Smith Auto, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jonathan Vasquez
2 months ago
They had a great price on the transfer case I needed and after a quick phone call they were able to get things set up for me. It was delivered to Tulsa, Oklahoma in just a couple days. They kept in contact the whole time, making sure I had access to the tracking information and the transfer case was packaged carefully. I was able to install the same weekend and it functions properly! The whole process was worry-free. Nice people, would recommend this shop to a friend!

  Mike Sisson
2 months ago
Definitely would purchase auto parts from Smith Auto again. Service and follow up were excellent! Rare to find this level of customer service these days.

  Kent Williams
7 months ago
Awesome team to work with. Terry and Steve are both extremely knowledgeable and professional. They genuinely care about your needs and pay extra attention to every detail. Ordered a transmission, was expecting it to be delivered in 3-5 days as we are 400 miles apart. To my surprise I got it next day! Excellent service! Would give 10 stars if I could!Service: Transmission

  George Roberts
a year ago
Got my money's worth. They loaded me up and all around great place!!! Pleasantly surprised with the front clip I purchased.

  Beth Dooley
6 months ago
We had a great time at your buisness,it was fun just to look around,never know what you might find.we got an awesome deal on 2 sets of tires a window and a few other things.the lady at the desk was so nice.great time.

  Joe Gloria
6 months ago
Gotta travel.....but it's worth it.... very excellent people thumbs up 100 percent... on greeting people.... if you need parts for vehicles...go there.... small town didn't have a chance to stop at the local restaurant ....but I imagine the it's good home cooked food.... love small town cooked...it's the best....

  Les White
6 months ago
Terry is always great to work with! We get many parts from here! If the part is no good they call and tell you before

  aaron rule
a year ago
Bought my first car from them in the 90's (68GTO) I've been doing business with them since. I still have the GTO!

  Neal Kirkman
11 months ago
Zero communication with the customer. Sad face. Hood was indicated to have half hour of cleanup. After making it clear it was a 2 hour drive to pick it up and giving them my number I arrived to find this. See pics. Yes they discounted it, but after investing half a day to secure it I was already heavily invested and will loose no matter which route I take. Funny they have a sign respecting referrals on the wall. 10/10 don't recommend.

  Richard Tate
9 months ago
Very, very expensive shipping fees! I order parts daily for my business (for the past 20 years from just about every yard in the USA) and this yard has the most expensive shipping fees out of anyone in the USA. $60 to ship a small part when it should be $15-$20 tops. Pretty ridiculous! And they won t let you provide a shipping label either. After complaining I was told it s the cost of materials, riiigght. $2 for a box and some bubble wrap lol.

  DAVID HARPER
6 months ago
Ordered rear seats and seat belt assemblies for a Colorado truck. And received NO HARDWARE for the items. I specifically requested all hardware.

  Grooms Shawn
7 months ago
Don't go very often but whenever I do. Always friendly, helpful & yard is always clean & full of excellent parts to choose from.

  Scott Mellage
4 months ago
Easy, cheap, lots of good parts, friendly service

  Rita Alana
8 months ago
Was the best salvage yard I've been too reasonable prices and very clean and easy to navigate through and extremely organized great customer service and was willing to assist if needed I will continue to drive the hour and a half I gotta go to get there its stress free and clean it's worth the time to go see smith auto

  John Curl
4 months ago
Great people . Had my part ready

  Robert Timby
2 years ago
I am very pleased that I purchased my motor for my Chevy Cruze from Smith Auto. First off the customer service was really good, the person I talked to knew what they have on had on hand and the cost of the item with the shipping. I had it freight the motor to San Diego were I installed it.I found that most shops that sell used motors just cut all the electrical connector and hoses and leave them on the motor for you to remove. I did not have to worry about that here. I took my old motor out and swap over everything and installed the new one. Went really easy

  Haider Al Haider
2 months ago
Friendly staff and best services

  Caralea Hendersonbrown
8 months ago
Such a lovely experience you can even rent your tools if you forgot them !

  Justin Miller
4 years ago
As a small business owner this is one of the best companies I have ever dealt with. I ordered body parts, arrived sooner than I expected in the condition and quality as described on the phone site unseen. Great customer service, I could not be any happier with there services and would highly recommend them. Justin and Miller Motorworks appreciates doing business with you. Thanks

  Lloyd Miller
11 months ago
Got a 50 dollar part for 7 bux. Definitely check this place out if you need a part and can pull it yourself.

  E C
a year ago
They have just about everything you need fir your ride ! They also have great prices for your scrap metal, copper, aluminum, and cars also your cats ( convertors) what i like best its always hassle free and in and out super fast and on your way!

  David Ellison
5 years ago
The lady in charge didn't seem to care if we bought the parts we drove from Lincoln to pick up or not. She told us one thing over the phone and a different thing when we got there. Lucky for us her hubby made it right and sent us home with the parts at the agreed upon price, so in the end all was well.

  Josh Kleifgen
6 years ago
Hit a piece of metal on I80 and destroyed my front wheel. I spent all morning looking for a replacement in Omaha, no dice. Called Smith, they had my wheel, and it was worth the drive. Great price, great staff, and the even gave me directions to the interstate that saved me time. They really bailed me out, and fixed my crappy day.

  Mike Rokey
3 years ago
So my daughter purchased a rebuilt vehicle as is from Smith Auto. The next day the check engine light came on. Darwin at Sabetha Auto Salvage diagnosed the problem, ordered the parts, and worked late on a Saturday to get the vehicle repaired. When it came time to pay the bill, Bob was more than fair. I would recommend Bob/Smith Auto and Darwin/Sabetha Auto Salvage the next time anyone needs a vehicle. They were awesome to deal with.Services: Auto engine diagnostic, Engine repair

  Chris Blessing
10 years ago
So i went back to smiths today to exchange an alternator and was blessed with the owners son behind the counter (who looked real busy at the time...)and explained what i needed and he brings me back the SAME style alternator i had before. After that he got frustrated and said I WAS WASTING HIS TIME.Rather than take the time to find the part i needed he simply gave me my money back. I feel sorry for any other customers that have poor timing like myself and have to deal with this DICK.I didnt even want to give this business a rating cause the last time i was here the help was great.

  Mark Lowe
4 years ago
Great place to save money. Good inventory and helpful staff. Make sure to download and print off the inventory and price list from the self serve website to make it easier but if you dont the staff are more than welcome to help look up a vehicle for you.

  Bruce Vance
2 years ago
Sherri, Bob and their team work very hard to provide you with the best used parts and collision repair in the Midwest. If they don't have what you need, they can often find it for you through their sources.

  Linda and David Baehr
4 years ago
Very well organized. Fair pricing. The lady that helped me was knowledgeable and easy to deal with. Great experience.

  Keith Mander
8 years ago
Bought a used engine for a customer's vehicle from Smith Auto. It went bad & started knocking a few days after the customer picked it up. I called Smith Auto several times to see if they would warranty it or help me out on a replacement engine. They just gave me the run around every time & wouldn't even talk about it. I bought another engine from a REPUTABLE salvage yard & had no further problems. Kept our customer happy. Can't say the same for Smith's.

  Virtus Auto Sales Inc
5 years ago
Great services!!! Order a part from out of town, got the part in a very timely matter and the packaging was handle with care. Thanks Mrs. Sherri, for your help.