Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maxine Jean
3 months ago
Jeff, Cam, Jamal, KJ & Cheryl are so awesome! My experience here today was top notch. Such an informative and personable team at this location. I was blown away by the level of service I received today. They totally went above and beyond my expectations.
Kameron
2 months ago
Jerome was a fantastic help! My needs were met and I couldn t be more pleased with the service at this location. They were professional and very quick! I would 100% recommend.
Ernie Hinojosa
3 months ago
Cheryl and her Team member JK took exceptionally good care of my vehicle. I had an issue that they corrected immediately and professionally. Highly recommend them to handle your vehicles maintenance needs .5-Stars.
Anthony Zuniga
4 months ago
The 2 gentlemen that helped my were extremely friendly and knowledgeable. They were efficient and made me welcomed. I've been in Las Vegas/Henderson for 8 years and they were by far the best auto mechanics I have ever dealt with here. Job well done.
Kristina Lowe
2 months ago
Jermone was great, I came in told him exactly what I needed and get got it done super quick, didn t try to upsell me or add anything else. Very shoot and easy I always come to this place everyone on the staff is always so helpful and being productive.
Anthony Green
3 weeks ago
Came in to get my oil change by Jamal & Sheryl & the service was great, they were quick, communicate well, nice & polite.Highly recommend
Betsy Orman
a month ago
Jamaal Jeffrey and Cameron We re absolutely great I was so impressed by their service and I teach customer service Kind quickly exactly and they even vacuum the inside of my car a plus service, do not hesitate
Lee Gillette
a year ago
Luis and his crew did a bang up job! They are very quick and super efficient! The prices are excellent too!
David Thomson
4 months ago
Re Windmill Pkwy store in Vegas: nice folks but they didn't have the wrench/socket to remove the guard over oil filter - which is Soooo basic, it's a bolt. Said it was stuck so they changed my oil but not filter (took $10 off). I was able to undo the nut myself with a tiny wrench and hammer at home. I heard them talking to each other about bringing their own tools in. And then when another customer needed tire pressure checked they didn't have a tire gauge - I had to loan them mine. Whoever owns this store needs to give their employees the tools to do their job.
Monique Richards
2 months ago
Saw Jamal holding the sign out front with no wait and $22 off and it reminded me I needed an oil change. Pulled in got it taken care of right away. Super easy!
Danny Redding
9 months ago
Drake employees at jiffy lube was very polite and helpful. With a positive attitude. Making my first oil change with this store very professional.
Patrick Davis
2 months ago
Jerome, Cam and Cheryl were great! Quick service and very friendly! I always come here for my oil changes!
Kayla Hillig
5 months ago
I had such a horrible experience with this Jiffy Lube that I will never come back. I took my car to get an oil change here recently, paid $110 and everything seemed fine. The following day, my oil light came on in my car (which it had never been on prior) and I took time off work to bring it into Jiffy Lube to have them diagnose the problem. They told me everything was fine and there were no leaks and reset my light, however, told me that if the light continued to come on to take it to my car's dealership and have them look at it. Sure enough, the light came back on and stayed on, so I took time off work yet again and brought it to the dealership. The dealership was horrified to find out that Jiffy Lube drained all my oil but did not put new oil into my car and that I was driving around for two days with barely any oil. Not only did I have to pay the dealership $200 to finish the job that Jiffy Lube could not do, but it could have done a lot more damage to my car. I hope it was a one-off experience and that no one else has the experience I did, however, this was not okay.
Silverback Reno
a month ago
Jeff and Jamall did a fantastic job. Quality service, friendly, quietly worked while the baby slept in the backseat!
Jerry Rosman
2 weeks ago
Cheryl, Jamall and Jeff were ALL friendly and efficient. They even went above and beyond my oil change and vacuumed the car.
Papa Zuni
a month ago
We received excellent from Cheryl and her staff. She explained everything and made us feel welcomed
Jamie Hoyt
6 months ago
My experience at jiffy lube was absolutely amazing Cheryl Jeffrey Cameron n Gage worked hard in meeting all my needs n they work super great as a team I give them 5 stars n management dept. Needs to acknowledge this store n there entire crew
Dakotah Godare
2 weeks ago
Cheryl and Jamall did a great job helping me with my oil change and other services provided
jocelyn Canas
3 months ago
My experience with Cheryl and KJ was amazing. They really care for their customers and it really shows with their work. They are amazing, i cant stress this enough
Jeanne Goodlett
6 months ago
Amazing customer service and super quick!! Jamie H. was incredibly nice snd very helpful. Cameron and Jamal were quick and professional. Cheryl does a great job at managing this location.Service: Oil changeService: Oil change
Justin Moreash
a month ago
Shout out to Chris and Cheryl. They were quick and super efficient! 10/10 highly recommend!
Elephantman
a month ago
The staff are true professionals and I will definitely revisit Jiffy Lube for my future needs.
Dixie Ogas
2 months ago
The oil change was completed very quickly! I received excellent customer service I really appreciate it! Thank you :)
Chad Sedrick
6 months ago
Great service! I have two other locations closer to my home, but I always come to this one. The service I receive here is always outstanding.Today Jaimie was on duty and she provided some of the best customer service around!Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change
David Echeverria
a month ago
Cam and Cheryl did a great job making sure everything was I tip top shape
Erin DeCapria
a month ago
Cheryl, Josh and Jamall were awesome! They got me in and out for a top off on oil.
Anna Glick
2 weeks ago
Fast service! Jeff, Jamal and Cheryl were incredible! Was in and out in no time!
Fernando Nando Rocha
6 months ago
Jaime Hoyt was the best ever!! She looks out for you like family, gave me suggestions that will save my car. I will keep coming to her, even if I don t live in Vegas
Aimee Summers
8 months ago
I came in there with an issue with my AC, saying that it was blowing hot air. The guy in the front name Gage specifically told me oh we re going to do a recharge and check for leaks. It took two hours and about 30 minutes before they were done when they already knew it didn t work. He came back into the office and said oh let me grab your card now so you can just go once we re done. Then I have to go out 30 minutes later to Be spoken to in not a polite manner by Gage and the three other mechanics, saying that it didn t work, but they weren t going to give me a refund because that would mean they just wasted their time. And also that I told them to do the repair and they did it when I didn t I said my AC was blowing hot air and Gage immediately told me what repair was needed.I just went to another mechanic, and he literally told me what was wrong with the AC within five minutes, there was a visible issue THE PART IS FALLING APART, and it was obvious that the AC did not need a recharge. Gage also told me if I wanted to be told what was wrong. I needed to pay them $150 for them to do a diagnostic. When again, the issue was very visible. This was a complete rip off and scam. He pretended to be nice at the front but his intentions and actions say otherwise DO NOT GO HERE AT ALL !!!!Service: Air conditioning
Jennifer Hyman
9 months ago
I appreciate the techs answering my questions about oil changes. I had zero knowledge about it pretty much, so that was very helpful. I liked how quick they were. It was also a pleasant surprise that they checked my tire pressure (I think) and wiped down my windows, which had dried raindrops. They treated me with respect, even though I was so unknowledgeable. Also, it was awesome that they didn't try to upsell anything! Plus, the agent that rung me up at the cashier applied a coupon without any prompting! I think the techs here genuinely care about their customers. So awesome!!