O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Hurst
5 days ago
Outstanding service by Joseph. Very pleasant to work with and very knowledgeable of products and services provided by this store. Great attitude!

  Hilary Stowell
5 months ago
Trey was amazing! I came in to get brake lights and he had great customer service and was truly genuine. He even put the brake lights in for me which I know wasn t his job, but he was very helpful and I will continue to return to buy my car accessories and parts due to the friendly service.

  Carl Prawl
5 months ago
The staff helped me take a Fan of a water pump awesome job they did for me. I appreciate it. Thank you very much

  Wendy Callahan
11 months ago
We have always received excellent customer service and found what we needed here over the years. About a week ago, my truck battery died unexpectedly. Of course, panic set in, and once I got my truck jump-started, I felt awful going to the store a half hour before closing time to get a replacement. But they got it done without a fuss. Thank you for that!

  Parker Grundy
a year ago
Was in and out in reasonable time.. replaced a brake light bulb. Employee helped me find the right one, grabbed it from storage. Cost 8$ for 2bulbs..bet I could get it cheaper online. Replaced bulb soon after a good Samaritan told me my light was out while delivering for Amazon. I'd hate to get pulled over and waste Xtra time.

  jared lewis
a year ago
Store closes at 8pm on Tuesday night according to Google. The associate watched me walk to the door from his car at 7:24pm and speedily drove away once I tried the door and it was locked, he was driving a silver celica.

  Paul Stapleton
5 years ago
Went to purchase spark plug for my kohler engine and John said they didn't sell lawn mower parts and wouldn't attempt to look it up. I had locate the part number on my own wouldn't have purchased them there except I didn't have time to go elsewhere. I won't be going to that store again any time soon.

  Adam Vraspir
7 years ago
They never seem to know much about cars. Whenever they recommend I replace something, it has never fixed the problem. And I can never return any of the items even with my receipt including just a battery. Autozone's customer service, knowledge, and store policies are all well above O'Rielly's. After this last time of them screwing me out of $150 dollars, I will never go to this store again.

  Jan Hall Synacek
4 years ago
I always get what part I need. With friendly sales people. There a new guy Jerry who does repairs on the side. I wish I had his number I sure could use his help. Old faithful still needs alot of parts replace.

  todd anderson
a year ago
O'Reilly's on Broadway. Super helpful employees. They all deserve a raise if you ask me.

  Mark Vacek
3 years ago
Took my car to have the battery and alternator checked out. They said the battery tested bad and the alternator tested good. I purchased a new battery, the next day my car died. I walked to jeff Henry motors They brought a jump box jump started my car as soon as they took off the box, my car died. Took the battery back to O'Reilly's They tested and said the battery was bad. They gave me a replacement battery. I thought the alternator was bad so I replaced it the next day and had it tested by a reputable mechanic. He said everything tested good. ( be careful who runs a test on your vehicle at O'Reilly AUTO parts)

  Tom Kugler
6 years ago
Excellent customer service, knowledgeable staff. Typical high price for auto parts store. Prices are cheaper elsewhere online, but if you need the part now, its a good place to check first.

  Kelley Houfek
5 years ago
Gave a good review a few months ago. Went there yesterday & was insulted & disappointed by customer service representative. He stated his negative opinion about my vehicle, didn't want to take the time to walk through the store & help me pick out what I needed.

  Mr. & Mrs. Miljanic
5 years ago
We ve been loyal customers of the Plattsmouth O Reilly s for four years but that has all come to an end. We recently went in to look at something and had the clerk help us but didn t end up purchasing. The next day we have the cops pounding on the door saying that the clerk at O Reilly s filed a police report accusing us of stealing the $12 item. The officer stated that no one saw us walk out with an item and there are no cameras to even be reviewed, but they had to follow up (because some punk clerk probably misplaced an item when he was doing inventory.) This is probably the worst and most embarrassing thing that has happened since we moved to this town. We plan on telling everyone we know what an unpleasant and unprofessional company they are to do business with. They are nothing but rude slanderers who would attempt to assasinate a persons character without a second thought.

  stephanie dasher
5 months ago
Didn't even have the part I needed!

  Matt Thacker
5 years ago
The people at this place dont know anything about automotive only how to push a button.they would do better working in fast food.they tell you one thing on the phone and different when you get to the store.do not recommend this store for any of your auto needs

  Shawn
5 years ago
I visited this store and the guy working at the counter was to busy having a conversation with a lady friend about her dog and boyfriend to help out customers. I stood there for approximately 5 minutes before leaving the store without getting any help. I will not be visiting this store again. I will either go to Napa if they are open or drive the extra 15 minutes to go to Bellevue.

  Jay R
4 years ago
Good for most replacement parts purchase. My vehicle's parts are usually not in stock here but I can get them in a day.

  Michael O'Bryan
5 years ago
Very good service. Installed my wiper blades for me. Also I received a military discount. Recommend their shop highly.

  Nancy Kusek
2 years ago
Very helpful store that had everything we needed. They also take extra batteries - for the win.

  Heather Matt
6 months ago
Great service Thanks!

  Mickey Brown
2 years ago
Knowledgeable friendly staff.. I haven't had to return anything yet.

  Kelly Kindelin
3 years ago
This location has very friendly staff, always willing to assist, clean store.

  Dan Chester
6 years ago
The folks here are great! They put a new battery in our car for my wife while I was out of town.

  michael chaloupka
5 years ago
Had 5 dollar off coupon but found out if you buy a part that is on sale you can't use coupon. Doesn't say that on coupon but store manager Tanya did give me the 5 dollars off

  Larry Blackwell
2 years ago
These guys were very helpful and knowledgeable in finding the parts that I needed

  Chad Deshane
6 years ago
Great service from Dylan and team, always a great hand at finding the jeep replacement parts!

  John Holthus
2 years ago
This place is always great. Knowledgeable staff, always have what your looking for.

  RaeJ Furmanski
4 years ago
Got new wipers they even put them on for you. Pricing isn't bad

  Bert Simoens
2 years ago
The help was fantastic, but the conversation was not appropriate or necessary.