All Imports Auto Service LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dafne Gonzalez
2 months ago
I have always found it very difficult to find a reliable mechanic that was honest and didn t try taking advantage of the fact that I was young woman with no knowledge of car repairs until today. Sergio, the owner, not only was honest, attentive, and fair in price but had my vehicle in and out of the shop quickly! They took care of my oil leak and replaced serpentine belt. I will definitely be coming back!

  Gregory Ingle
10 months ago
Sergio responded right away and helped me diagnose (over the phone) a transmission issue with my Jaguar that he himself had experienced with his personal car - this man took a half hour out of his day to troubleshoot with me for FREE what could be going on and also offered to do the work himself once his time was freed up. I will for sure be going and suggesting this shop to others, I am a mechanics son, grew up in shops - I know real mechanics when we talk. Happy to have honest business owners in Las Vegas - rare in the import auto world here I have found out. Thanks Sergio and good luck with your business brother.

  dylan barnes
2 years ago
Sergio is incredible! takes the time to understand my concerns with my older volvo and fixed it up without charging me 'volvo prices' i will continue trusting this shop with my volvo needs!Services: Auto body & trim repair, General repairs & maintenance, Auto engine diagnostic, Body & Trim, Engine repair, Wheel alignment, Oil changeServices: Auto body & trim repair, General repairs & maintenance, Auto engine diagnostic, Body & Trim, Engine repair, Wheel alignment, Oil change

  LAURIE GROFF
8 months ago
The WORST SERVICE YOU COULD RECEIVE. I have been a customer for over 10 years with the previous owner Sam did outstanding work and guaranteed ALL service that was completed. Had not been there since Sam took I ll and sold the business to a former mechanic Sergio who does NOT know anything about imports.. I took my Mercedes Benz in for one thing and $4,000.00 later it s worst then it was before it was taken in for. I would not recommend this shop to do repairs on a bucket with 4 wheels . When I called Sergio to let him know the problems that had occurred his response was TAKE ME TO COURT and you don t have any money anyway but he milks you and lies about the work he has done There are BAD complaints with the BBB and he hires day laborers that are NOT CERTIFIED to work on imports I sure hope SAM DOESN T HAVE his name still attached to this BUSINESS.Services: Electrical repair, Air & cabin filter replacement, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Electrical, Auto engine diagnostic, Wiper blade installation, Oil change

  Josephine Segismundo
a year ago
Husband, wife and there mechanic are so nice. We took the Lexus Monday to get fix because we needed to go back to Los Angeles and we ask them if they can be done Tuesday and mechanic stated he will try cause there so busy. So it's getting kind late I decided to make a reservation for a car. On the way to rental car we got call and they said car is ready and this around close to 4 pm. We went and pick up the car and I'm so impressed then her husband come to the office ask when is the last time we change oil told him Saturday because the sensor is not reset. He ask if he can reset for us and told yes. Also Sergio the mechanic are so nice he remembered both are car. I will recommend take your car there.

  Oscar Velasquez
8 months ago
They took my Nissan Maxima 2001. With a toll truck. They charge me $1300. When I pick up my car, I took it home the next morning. I wouldn't start the next morning, it wouldn't start Engine light came back. You say he replaced the Air idle control Code p 0505 I picked it up The next two days the engine light came back sergio tell Me, I'm working in the car no more. Take me to court, do whatever you want. Hey, rip me off. Karma is gonna get him sooner or laterService: Electrical repair

  BeGlad BeGlad
a year ago
This shop is honest with great mechanics that are very knowledgeable about imported cars. They have done right by me and have mended the work done by previous shops. They repaired my saab 9-3 the right way and can't really find anyone better to do the job in vegas. Sergio is a pleasure to work with and the mechanics are homey and friendly and love to talk about cars.

  Samantha Martinez
3 years ago
This place treated me first with professionalism, and then like family. I had my car towed from a nearby place to replace the alternator. A recent repair ripped me off and I was scared to go to another mechanic and have that happen again. Sergio and the team were super helpful and honest and the rates were good. After that repair I came back for an oil change and now he is my go-to mechanic. They are amazing and efficient, definitely recommend.Services: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change

  Ryan Douglas
7 years ago
These guys are great. Did an excellent job fixing a spark plug issue on my 06 Mini Cooper. Friendly guys, and tried their best to do the fix the most affordable way. Ended up being a little more than originally quoted, but it was to be expected. Called every day and kept me in the loop or if they had options, they let me decide. Would definitely recommend.

  Rodney Mcmillan
4 years ago
I took my car here two days ago. I have a 2006 Range Rover Supercharged ( full size ). The tech that rode with me was Sam. So this was on Monday and he listened to my clunking noise in my right front wheel-well. He did not charge me anything to ride with me and listen to my problem. We agreed I would come back on Wednesday morning. On Wednesday morning I got there at 8 am, they open at 8:30. Sam showed up at 8:57am and when he asked for my keys, said : so you are going to leave it with me , I said yes, but I would like to wait for it, he immediately became nasty and unprofessional by saying just forget it then , I don t have time for this. I said nothing and walked off and left.People, if a mechanic wants to keep your car for several days , charge $120./ hr but never say how long he plans on keeping it or if he plans on keeping it at all, run. These guys all say I have to look at it, which I understand. But if you agreed on that day you would try to find the problem and then get mad because I want my car back that day, you are trying to run a huge bill on me. Very unprofessional. I sat in the waiting room and there was cat hair all over the seats and floor. Bring seat covers as it will be all on you and in your car. This is how you treat a new customer....sad is all I can say. You have been warned, find yourself a much cleaner place and one with ample space so in case you do have to leave it for a day or two, it s not parked 2 inches from the next car and then when you get it back, they don t know how that huge dent got in your door. Absolutely sucks, I would give it no stars if I could. I wonder how you stay in business.

  Luis Vigniero
2 years ago
Sergio is a good honest mechanic told me exactly what was wrong with my car and had it fixed in a fast efficient manner . He specializes in foreign cars also so bring in your Mercedes bmw etc. When you come in look for SergioHector is another fast mechanic fixed my lights in 5 min no lie lol you have to check this place out

  Peter James
7 years ago
I initially contacted this shop for them to look at my Infiniti G35 for a check engine light regarding the transmission. The transmission had been acting unusually for a few days. They quoted me a price and I made an appointment for the next day. That night, my car would not even go into gear. So, I had it towed to the shop.The shop looked it over. The transmission was fried, which I figured it was. I asked for a quote for the labor and the new transmission, which they gave me. They talked with me and informed me that it might not be cost effective to do the work--based on the cost of the repair, the other problems the car was having, and the value of the car. I appreciated their honesty--this came from the owner.He could have sold me a new transmission, but he is an honest person and was straight with me. His bill for looking over my car was more than fair. It was far less than he quoted me when I called him for an estimate to look it over.

  Jason Rivera
3 weeks ago
Great mechanic, reliable, reasonable price.

  Andres De la Rosa
8 years ago
I have never been so well taken care of not just by a mechanic, but in any business experience in my life. On the drive up to Vegas from San Francisco, my VW Westafalia started making some horrible noises. It turns out that one of the rear axles was completely worn out and needed to be replaced. They were able to order the parts in a very expedient fashion and repair the vehicle at a reasonable price. What really blew me away about the service was how transparent and honest they were about the whole process. The van is old and the nuts holding the axle in place had basically fused into the casing but they were very resourceful and figured out how to drill into the nut heads and loosen them with a set of special tools. I got to see the whole process which was explained to me by Sam, the owner, through every step they took. I felt very helpless and desperate to be stranded in the middle of a place I wasn't familiar with and at the mercy of mechanics I didn't know but I was so well taken care of that I left feeling very grateful and happy that I now have mechanics who I can trust whenever I go to Las Vegas. Sam, the owner, even gave me a ride back to where I needed to be while my van was getting fixed. I was completely caught off guard and shocked by the level of service and care that I received. It's good to know that there are people who put so much care and effort into their job!

  Corinne Hoover
9 years ago
All Imports Auto Service is the a life saver. My VW Jetta started smoking as I was pulling off the freeway. I know nothing about cars and did not have a regular mechanic in Vegas. Called triple A, recommended I take it here because they had only heard good things about them. They were absolutely right. Had to spend a couple hours, but it was completely worth it. They found the problem, fixed it, and made sure everything was working. The people were all super nice and friendly! It has been a couple weeks since my car was fixed and I have not had anymore problems! If I have any problems with my Jetta, I will be taking it to All Imports Auto Service from now on.

  Kelly
3 years ago
Came in one day quoted $1,300paid the money. Followed up the next day was told I need another $1,300?? Sam the Owner has left the businessn during talkingthis short time, without mentioning a word. Now talking to Sergio new owner?? about Sam's estimate. Forty five years in Vegas very dissapointed in how this transaction was handled. Found another place to complete repairs $400 less by the way.

  Tenzin Kalden
6 years ago
I went to Bmw Las Vegas to see what was wrong with my car, they told me I had to pay $3800 to fix a crankshaft position sensor and they charged me $300 for scaning and installing a turn signal. Afterwards I went to All Imports and the gentlemen there fixed the issue within 2 hours for $400! Bmw dealerships are shameless and will charge you way too much. Get your european car worked at here for affordable reliable work.

  Adnan Alshammaa
9 years ago
A few years back when I moved to Las Vegas I took my Audi TT to get my fender repaired after someone back into me (small car). All Imports Auto Service assisted me in the proper channels to make sure I didn't have to buy a new fender, they fixed the one I had, making it more cost efficient. I went last week to get my Mercedes SL500 serviced and it was definitely cheaper than the dealer. This week I plan on taking my wife's BMW X5 to get serviced just because of the price and quality of work. I will continue to take my vehicles there.

  Phoenix Uptain
8 years ago
The guy running this place isn't the friendliest or most talkative but he's definitely more than fair with the prices and the work is solid. I know where I'm bringing my volvo if I ever have any problems with it again.

  Nesha Reed
a year ago
Came for 1 issues about 4 times issues never fixed paid almost 1500 only to have my engine light on which was NEVER on and now Sergio won t work on my car anymore because he can t fix the alternator which is the only reason I went to him he supposed to specializing foreign cars but he DONT he told me to go elsewhere HE TOOK my money and replaced things that did not need replacing I now have a car in worse condition then when I brought it in my engine light is now on and it s non drivable and he won t fix the issue he is fraud I do not recommend not the last he will hear from me SERGIO IS FRAUDULENT and will be reported.

  Shawn Love
2 years ago
Great repair shop! Sergio is very trustworthy and reliable. I take all of my vehicles here.

  elliot roe
10 years ago
We had our BMW 3 series serviced here and couldn't have been happier with how we were treated.Very friendly guys and far cheaper than the quote we got at BWM

  Ravena Parks
3 years ago
I just found this auto service for my Volvo and extremely happy with their service... Highly recommended!! Thank you Sergio for all that you and your staff do for us.

  Delta Nine
11 years ago
I just got home with my recently worked on Jaguar Xk8 these guys are simply amazing.. Its nice how honest & polite these guys are they fixed the car it was done for a extremely cheap price i had to give a tip i wish I could give more because they did such high quality work i plan on getting alot more done to this jag and All Imports Auto Service is were it will be done they in my opinon are the best better than the dealership and way cheaper.. I had a coolant flush thermostat replacement belt area cleaned plastic coolant parts changed to metal screeching problem fixed sounds way better.. Thanks again All Imports Auto Service.

  Robert Thompson
11 years ago
I was not OK with the diagnose Sam gave me. It didn't feel right, like he was telling me he was ablsolutely sure but his voice sounded very unsure. So I went elsewhere for a second opinion and he was wrong. I am sure glad I listened to my gut and went elsewhere.

  Daniel Wynn
9 years ago
All Imports has provided quality service on my BMW at a great price. I would highly recommend them!

  Charles Winston
2 years ago
Rude and very unprofessional didnt put things back together the right way and acted as if they did nothing wrong. asked for more money to fix their mistakes.Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  Carla CRL Lundy
7 months ago
The husband & wife team are very friendly. Thank you.

  Tamir
2 years ago
Not honest damaged my starter and injectors and charged me 500 for a fuse when I knew what was wrong with the car in the beginningServices: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, BatteryServices: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Battery

  Hector Martinez
2 years ago
The best customer service and a good mechanic that knows his foreign cars and cheap prices