since my husband and I both chose to buy a used part and wouldn't arrive until Thursday. I appreciate the shop, which kept me informed on the status of my car, and to my surprise, my part came in early. I received my car on Wednesday morning. My car runs as good as new. I highly recommend this auto shop very friendly and professional. I'm happy to have now a place in Vegas I can rely on if I were to have any problems in my future travels. I really can't thank you guys enough.

  Brian Quinto
7 months ago
I've been using Asian Imports for almost a year now to service and repair my 2 cars (both Subarus). They've always been honest and upfront on what needs to be done now and what they recommend should be done in the near future. Their prices have been fair and they have tried (and succeeded) in getting me the best deals possible. Also, they're pretty fast too....I had to get my cv joint replaced and they had me back on the road within a day.

  Priscilla Dang
6 months ago
I swear they purposely overcharged for products and services it is very disappointing.This was my 2nd time coming here (I wanted to give them a 2nd try), and I still left shaking my head, and without a service.My 1st time it was a full synthetic oil change, and I was overcharged I also asked about my check engine light that was on, and I don t remember what exactly they said it was, but I for sure remember the estimated price they gave me to fix the problem: they quoted me for $1,300.00.My friend mechanic took a look and spent nothing.This time around it was my wheel bearing that was coming loose. They were asking $577.00 for one side. Thank god they waved my $48 brake inspection fee (just to take a look at what is wrong). Meineke did not have such a charge, they were more than happy to take a look at my car to see what was wrong with no charge Meineke took me in right away, made phone calls to order discontinued parts for my 2001 is300, changed both wheel bearings within 3hrs and I spent $830.00.Sucks to say it, but it doesn t feel good to be ripped off.

  Deangelo Williams
10 months ago
After recently purchasing an 08 Subaru Outback.I started to notice leaks on my garage floor. By it being a 15 year old car. I knew it wasn't going to be perfect.I searched Google for a local mechanic shop that could handle Subaru's and found Asian Imports. It had excellent reviews, so that's where I ended up. Upon my arrival the 1st person I met was Irwin. He's the manager of the operation. He has a calm demeanor, easy to talk to and he's a good listener. Thanks for being understanding. The lobby and shop is exceptionally clean. They were able to get me in right away. After inspecting the vehicle, he explained to me in detail what the problems were. I needed a new rack and pinion, timing belt, water pump and power steering pump. All the work was completed in one day. The parts use are OEM parts and covered under warranty. Shout out to all the guys in the shop for putting my car back together. And thanks again Asian Imports. I will definitely be back when I need service.Services: Steering & suspension repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Vehicle Inspection, Wheel alignment

  Martin Borja
3 weeks ago
My ML350 was displaying a "check engine". Asian Imports did a diagnostic test and subsequently performed the maintenance required. Issues resolved.

  Michael Jones
8 months ago
I found the home for the Honda owner, that fell in love with Honda engines and their cars when they were a kid.Even on the phone Erwin, worked with me, for being last minute. As we are all on the go, we need services asap. As busy as they are, he was able to squeeze me in, and if needed to I could pick up my car later. I was nervous that my car was in shambles upon inspection. They checked everything and made sure that my car s history was now up to date. They store everything for you too. The last honda shop I went to didn t even keep up with my maintenance records.I wonder if they have a car service. It would be even better if they did. If you re a Honda guy, this is the shop!Services: General repairs & maintenance, Oil change

  yahomeboitucks
2 months ago
When another shop couldn t find the issue with my truck after months, Asian imports fixed the issue in 3 days. Great staff and very friendly.

  Taylor Lemons
8 months ago
Tried to overcharge me $370+ for a simple job. The part I needed was only 30 bucks and even the tech told me it was an easy fix. Yet they gave me a $370+ dollar estimate for the fix. Trying to claim that $300 of it was for labor. I bought the part myself and took it to a shop down the road. Got it done for under $150. Do your research before using this shop and keep an eye on their labor estimates.Service: Electrical repair

  Andrei Santos
11 months ago
Manager Erwin and his ASE certified teammates provided excellent and professional service. They answered all my questions professionally and were very helpful. I've been servicing my car here for 6 years and they have not failed me. I will continue to have my car serviced in this location and recommend it.Service: Oil changeService: Oil change

  Jaime Escandon
5 months ago
A first-time customer of Asian Imports. I needed to find an auto shop that could continue the level of service provided by the dealer since my original warranty has finished, great work and great customer service!Services: General repairs & maintenance, Tire rotations, Oil changeServices: General repairs & maintenance, Tire rotations, Oil change

  Phil D
8 months ago
Been to Asian Import (South West location) many times. Erwin and his team do great work. They diagnose your possible issue, you might be having. They will honestly let you know what needs to be replaced or fixed with no pressure. Always felt relieved after having work done. Oil changes, brakes, drive belts, suspension, even wheel alignment, and ect. They pretty much do almost everything. I ve had work done with no issues and if I had an issue, they will address it in a timely manner and will check with you if it s been resolved. Personally, I ve had a great experience with Asian Imports. Specifically at the Southwest and Henderson locations. I ve referred family and they also trust their work.

  Child of Zion
a month ago
I am most appreciative,,, they did quality work,, it was a big job and they still got the work completed the same day,,, they made the whole experience a plus.

  Debbie Inbody
5 months ago
Would not take my car anywhere else!! Trustworthy and you never have to worry about the job they do on your car. They honestly care about their customers!!Service: Air & cabin filter replacementService: Air & cabin filter replacement

  Bruce Sato
10 months ago
Took my 2001 Honda Odyssey van to these guys. Everyone there is friendly and professional. They performed a lot of work to make this van reliable for my family. They went above and beyond to look for hard to find obsolete parts to make things work. Erwin was great with communicating the challenges and issues they ran into during the repairs. Most definitely will be taking more of my vehicles to them.Services: A/C system repair, Steering & suspension repair