Big G Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  jasuncion034
2 months ago
George the owner is very helpful. I brought my car from another shop that claimed I needed this and that and george held the car for a few days to check it out and the issues the other shop was claimed. Thanks for your honesty I will definitely come back to you for all work on my car

  Devon Oddone
5 months ago
Honest, knowledgeable. I feel like this place will never rip me off. Small shop with a couple of mechanics working there. George is the owner and is friendly and quirky. I've only had one car repaired, but I love them so far.

  Beth Houlihan
5 months ago
Was referred by a friend that BG doesn't take advantage of customers especially women like myself.Has a beeping red light on the dashboard and took my car there.BIGGEST MISTAKE EVER!It not only took them a whole week with my car at the shop....only to pay $300 and I left the shop with the red light still going and beeping. Bottom line is they scammed me out of that money only to get my car back in worse shape. They also told me and it's on my receipt that I need a new engine. The engine was and is in great shape. They also said I needed my right front axle replaced when all it had was a tiny rip in it but not necessary to replace.So, WARNING: DO NOT TAKE YOUR CAR FOR ANYTHING AT BG Auto on Foster right behind The Skyline bar.Shame on them especially since I'm only getting a social security check monthly.They knew that and I'man older woman so I was their perfect target.I thoroughly believe they should reimburse me my $300 as they never fixed the issue and it was worse than when it came inPLEASE DO NOT GO TO BG Auto!!!!!!

  Jaykob Jackson
2 months ago
These guy's are amazing, they really helped me out getting my truck up to standard.

  Brandy Ray
8 months ago
George and his team are AWESOME! They fixed my Ford Escape Hybrid quick, the price was VERY reasonable, and they were SO nice and helpful. I DEFINITELY recommend Big G Auto!!

  Bobby Bemer
5 months ago
George is amazing will go out of his way to fix your car correctly and try and save you the most money possible. Highly recommend

  shoringirl
a year ago
George is the most down to Earth mechanic you will ever meet! You can trust that he and his team will fix any car troubles at a fair price. He is the most friendly and caring mechanics you will come across. If you're looking for an honest and reliable mechanic, look no further. Big G Auto is the place to go!

  Muge S.
11 months ago
I couldn t be happier. George (owner) has years of experience in this field, with the professional knowledge. He worked on my power steering pump and rack and pinion at the very reasonable rate. While others were giving me wrong information, about my car. Job well done!

  Natalie Rae Spittell (Nona)
a year ago
Big G Auto repair is my family's and my go-to mechanic (for six different vehicles now). He doesn't give up on vehicles if you bring them. He's fair with his labor prices and works very hard to keep parts prices down by keeping good relations with various parts dealers nearby. I have a hunch this is also why he's so fast with normal, general part work.If there's a long wait for the repair, it's not for slack on his or his mechanic's part. (Usually the longest waits are for them to receive a part that they could only get from the manufacturer. Otherwise, it's more to do with the owner not making a decision right away for them to do the work--leading them to start on another vehicle before an answer is given.)Hard working with good humor, I trust each of them to drive me home and pick me up when the vehicle is ready (if they aren't able to complete the work that same day or if it'd take a long time.) Big G is also our choice whenever we bring a used car over to get it checked and evaluated before a purchase.George has always been straightforward with me and has been willing to breakdown the information as needed to inform me of what was wrong and what he was doing to fix it.Best time to bring your vehicle in for a swift return is Monday morning or as early in the week as you can manage. They work Monday through Friday.

  Tawnie Stassi
a year ago
I would NOT recommend this shop if you have a newer car.Took my 2015 Jeep in and they had it for 4 months! Head gasket needed to be changed and they had to send it back in TWICE because THEIR mechanic broke it I would have been a little more patient if they had simply communicated the situation but there was zero communication. My husband called Big G multiple times with no call back return. He had to go down to the shop just to get an update.We understand that there s been a huge delay all around with parts and shops being able to get the parts they need in a reasonable time BUT again.. there was no communication or update on our Jeep.We finally got the car back and the inside was FILTHY. They didn t even bother to at least clean the mats which were covered in dirt and pebbles from the mechanic And now . A low oil pressure light is turning on and off!!! . Our experience was so terrible thateven though we have received a warranty from Big G we will NOT be taking it back there just to have them have it for ANOTHER 4 months We would rather have another mechanic that is professional and communicates.

  paul lewis
a year ago
George Has known me since I was a kid running around his shop when my Father Bruce worked for him. I'm giving him 4 stars because he is an honest mechanic and will always try to save you a buck. However he needs a better system in place to take on calls and schedule appointments I believe he and his employees would be a lot happier with some sort of a receptionist. Until then people know this. George is "Old School" And in no way do I mean this in a disrespectful manner. Just means you'll have to physically drive down there and let him check your vehicle out. He has been in this business along time and can diagnose your vehicles problem in a matter of minutes for the most part. Thanks George!

  David Hall
11 months ago
George Rebuild my engine in my 2012 Grand Cherokee Overland with a Hemi! George is an amazing mechanic and person. He will help anyone in need and his pricing deserves him to get a huge tip. I'm designing you George a new work shirt that is black and silver. I am getting a huge G like yourclogo on your new work shirt. I'm ordering you this tip because I like paying it forward. I would tell Jesus to visit your shop. Lol. But seriously folks he is that amazing. 5 star all day. Ty for being so careful with my Suv. It runs amazing. Brand new everything. I am ordering you 2 shirts. I hope you enjoy my tip as a token of appreciation. Best mechanic around-the-clock. Your staff is awesome as well. I pray that Jesus blessed your business and that you have many people in need that needs an honest mechanic. . I'm very picky and you honestly hands down beat any competition. My vehicle came back better than ever before and it was very nice to see. You should be proud of your business staff and yourself. Kudos my friend, God bless Services: Transmission, Electrical, Auto engine diagnostic, Transmission replacement, Auto exhaust system replacement, Wheel alignment, A/C installation & repair, Vehicle safety inspection, Wiper blade installation, Battery

  Mike Rehac
5 months ago
George and his team went beyond expectations; do yourself a favor and call Big G first.

  Bill Walz
a year ago
Honest, good staff. Brought my car in for second opinion, Big G's gave me the bad news. The work needed was more than even what the first guy showed me. Glad I took it here. He could have just changed the lines I asked him to. But I would have been back with other headaches and an empty pocket. Thanks for being honest.

  Justin Moreno Jackson
2 years ago
I first started going to Big G over a decade ago. I did go to a couple of other mechanics in between. However, after those frustrating experiences, I went back to George and gladly been going there ever since. He even saved us over $5000 by pointing out a warranty coverage and making a phone call where he didn't make a dime (when he could of if he were dishonest). Great job George! Services: Transmission, Air & cabin filter replacement, General repairs & maintenance, Brakes, A/C installation & repair

  Joey Rundle
2 years ago
My mind is blown. I was born and raised in the car business so I cannot tell you how aware I am of how impossible it can be to find an honest shop and mechanic. Have seen every angle of this and George is the kindest, most caring person I've ever dealt with around the car business in any way. The absolute best. Please make sure and see for yourself, they deserve all the business.

  michael able
2 years ago
Big G=George, is a delight to hang with and, for an auto mechanic, honest and straight forward...The mechanical staff has ample experience and easy to be around...Shop price is a little high at 107/HR. but if the needs for my cars are done correctly the first then the $$$ is honestly spent...

  Dennis Gongos
3 years ago
As the owner of a 20 year old truck that's no longer supported by the manufacturer I was looking for an honest repair shop to handle routine maintenance and repair. Big G is the place. Honest service advisor/scheduler, skilled technicians, and very reasonable pricing. My old beast runs like new again! Will be taking in my 03 Mustang next.

  Mary Boyle
a year ago
The owner George is an honest person. You can trust the work, the price and he guarantees it. As a single female it is a pleasure to know that I will be taken care of and not taking advantage of.

  Terrena Phillips
a year ago
Great customer service !! And Mr. G is a very honest and sweet Guy!! If your looking for a Great mechanic and honest prices, check out Big G auto repair!!!

  Lee Laa
10 years ago
Recommended by our neighbor - a service/parts guy at local Ford dealership. He's fixed my car once and my hubby's car twice in three years.Ken (and crew) knows what they're doing and his prices are fair. Just ask how much, open your wallet, hand him the keys and come back when he tells you to pick up your car.It's just that easy.

  L Lockett
3 years ago
Great customer service. Informative and reliable. I have a classic car that I care dearly about! Big G give it back to me better than I have ever seen ! Exceptional work with a comedy show as a treat. Thanks for everything Big G!!!!

  Darrell Knight
4 years ago
I had a problem with my truck water pump. Little did I know there were other things wrong also with the cooling system. The told me how much it would cost me, and how soon it would be done. They did it cheaper then quoted, and fast! Very happy with the service..Thank you George!!

  Raymond Graham
2 years ago
I took my car to three different places including a ford dealer and no one could fix my car. Big G fix and charged me half of what the others where going to charge just to diagnose the problem.

  Stephanie Mackey
6 years ago
If I could, it would be zero stars. This shop DESTROYED my husband's Dodge Magnum. My husband trusted George and about 11K later and it's doing the same thing he took it in for. It seems a Hemi is a bit too complex for them.

  Andrew Eaves
3 years ago
George is old school and runs his business like a family. Excellent work and fair price. Highly recommend.

  Lori Kuebler
3 years ago
Love George, Ken and crew! They know there cars, skematics and his prices are very fair!

  Jennifer R.
6 years ago
George is awesome and did a great job on my 2006 Jaguar S type

  Michael Silverstein
5 years ago
Great place to have your car serviced. Mr. G is old school a d takes care of his customers

  Mary Ashcraft
3 years ago
they actually fixed the brake lights i paid pep boys and Findley Toyota to fix, but they didn't.