Guided Truck and Equipment

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shawn Plumlee
a year ago
We have a 2008 Sport Chassis that pulls our home on wheels. We had just started a two month trek and on the fourth day we had a leak .or should I say gusher .from the high pressure fuel rail. It was on a Sunday so I fixed the leak enough for us to limp back to our RV. On Monday morning I called Guided but didn t receive a call back. I called again around 11:30 ..on the correct number .and immediately received a call back from Kory. Note to self .call the right number! Kory asked if we could get it to them around 1:00 so I once again fixed it so that I could limp it over to them. Kory greeted us as we walked in, by name, and took our vehicle in. Let me tell you folks, the professionalism and honesty we received from this company from start to finish was exceptional. After about two hours being there they diagnosed the problem and we were on our way. We were totally expecting to have to have the fuel rail replaced, but it was merely a bad washer. Not only one bad washer but they also found there were two washers where there was only supposed to have been one. As people just traveling through the area, they could have said it was the fuel rail and milked us for more money than we needed to pay. My wife even asked them if they were sure they added everything right because it didn t cost as much as we thought it would! All in all, if you want exceptional, quality work done with highly professional and respectful people, then don t call anyone other than Guided! I just wish there were more people out there like this company. Thank you Kory, April and Gary .and any other workers that I didn t catch their name. You guys are amazing!!!

  Jon Pearce
11 months ago
I Drove 1300 miles to purchase a semi from Paul, he cut me a deal on it and sent me on my way.. 5 miles away head gasket failed, got it to a shop where it needed a new head, new cam, new turbo.. $20k in parts.. Paul s response I thought it was a diamond seal .

  Matt R.
a year ago
All around 5 star experience! Kory was very helpful and got my truck in and out with a very minimal charge! They did a great job, were very friendly and extremely fair. Kory answered all my questions and was more than happy to help me!

  Sara Wilson
2 years ago
Travelled across the country to have good honest work done on my rig here. Saved me $$ and found my old parts like no other. Great trustworthy place to do repairs.

  Michael Ratledge
2 years ago
My boss bought little birdie here. They shipped her to us and I absolutely love this truck and enjoy driving it. It is everything they said she is.

  Chad Treatman
3 years ago
They're awesome. They'll handle anything diesel or big rig and they're friendly and reasonable.

  Cameron Hart
2 years ago
Best shop to take your equipment in all of Northern Nevada!

  Dave Young
3 years ago
Total rip off charged $250 to put a used steal wheel on my truck.

  Freedom Fighter Trucker
2 years ago
All needs taken care of. Best place to breakdown at.

  jeff martin
4 years ago
They know what they're doing and always friendly

  Rob Pierce
4 years ago
Always get great service here!

  Terry Wilson (TWITCH)
2 years ago
Thx