Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shelley Richards
2 months ago
The staff at Battleborn are top notch!They addressed the issues with my truck promptly and with curtiuos service. I would recommend them for all your automotive repair needs. And if you're looking for a good used vehicle check them out first!!!
Kody
5 months ago
Would give negative stars if possible.DONT EVER GO HERE! they are as crooked as it gets. I don't know how they are even in business. Came in from out of town to fix a starting issue with my car. They had it a week and not only could they not figure out the problem but the staff was very rude and snotty. The basic blonde receptionist actually claimed they were mad because of me calling to ask what was up with my car. Beyond unprofessional they actually had the car off the property and refused to give the car back or say where it was until my mother mentioned we were going to file a police report on them. She made a sarcastic comment but believe it or not a mere 15 minutes later she magically just happened to find a tow truck to give my car back! Funny how that works when 15 mins earlier she couldn't possibly get us the car back until " maybe Monday." Oh and the police immediately knew the shop and knew the owner by name! Apparently they are known crooks! They are lucky that I'm just making a review on here because what I would really like to do wouldn't be very nice!
Michelle Rohbock
3 months ago
I took my suburban here where the replaced spark plugs then the catalytic converter. It took over a month and i had to being back 2 times. I have since had to take my vehicle in 3 times with engine light warnings all steming back to bad repairs from here. Today I found out they put in the completely wrong spark plugs for my vehicle. Don't just don't go here.
Juan Gonzalez
a year ago
My intuition has always been top shelf. I had a 9:00 am. appointment time. When I arrived, I was asked to leave the key and come back later. I'm a very independent person and ask nobody for rides or help of any kind. I was never given advanced notice that I'd be dropping off my truck so I was not prepared. I expected (since I had an appointment time) them to get on it within a timely manner. The vibe I felt made me leave. Any transmission shop that doesn't rebuild transmissions isn't a transmission shop, in my opinion. I don't recommend this shop to anyone. I recommend that anyone in Elko take their vehicle to Salt Lake, Twin or Reno.
Shanna Lynn
a year ago
One of the calipers bolts came out and left us stranded about 40 minutes north of Elko (on our way home to Idaho). I called 4 roadside assistance locations who didn't have anyone available but the last one gave me Humbertos number with Battleborn Transmission and Auto. He was AMAZING! He went and got the part we needed and got to us within like an hour (I think less than an hour). He had us up and running really fast and checked the other wheel to make sure it was okay. He was very nice, professional, and efficient. I don't live in Elko, but if I'm ever there and need assistance, he will be my first call. Exceeded any expectations I may have had. I highly recommend.Services: General repairs & maintenance, Auto brake repair, Auto brake replacement
Joshua Pederson
2 years ago
Made an appointment to have my transmission flushed Monday morning at 9AM. I was told they would have the truck all morning, so I cleared my morning. They had the truck until 3:30, they charged me $125 more for the service than I was quoted, and I was never called for a consultation or even to pick up my truck, I had to call them.I always prefer to try to help the small guys but this will be the only time I use this shop unfortunately.Extra polite and great customer service, but overall totally dissatisfied with my experience.
wade whiddon
a year ago
SCAM! Lost $700. First time using a mechanic and a horrible experience. Please do not waste your money here.Brought 2005 ford ranger in for transmission help and paid $700 for them to diagnose and replace two easy to access internal parts. The problem was not fixed.I looked at the work they did and everything was done poorly. Solenoid brackets not attached property and I could unthread a few of the transmission pan bolts by hand because they were so loose.When I tried to contact Khia in reception about the problem, she said the owner would contact me. After dozens of calls and five weeks of waiting while away working on firefighting assignments, the owner had still not called after promising he would call weeks ago. I finally went in to ask for a return and he did not let me talk, threatened to call the cops, and walked out of the room. He told me I was trespassing on his property. All this because I wanted to finally have a talk with him face to face. He said I lied about their incorrect work.Couldn't have been worse service. The owner is a full-time scammer. Please, DO NOT support this person by going to him. There are plenty of other honest mechanics in Elko.Service: Transmission repair
Jessie Myers
a year ago
DO NOT RECOMMEND! Took our vehicle in for one thing, got charged triple what I was quoted and left with a bunch of new problems that didn't exist before. Had the truck for way longer than they said they would and never called to tell us what was going on. Unprofessional and uneducated staff from the girl on the phone to the actual "mechanic"
Hugo D
2 years ago
I'm a traveller and my car's transfer case exploded in the middle of the night. Battleborn was able to diagnose and fix the problem within a few hours the next day, at a reasonable price. The staff is pleasant and super friendly. Highly highly recommend this place if you have transmission issues!
Armando Fuentes
a year ago
I took my car in multiple times. And they replace the part. then a few days later my dashboard lights popped up. I took it in twice after AND THEY STILL DIDNT FIX THE PROBLEM. I would always have to call and never get a call back. I am very disappointed after going to them several times and spending alot of money. Thinking they knew what the problem was. The money wasn't the problem. THE PROBLEM IS THEY DIDNT FIND THE ACTUAL PROBLEM WITH MY CAR . VERY UNPROFESSIONAL. I will not recommend
Kendra Johnson
a year ago
I broke down outside of Battle Mountain and these guys came and got me very quickly. They have very friendly people and excellent customer service, and even helped me out with other things wrong with my car. Excellent pricing, service, and help. Thank you!!!Services: Transmission, General repairs & maintenance, Auto engine diagnostic, Engine repairServices: Transmission, General repairs & maintenance, Auto engine diagnostic, Engine repair
Randall Castillo
2 years ago
Extremely helpful and courteous staff. Got my Subaru fixed within the same day I took it in while I was traveling through. Excellent shop to stop at if you're in Elko Nevada.
Brooke Corning
2 years ago
Battleborn Transmission saved the day! We were on the road, day 2 of a 3 week trip, and had truck problems. Not only did they get us in right away, they figured out the problem and got us the parts we needed. They were honest, reliable, and friendly! I definitely recommend Battleborn Transmission.
James Andrews
2 years ago
We broke down in Elko and they fit us into their busy schedule right before they went on vacation. Super nice people. We were so thankful for them working extra hard to get us back on the road for our roadtrip.Services: Transmission, Engine repairServices: Transmission, Engine repair
Stephen Mackelprang
2 years ago
Only thing i got was a bill. Nothing was fixed on my vehicle and they wanted to keep billing me to continue to avoid the main problem and fix inconsequential things they could easily bill for and have me as a forever customer to rip off. Brilliant business plan if you are dishonest like this guy
Charles Carmichael
a year ago
Beto and his crew are great. Their going to be my goto spot in Elko. Fair and honest. Can't ask for anything more.
Curtis Hartlerode
a year ago
Engine light came on. my reader said it was the 02 sensor took it in .They said it needed a new engine thought that was weird took it somewhere else it was the 02 sensor what a scam saved $9000.00Service: Engine repairService: Engine repair
Kevin Hull
3 years ago
The folks there identified the problems with my truck and did a good job getting it running well. 2 weeks later it is working well. They seemed honest and informed.
Ruby Mountain Motors
a month ago
Very professional and excellent communication with the customer.
Dacia Richardson
2 years ago
Had our AC go out in our vehicle right before vacation road trip, they got us in and got it fixed quickly. They were very professional and I will use them again in the future for my vehiclesService: Air conditioningService: Air conditioning
Ernest Lopez
2 years ago
Vehicle was not road tested, dies at stop signs, starves for gas when stepping on gas petal, will not idle properly. Paid high dollar fee, not what I expected,
Cory Robertson
a year ago
I have used Battle Born for a multiple different one asks and they are always Awesome to work with!Services: Transmission, Auto engine tuning, Engine repair, Oil changeServices: Transmission, Auto engine tuning, Engine repair, Oil change
Trevina Camden
2 years ago
Took good care of my car and I will definitely use them in the future!!!
maggie canas
2 years ago
I called for an estimate they still have not gof back to me
Kim Kortz
2 years ago
Really excellent...took care if me and followed up, too.
Miles Loughmiller
a year ago
Got me in and out quickly when I was in a tight spot thanks
Thomas Walter
2 years ago
Quality work and they get the job done when promised
Vicky Ferguson
2 years ago
Excellent service