NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Debra Webb
a month ago
My husband and I stopped in to get a couple of reverse lights for my car on our way to a birthday party. Just on the chance they would have something for the birthday boy my husband asked if they had anything with racing on them. The guys pulled out some hats that were perfect and gave them to my husband for free! Great customer service and the prices are very reasonable.

  A.J. Kozak
5 months ago
As the reviews would tell you, the customer service is not existent here. I ordered rotors online, and they delivered in incredibly damaged boxes, turns out the parts didn't fit, and when i went to return them at this store, they wouldn't accept the rotors as they were not packaged in the box they delivered in. $130 in rotors and i cant return them because i didn't have them packed in the tattered, soggy box it came in... think about that.I called the corporate customer service phone number, and in 5 minutes had a return label.

  Tonya Frank
a year ago
I came in to grab a new headlight, the two guys at the counter were very friendly and offered me help right away. I asked for windshield wipers as well and the one guy happily went back and grabbed them for me. They were quick, efficient and didn't try to upsell me on anything. It was very refreshing to just get in and out with exactly what I needed.

  butch mort
3 months ago
Great place to get auto parts and your waxes from

  Raney Brown
2 years ago
Poor customer service.Came in needing a battery off the side of the road. I asked if he had tools to get my old battery out that I could borrow (10mm and 12mm wrench)...I was given a dumbfounded look as the guy says we don't have any tools???Every Napa I have been to has loaner tools...Laziness is easy to spot and this store is painted in it.

  Erik Balanza
2 years ago
Goodluck finding anyone to ring you up or look up a part. The employees here like to hide in the back of the store until you leave I guess, you would think the store was abandon but you could hear them talking in back, one even peaked out to see if I was still there I guess then ran back to the back.

  Albanez House
2 years ago
For the most part, employees arent that great here. Most experiences here, staff is either less than helpful or friendly, but not knowledgeable. I d recommend going to one of the other 2 auto part stores within the mile of this location.

  Abraham Wilton
3 years ago
Store is always clean and organized. The guys are always helpful and courteous, Jorge went above and beyond on helping me for some parts. Highly recommend this place.

  Tony Cantu
2 years ago
Called to confirm they had a part, gentlemen said he would physically check- showed up to purchase the right part. Thanx Chris!

  ducky noo
9 months ago
It's a expensive auto parts store

  Josh branson
3 years ago
Very helpful. Quick to find what you need if it's not in-stock.

  Quentin McCafferty
11 months ago
Very good

  Cliff Gorans
a year ago
Very helpful staff

  cobben
2 years ago
Napa know how!

  Nicolas Miranda
2 years ago
Nice people