Incline Village Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Yeti Siedzinski
3 months ago
I used this shop many times years ago and they were very professional and prices were reasonable.Today I got quoted over $200 for mounting / balancing 4 tires on 4 brand new rims. That's quite a bit more than other shops around. They also offered better price ($150) if I pay cash which seemed somewhat awkward to me. I love to support local businesses but this time I decided to pass.

  Sunshine Pollard
3 months ago
So extremely disappointed with what happened here. Quite possible the worst customer service I have experienced in a long time. We went here (as we have for 8 years as locals) to get new weather tires for our truck. This was fine. We made an appointment, they ordered the tires which came in quickly and they installed. Easy. When we picked up our car we realized on our way home that they had put our old tires in the back of our car and charged us for their disposal. Also, we realized our other car had a slow leak in the front tire due to a nail. So we drove both cars back up their to have them take the old tires (which they did) and while there asked them to patch the tire on our other vehicle. They said NO to this. We had to make an appointment for the patch which was 4 days from then. Let's be clear. It takes 10 minutes at most to patch a tire. PERIOD. We had just spent $1800 with them. They would NOT take 10 minutes to patch a tire???? Again, let me reiterate that we had just spent $1800. Me paying you for a service and you doing it is expected, which they did. I guess some people would call this good service I call it service. Good service is respecting and APPRECIATING your customers (especially your repeat customers). I do not expect same day service for new tires but for a quick patch as we were ALREADY there getting service, but they can not add that on???? That is good service. In no way would this have put them out. We had to take 10 minutes to drive back up there for them to dispose the tires they charged me to do and did not. I guess their time is more valuable than ours. We were in LITERAL SHOCK at being told no to this. Shame on them. Shame on their lack of care, shame on their lack of appreciation for us choosing to do business with them. But make no mistake, us and our 3 cars will not longer be doing service with them. But let me also say that we drove over to the Chevron where they HAPPILY and PROFESSIONALLY patched our tire immediately which took.....7 minutes. THANK YOU CHEVRON!!!!!They might do a good job at changing your tires but if you need help, if you need exceptional service, if you want to be appreciated for being a customer, this is NOT the place.

  Wellington Lee
3 months ago
New set of wheels / tires for a Subaru outback needed at tpms relearn. Done in 5 minutes, with an high level of positive vibes.

  Chris Slowinski
a year ago
I really can't say enough great things about our experiences with Incline Village Tire Department. The manager is amazing. Very friendly and knowledgeable and NO high pressure sales. One of the best buying experiences have ever had.

  Stan Van Vleck
3 years ago
Cate and Dan set up my wife and my suv's when we moved to Tahoe to make sure we had the right tires for winter. They did a great job the tires worked perfectly in bad weather. We literally trusted them with our safety and they did a great job. Their staff and they were professional and polite and all times. I always felt that they were looking out for our interests and safety over their just selling tires. Will always go back!

  Dylan Hallerberg
6 months ago
The best, really fantastic place. Great people, great service. Thank you for taking care of all of my vehicles!

  Robert Gillingham
9 years ago
They are AMAZING!! Support Amazing people and buy tires from them. I went to a wedding in Tahoe. I had a bow-out Saturday morning. There was no place in either Reno or Carson that would be willing to see me over the weekend. I needed at least a tire so I would have a spare for 8 hour drive through remote Nevada. I called Cate and explained my situation. They started looking for tires and found 2 that fit my truck. I was able to get the truck in the shop and they worked on the truck Sunday night. They did all this WHILE THEY WERE CLOSED!!!! Incredible service, Very reasonable prices, knowledgable, and friendly. If I lived anywhere near there I would go to them to buy new tires. Hell, I might make the 8 hour drive back to buy new tires from them.

  Denise Collins
3 years ago
We got a screw in our tire while on vacation and on our way to go hiking. Had the potential to ruin the day, but we found Incline Village Tire Dept and they were absolutely amazing. Honest and fair prices and SUCH kind and friendly people. They even dropped us off at the trailhead and told us to enjoy ourselves while they repaired the tire and came and picked us up. So refreshing to find honest, friendly businesses who truly care about people! If I lived here this would be my tire shop!

  Scott Dunlap
7 years ago
Had a hard-to-get tire problem, and they took really good care of me. They found a pair of tires through amazing diligence, loaned me some tired while they were shipped, and even arranged to get me home. Great prices, amazing service. Highly recommended!

  Y K
4 years ago
A true gem of a business. Dan, Austin, Kate and crew are amazing professionals. They truly showed a customer and community first mindset that s apparent in their attention to detail and concern for their customers. We arrived near their closing time desperate for winter tires. Dan squeezed us in and had our family moving again in no time. Pricing was very fair, their product superb but the most valuable thing was finding a knowledgeable professional willing to go the extra mile to ensure we had everything we needed to be safe and sound on the wintery roads.

  Alejandro Murillo
3 months ago
Great service and I always drive away happy.

  Nathan Isla
5 years ago
Best tire shop in North Lake Tahoe. I had driven up to Tahoe and had tire wear issues. They got me new tires the next day! Incline Village Tire Department are car enthusiasts and are very knowledgeable about tires, cars, rims and of course cold weather! Awesome service! Thanks IVTD!

  Ben Vallis
a year ago
Had a slow leak. Identified and fixed the issue in 10 min. Very cool shop and equipment. Owner super friendly. Highly recommended.

  Gunther Sprecher
7 years ago
Hands down the best service I've ever received at a tire shop. Cate had my new trailer tires mounted in balanced in 30min flat w/o an appointment. I will be bringing him all my business from this point forward.

  Polish Vixen
10 years ago
I was going to drive to Carson City on spare tire, but the prices here in town are just as competitive. They also offered me a ride, which adds extra convenience. It turns out that I had cheap tires to begin with. They wore out quickly, because they were under-inflated. After learning this, I will save more money in the long run.

  Daniel Hovey
3 years ago
Damaged my tire while visiting Incline Village, the team over at Incline Village Tire Department were professional, honest, and fair priced. Would definitely recommend to anyone in the Lake Tahoe area.

  Priscilla Valenzuela
a year ago
I got a screw on my tire during vacation on my Tesla M3. I went in and they were able to fix it in an hour. Great service.

  robert sardelli
4 years ago
Great pricing. Online tire rack prices with great service. They suggested a better tire by Michelin with a rebate to boot. This is the place to go for all your tire needs.

  N Wid
3 years ago
I just bought a set of tires from Incline Tire. I had a very positive experience. They are professional, kind and looking out for what is best for you. I highly recommend Incline Tire.

  Sasuke Uchiha Uzumaki
6 months ago
Great team and great service!! Keep it up guys doing a great job!!

  NK Swig
7 years ago
Knowledgeable and conscientious folks. Forget your "tire deal stores"; these guys have them beat and have you covered. Great service; great value; great follow through -- and, you are buying local.

  Susi Eaton
4 years ago
Although really busy changing out tires, as all places are up here right now, they're service was friendly and efficient.

  Dana Kallhoff
3 years ago
Absolutely love this shop! So helpful, took time to answer all of my questions, friendly and quick service. Highly recommend!

  Scott Patrick
9 years ago
Great service, fast, fair, honest. You cannot ask for much more! Keep up the good work.

  Brian Connor
4 years ago
Great pricing and awesome people!

  Todd Montana
4 years ago
Great friendly service!

  Xander V
3 years ago
Expedient professional and knowledgeable!...

  Ed Summers
2 years ago
Had a tire repair performed

  Kask L
5 years ago
Great service.