The Trusted Toolbox Mobile RV Repair and Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stan Cromlish
11 months ago
Checked in at Kearney RV Park & Campground knowing that I needed a new water pump after my shower was cut short when the water pump quit. Called Scott on Sunday afternoon and he returned my call promptly Monday morning. Sent him pictures of how tightly tucked the water pump was in the wet bay. He said he could do it and when he arrived, he was professional and listened to my concerns about putting it back in the same spot. Made the decision to move it to an adjacent bay which will allow for ease of access and allow me to replace it the next time. Scott was great and I highly recommend him.

  Dan Strothkamp
11 months ago
I have to Thank Scott for his services , Scott is an awesome guy and great repair man , reasonable prices and very through, I'm so grateful that I found Scott's business and iam so glad I called him for my repairs . Answered the phone on the first ring , worked me into his schedule to make my life easier, showed up when he said he would be here . Took care of everything in a timely manner . Explained everything to me. His business and services are number 1 in my book . Never had a service call or anything like this before , the way services and people should be treated . His final billing was hand down awesome , couldn't ask for anything more with a business owner . Thank you again Scott for all you do , I will tell everyone about your services and business . I wish I could give you 10 stars , you deserve it . Everyone look at his reviews there awesome . Scott , thanks again and be safe in everything you do, this world needs more people like you in it . Thank youService: Electrical

  K-Dub 14
a year ago
We took our RV, which we live in full time, to a dealer in Lincoln (Bish's) for some warranty work. We had an appointment, but they left it sitting out in freezing conditions for a day and a half. As a result we ended up with cracked pipes and fixtures. The dealer ship refused to accept any responsibility, so we called Scott. He came out promptly and diagnosed the problems. Dealership said it would take 6 to 12 weeks to do the repairs. Scott ordered parts and had all repairs completed in 5 days, that is counting Thanksgiving and the weekend.Scott was extreamly helpful, answering any and all questions we had. He explained what the problems were and offered suggestions on how to prevent them happening again and also offered suggestions on other things that weren't broke. Scott seems to genuinely care about his customers. He gave us regular updates on his progress. He is fair, and I would trust him with any repairs I need done.Thank you for taking such great care of us!

  Kay Darnell
6 months ago
Called Scott was at site within 2 hours got our problem fixed .Great prices and friendly service. Would definitely recommend. Scott got us down the road and traveling again. Thanks Scott.

  Valerie Halm
a year ago
We had water pool up in our underbelly of our 5th wheel. We called Scott from Trusted Toolbox and he did a on site visit. We are so glad he did! Scott diagnosed our problem right away. He showed us that we had a problem with our shower and all the water was leaking out of the drain pipe and pooling in the underbelly. Scott scheduled an on site repair with us to replace the flooring in the shower to stop the water leakage. Scott is very knowledgeable and patience with all our questions. He took the time to educate us on upkeep with our 5th wheel since we are newer owners. Thank you Scott!

  Annie Elmore
9 months ago
Our door was locked, my husband outside and me inside and it's raining couldn't open door. Called The Trusted Toolbox Mobile RV Repair and he came right out. Took out the broken lock and replaced the door mechanism. He did this quickly and was very knowledgeable. He is a very pleasant man. Would recommend this business

  steve condon
a year ago
I have been talking to Scott since our hail storm in York this June. He helped me with my insurance problems of getting the proper A/C units for my fifth wheel and that battle was ridiculous.Today he showed up,on time and was ready to tackle my A/C replacement. Totally qualified totally professional and certainly capable. He not only had to change out one A/C but had to fix my mess and did it without a lot of harassment about my inadequate knowledge. He fixed almost everything I had on my list. If it wouldn t have been for rain in sure my other problems would be resolved right then. He will be back because I am trusting his work and professionalism. Thanks Scott and everything you have done for me is very much appreciated.Steve Condon

  Colleen Hoyt
2 years ago
Scott came out to our fifth wheel and changed the check valve on our hot water heater. He was prompt, kept us updated about his arrival time and Did a great job. Friendly and professional!!

  Phil
7 months ago
Scott came by to check out some electrical issues we were having and we're preparing to replace an inverter but he found a loose terminal on our generator and all is good now. Thanks Scott.

  D & V Johns (Gypsy Wind)
2 years ago
We absolutely recommend Trusted Toolbox for RV repairs. Scott was wonderful. We called him on a Friday because one side of the large living room slide on our fifth wheel was stuck open. He was headed out of town that afternoon and went out of his way to stop at our RV park to see what he could do. He identified the problem in minutes, fixed it and gave us a lot of advice to keep it from happening again. Thanks, Scott. We very much appreciate it.

  Latitude Cafe Roasting Co.
2 years ago
Scott was an absolute pleasure to work with! We're driving from Wisconsin to California and 2 days in, our transfer switch from our generator broke (we didn't know that until Scott came to save the day). We called him while on the road and was very responsive and gave us his address to stop by. In two hours of time, he diagnosed the problem, found the part that was needed and completed the labor! We now have working power and air conditioner in house to continue our 1200 miles to California. I wish we had reliable, professional, good quality mechanics like him back in Wisconsin! Highly recommended!Services: Electrical, Air conditioning

  Greg Watrobka
a year ago
. We had an issue with a slide out on our 2016 Jayco SENECA in Kearney NE. We were on day two of a two month long trip out West. Not a good start. Found Scott Windfield of Trusted Toolbox Mobile RV Repairs as a local repair, from a internet search. Even though he recently had surgery and could not come out he spoke with me for over an hour plus, to try to trouble shoot and come up with a solution. Scott talked me thru several check points to determine that the problem was caused by old house batteries causing the slide motor controller to shut down. A controller reset and new batteries and we are up and running again. Can t say enough about Scott, his knowledge of the system and logical trouble shooting methods. Don t hesitate to use Scott s services.

  Elizabeth Schaecher
a year ago
This guy was amazing. We had a little incident going over the donner pass with chains on the rv. Long story short chains broke tore up the wheel wells and incidently the converter, so we were without any of the luxuries of the rv. Called the trusted toolbox late Friday morning and had us in the shop Friday afternoon. We didn't get there until 4, but he still took the rv anyway. Worked on it all night, replacing, welding, basically fabricating a new setup, and we were on the road again by 11 am Saturday morning. He knows all the ins and outs of RV repair and up keep. Even gave us a few pointers. Huge thank you for his diligent efforts.

  debbie symington
a year ago
We had a slide-out issue on our RV and it would not retract for travel.Many calls to RV dealers and the manufacturer yielded no results.One referral call to Scott at The Trusted Toolbox was all it took. He was too far away for a mobile on site visit-but he patiently walked us through the steps we needed to do to get the slide out back in and secured for travel.We would highly recommend him!!!! Service: Body & Trim

  Alison Mermel Finkel
2 years ago
We arrived at our campsite this afternoon to find our propane alarm beeping and a trailer smelling strongly of gas. We were afraid of a leak and also didn t love the idea of being without gas on a cool evening.Scott answered my call despite it being after 6 pm and immediately came to the campsite. He was friendly and professional. He immediately began investigating possible sources of the issue. In the end it was a minor problem - a bike bumped against a burner knob in transit - and there was no leak at all. He completed a series of checks and was very reassuring about all of it.If we lived nearby, I would absolutely make this company my go-to RV maintenance company! I am so appreciative of his help.

  Debra Griebel
2 years ago
I called Scott at 7:30 this morning. I needed my air conditioner in my camper fixed. He worked me into his busy schedule this afternoon. He was so good to work me in. I live in my camper in the summer and with the temperatures reaching into the 90's this week, there was no way I could have slept in that room. Thank you Scott. I want you to come back this fall and get my furnace working.Services: Electrical, Air conditioning

  Kaitlyn Skibinski
a year ago
He drove over 50 miles one way to come fix our furnace in the camper. He was very knowledgeable about the RV and gave us some tips for the future. Would definitely recommend!!

  Rebecca Crandell
3 years ago
Scott was very helpful, knowledgeable and respectful to us as this was a first for us. He repaired more than he thought he would be able to and was very reasonable . He took the time to explain how things worked that I had no idea about. I will recommend him and go to him again.

  Bill Schara
3 years ago
Scott Winfield was professional, quick, and on time. He came out to Henderson, fixed our problem and made sure we could get on the road without any more problems. Thanks scott, we will always look for you when in the area. Highly recommend to anyone looking for an RV tech.

  Sue McIntosh
3 years ago
We were stranded in NE with a slide that was partially out on a Sunday. We called Scott at The Trusted Toolbox Mobile RV repair and he came right out. He had us ready to go within a very short time. His professionalism and kindness to stranded RVers (stranded with our 8yr old grandson too) is very much appreciated. If I could give more stars I would!

  Chris
a year ago
Charged $275 to show up clean battery and blame person I got rv for my slide not working. Did not test fuses tried to tell me electrical board was burnt without testing. Would never recommend anyone to use. Found problem myself and replaced breakerService: ElectricalService: Electrical

  Chelsea Perez
4 years ago
Great service, very knowledgeable when my air conditioner wasn't working. He drove out to our campsite the next day, tested the air conditioner and found it needed replaced. He replaced it quickly on sight for a good price. Definitely would call again!

  catherine lewis
a year ago
Fast friendly service very nice. And was so knowledgeable told me tips that I didn t even know my heat went out in our RV and he was very fast to get here the very next morning and get everything hooked up very friendly service. I will use them over and over again.Service: ElectricalService: Electrical

  Kelsi H
4 years ago
He was super knowledgeable and was there on time. He was able to fix the problem quickly and was very professional when it came to talking with our warranty provider. He even have us good advice for our RV. I ll definitely call him again if we have anymore problems.

  Susan Johnson
9 months ago
We had a slide stuck out trying to get home & Scott came out got us on the road. Very knowledgeable and friendly highly recommendService: ElectricalService: Electrical

  jodi trosper
3 years ago
Went above and beyond what he needed to do to repair our malfunctioning refrigerator and hot water heater. Very friendly and quick work. Will definitely be using and recommending this business.

  Marie Pierce
3 years ago
Scott returned my phone call promptly, arrived at my mom's when he said he was diagnosed the problem with our refrigerator then fixed it. Would recommend there services to anyone in need of RV repair

  Mark Francis
9 months ago
Scott went above and beyond. A great resource. Very knowledgeable.

  Justin Kelly
2 years ago
Scott always does a great job. He is my go to if I have any problems.

  Steven Falcone
a year ago
Prompt response to voice mail. At my location in time promised. Highly recommend.