The Tow Truck Company

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alexandra Las Vegas Realtor Nevada Realty Experts
2 weeks ago
Joe was very polite and helpful over the phone. He went above and beyond to make sure that in a high stress situation, everyone stayed calm and safe and was very supportive. I would highly recommend his company, especially if you decide to take your Tesla to the Death Valley. Keep Joe's number handy!

  Esther Funez
a month ago
My experience with The Tow Yard Company was a tow-tally delightful adventure. Mr. Jones not only rescued my stranded vehicle but also doubled as a therapist on wheels, turning the usual towing woes into a surprisingly therapeutic joyride. Kudos for making a tow truck feel like a mobile therapy!

  Paul Kavanaugh
3 weeks ago
We broke down 60 miles from Amargosa. Within one hour the helpful driver Daryl diagnosed a bad alternator. Four hours later we were on our way again. Thanks again!

  Justin Estocado
6 days ago
Got me out of the sand by the dunes. Got there exactly when he said he would. Excellent guy with excellent service and helpfulness. Highly recommend if you ever get stuck out in armagosa

  Jude Sobo
8 months ago
Like a Doctor that has good bedside manner Joe has amazing roadside manner! When I was stuck in the sand at Death Valley NP, he helped me deal with frustrating back and fourth interactions with AAA while putting my mind at ease with the whole situation. Catie was also very professional and a joy to talk to on the way to the car. She wrenched out my rental car and we later found out my AAA did not cover wrench outs. I had no clue. Joe covered the cost and told me to have a good trip. If you are stuck in Death Valley NP. Dont call AAA just call them directly. Amazing company!Service: Car towing

  Gary Heidman
5 months ago
In 2015 I crashed my car in the desert. This company "The Tow Truck Company" "Indian Springs Towing" 1990 E farm Road, picked the car up.When I finally came to recover my car, someone had already taken multiple parts off my car.Parts don't unbolt themselves in an accident. Someone stole my parts at this tow yard in 2015.

  Awilda R
a year ago
Truly amazing service! Joe was incredible. We were stuck in the mud and Joe helped us by talking on the phone and pulling the car out when he arrived. He was very kind and extremely quick in helping us. Highly recommend this company, they were incredibly reliable and helped us stay calm. Use them if you can!!!Service: Car towingService: Car towing

  Adam Schultheis
8 months ago
AMAZING tow service. Joe arrived within 20 minutes of me talking to him. Another tow service that I paid over $1100 never showed up, so your company took the job for $350. Thank you. You towed me out of sand and it was pretty scary. BTW: thank you for the water as well. You are AWESOME!!!Service: Car towingService: Car towing

  Thomas Bialorucki
8 months ago
Joe was our hero of the day. He was able to pick my wife and I up after having our alternator belt turn into powder. Not only did he drive us to autozone he also helped put a new belt on! Above and beyond is what this company should be called. Then after everything he called to check and make sure everything was well! 10/10

  Ann Paulino
10 months ago
Joe picked us up right outside of Pahrump. There were 4 of us; myself, a cousin and two aunts in their 80's. Our Hertz rental vehicle had run out of charge and we had been trying to get roadside assistance. Fortunately, the sheriff's office connected us to Joe and his Tow Truck Company to haul us back to Las Vegas. He was so kind and nice and took the four of us and our car back to Hertz (who was absolutely no help). Along the way he gave us great advice and noted landmarks as we were visiting for the first time in this part of Nevada. He was our super hero and guardian angel of the desert. If you are ever in need of a tow, this company is the one to call.Service: Car towing

  kristine osgood
9 months ago
my boyfriend and i had passed the alien center and one of his tires, which was replaced brand new, less than a year ago, blew out on I95. i'm really a crybaby panic person and i was kind of scared. triple A said that all their primary drivers were already out on calls, but they would try to get a back up driver. we were so thankful for joe. he got there sooner than expected, so we were only waiting for about an hour and a half. we also had our 2 dogs with us. joe has an excellent sense of humor and kept us laughing the whole way back to where we could get the right tire.Service: Car towing

  aaron frater
9 months ago
Catie rescued us after breaking down in Death Valley NP and was incredibly nice and accommodating. It was the best experience and the most fun we have ever had being towed. She went above and beyond to get us to our destination when the road we were supposed to take was flooded by a river. Catie made a bad situation a fun adventure I ll never forget.

  Rachel Zisman
3 months ago
Darryl arrived ahead of the estimated arrival time, was incredibly friendly and knowledgeable, and got me back on the road quickly!

  QueenBee Quintero
a year ago
My elderly father-in-law ran into engine trouble somewhere out in BFE Nevada. This could've been a catastrophe with him out there alone, hundreds of miles from home, and unable to troubleshoot the situation properly by himself...then enters Joe from The Tow Truck Company. THANK GOD he was the person who came to the rescue because not only did Joe tow the car to the shop and diagnose the issue, he kept in regular communication going with the family so we knew the status of the car (and Dad) at all times! I mean some real above-and-beyond stuff he did there. Then, a week later Joe helped get the vehicle loaded on a trailer in order to get the vehicle transported back home so our mechanic can replace the engine. He didn't have to do that. He could've just turned the car over and said "have a nice life" but no, Joe saw to it that Dad was taken care of. He even wanted an update to make sure Dad got home ok!Even though it might not seem like it sometimes, there are some really great people left out there in the world today, and Joe is a shining example of the best of the best: honest, kind, and an all around good guy. Please don't hesitate to give The Tow Truck Company a call if ever you find yourself in trouble and need their services. You will NOT be disappointed!Service: Car towing

  Elana Levine
a year ago
I was driving on I95 headed toward Las Vegas, the sun set and it was dark when I had a blow out, I was scared to death. I tried using State Farm s roadside assistance which is useless, while on the phone with my husband, I started panicking, he was trying to get me to share my location with him and I was having a meltdown so I called 911. The dispatcher said she would send highway patrol but in the meantime I should call this number. I called the number she gave me and by now I was almost in a full blown panic attack when .JOE . answered the phone and started asking me questions and before you know it, I was calming down. When I told Joe my name I asked him what his name was and when he said Joe, I told him I was from Chicago and there were a lot of Joe s there. So now the conversation went to Beef sandwhiche s, Hot Dogs, and Pizza. This kind man literally talked me out of a full blown panic attack while driving to my location, the next thing I know was that Joe was behind me in his car. Joe is an angel, he changed my tire and called me 4 times to make sure I made it to Las Vegas. By far what was a very scary situation turned out to be a great story to tell. Thanks for the great memory Joe and for talking me out of a panic attack! ElanaService: Tire change

  Paige Maren Franks
a year ago
I took my motorcycle out for an adventure through Death Valley and, sure enough, something went wrong with the transmission. Thankfully, Joe was able to get to me quickly and helped get me back on track. Highly recommended going through these guys whenever you find yourself stranded in the desert!Service: Motorcycle towingService: Motorcycle towing

  Jane Whitaker
a year ago
We had a dead battery in Armagosa, and Joe pulled up and asked if we needed help. He jumped our battery and gave good traveling advice for on down the road. Joe is the nicest guy. We highly recommend his service.Service: Battery serviceService: Battery service

  Greg Metal Man Gilbert
8 months ago
Darryl really took care of me. He was there very quickly, was very kind and took good care of my truck. Appreciate you guys highly recommended.

  frankie lee
2 years ago
They contract with AAA, you just have specify and whine to AAA because they're actually based in Las Vegas. Towed me 200 miles from Goldfield to LV on a sparkling new Peterbilt! Such nice people on dispatch and the driver was AWESOME! Thank you so much!!!

  Amber Carney
2 years ago
So on my way from reno nv to dewey az my car decided to just stop working in the middle of the road after pushing car off the road i started to call for help called these guys and he wasnt near me but went so far and beyond to make sure my daughter and i were safe he call the police to come get us to safety then came got my key and went and got my car unfortunately it wasnt good news at all but he worked with me every step and helped me decide the best way to go about the issue and was so nice. I cant thank you enough for doing all you did for my daughter and i im so greatful thank you so much. Everyone call them reno area to las vegas area they will help and give you the best serviceServices: Special vehicle towing, Car towing

  Shanna Gutierrez Garvey
a year ago
They were awesome I was panicking and stuck with shredded belt on I 95 north didn't have a prayer n the heat with two dogs n a Honda accord ... N they were very quick n kind and even more helpful than they had to be.. they got me off the side of Rd.. n even went the extra mile n helped get me back on the road... Thank u "Joe n Richard for all they did... They made it possible for me to go home to Oregon... They are very appreciated....

  Lisa Dias
2 years ago
All I have to say is AH-MAZING service. I forgot to get his name, but, super friendly, funny and patient as far as putting up with my whinning!! We were in the middle of nowhere, pitch black with a flat and he was literally a God send!! I'd recommend this compay and his service ANYTIME!! Thank for rescuing us in the freezing cold!!!Service: Tire changeService: Tire change

  Ashley Glenn-Holley
a year ago
The service was impeccable he was extremely professional and even helped me out because my car had gotten stolen from me the prices were also fair for being a tow truck company in the middle of nowhere I will definitely use this service in the future if I need it!!!

  Blake Otto
a year ago
If your ever getting a tow with AAA make sure you request this company, don t let AAA pick some other company. These guys should be the ones AAA calls first I don t get why it s not that way.Service: Car towingService: Car towing

  Danthony Mitchell
a year ago
Joe your an inspiration brother one love preciate you for coming to get me when all hope was lost you got a brother forever (Danthony)Services: Fuel delivery, BatteryServices: Fuel delivery, Battery

  Mckay Jolley
9 months ago
This is a great company. He helped out one of my truck drivers who got locked out of his truck.

  tom jones
a year ago
Great service and very knowledgeable on how to tie down a motorcycle. Was very quick to reach my locationService: Motorcycle towingService: Motorcycle towing

  Autumn Will
a year ago
Great customer service! Very well priced and so helpful.Service: Car towingService: Car towing

  Dale Bartashnick
2 years ago
Awesome guys helped me out of the hole I put my rig in thanks again guysService: Special vehicle towingService: Special vehicle towing

  Courtney Wright
2 years ago
Reliable, professional and good hearted people.They know their stuff!