Discount Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Donald Coleman
2 weeks ago
I was referred to Discount Tires by tire manufacturer due to a possible recall on my truck tires. I stopped in on Friday and spoke with Jonathan about the situation and he took my keys and got right on with the concern and then he asked for Miguel support on the issue and both took the info down and got to work. With a phone call and some internet research my tire were part of the recall and got to work on getting my tires swapped out and got me back safe and on the road again with no hassle or run around on the tire recall. These guys earned future business from me and if anyone is in need of tire work or repairs I would definitely recommend these guy at Discount Tires on 72nd and Cornhusker in Papillion Nebraska their crew is extremely fast and very friendly.

  Marky B
a month ago
Wait time for a flat repair was very reasonable; 30 to 40 minutes. They showed me the object that pierced my tire which was appreciated. One technician indicated I needed new lug nuts. Another decided no, but that in the future I may need to have the lug nuts hammered off. Not sure what this means exactly.

  Tony Denman
3 months ago
Impressive. Customer service, pricing, integrity, efficiency. All impressive! While their competitor was closed due to weather, Discount Tire was fully staffed. They are a well-oiled machine. They have earned my business for life. No hidden fees or charges. I highly recommend Discount Tire, Papillion.

  Neil Bultez
6 months ago
This is probably my 5th time I ve been to this location. Always fast, polite, and just overall a great experience. Michael, Miguel, and Johnathan are always great to work with and take care of what I need. New kid Stephen did a great job as well. I won t buy from any other place except Discount, and I won t go to any other location except the Papillon store. Thanks guys!

  Ross Hulke
5 months ago
Now I understand why this place is so popular. I did all the research myself and placed my order online. The ordering process was easy and quick. It was really busy the day of my appointment so I was prepared for it to take a while. Appointment was at 4:30 and I was told my truck would be ready by 5:30. It was ready by 5:10. I didn t need any advice so I still wonder how deep their knowledge is. Maybe I ll find out next time - I ll go back for sure.

  Jeremy Reed
4 weeks ago
These guys are clowns! I have spent so much money at this store over the past 4 years on an abundance of vehicles that we have owned and continue to have nothing but problems with this store! My two most recent problems occurred on two different vehicles, one my wife's pickup was brought in for routine maintenance and days after she got home we noticed one of her wheel center caps was missing and they didn't install it correctly. These wheels are custom wheels Discount Tires paid for because they messed up our factory wheels the first time they were ever rotated at 5,000 miles. We waited to ask them about the center cap for a few days as we were putting new tires on my wife's Mustang and we ordered the tires in person, set the appointment then told them about the center cap. They said they ordered it and we brought the tires off the Mustang in her pickup bed at the scheduled time and they installed the tires and she came home. When I was getting to them I noticed they were mounted wrong, balanced wrong and couldn't even install 4 matching valve caps! So Saturday morning we drive them up there (off the car still) and explained that the 3 right side tires won't work on a car that has 2 left side wheels and 2 right side wheels, asked them to rebalance the tires correctly and please install 4 matching valve caps as it's a show car and it had 4 matching valve caps when we brought the tires in. I was told this would take 2 hours and I calmly explained that I had an appointment earlier in the week for them to be done the right way and that wasn't going to work for me. So he assembled a small team of people that had no idea how to work on tires as I watched nervously through the windows. Then I asked about the center cap that was ordered and not one person knew anything about it. I was even told the person that my wife talked to a week and a half prior had not worked at that store for over a month! They proceeded to say they would order it Monday morning and be in touch. When they finished the Mustang tires and put them in the back of the pickup they still weren't balanced correctly and still failed to have 4 matching valve caps, but we now had 2 left side and 2 right side tires for the car so I left with knowing I had more valve caps at home and I would just have to take care of it on my own. My wife wanted to update her contact information so Monday afternoon she called and the center cap still wasn't ordered and after a brief hold he said he did order it and that it was coming from California and this would take 1 to 2 weeks to receive. So here we are a month later and still no word from the train slowly making its way from California, I ordered a new cap myself from the internet ($40 of my own money) that will be at my house in 2 days and like the valve caps it's no longer worth fighting over. And these are wheels that we had to get replaced by this company in the first place due to them damaging our original wheels that we had no intention on replacing to begin with!

  Susan Murphy
2 months ago
Unbelievable! In an hour, they balanced, changed to lug nuts I bought online, and mounted my spare in the holder under the truck for $48. My neighborhood tire shop said they couldn't do any of those and actually blamed the alignment I just got on the steering wheel shaking. There's 3 especially attentive techs at the counter and a great program to tell you what point the service process is in. We've gotten tires here before too. There's no need to go anywhere else.

  Jeffrey Jones
3 weeks ago
Very reasonable folks. Make sure you ask for John when you do business here. He does not try and talk you into the most expensive tire. He will listen to your needs and vehicle, then make a reccomendation for you from there. He will do his best to get into your pricerange and for that he deserves a promotion.

  Chris Lassiter
9 months ago
Ordered a new set of tires online last night and set my install appointment for 1730 today. I arrived about 1645 and checked in early, expecting to have to wait, but despite being busy they were able to get me in right away. They completed everything and had me out by 1715!

  Clayton Mulford
3 months ago
Amazing customer service and great prices. I purchased 4 tires online, at an AMAZING price, cheaper then any other place I found and when I went to the store the employees were extremely friendly and nice. I highly suggest booking online, it only took 40 mins to get my new tires on.

  Kamran Dil
6 months ago
I've probably purchased over a dozen sets of tires here over the years, and the folks at Discount Tires always take good care of me. They are prompt, friendly, and the price is always the best around. I'm a customer for life--they have truly earned my loyalty!

  Chris Curtis
4 months ago
Get all my tires here. Free tire repair, even if you didn't get them from here. That is what got us in and their prices are excellent. They have never tried to upsell me. Highly recommend.

  June Coleman
3 months ago
Love this place. The guy at the front was super nice, good vibes. Affordable. Will never go anywhere else for new tires. Y all are icons, honestly. Keep slaying!! <3

  Willis Renshaw
4 days ago
Very fast service very polite people tires are reasonably priced would recommend anyone very good manager

  Frank Leone
a month ago
Everyone is very professional, shop is extremely clean, tire warrenties are honored, and prices are very reasonable. IMO, best tire shop in Omaha.

  Jason Geary
6 months ago
I came in from out of town and needed to drive back the same day. Arriving in Omaha I noticed one of my tires was really low, indicating a leak. I called around late in the afternoon on a Saturday to see if anyone could get me in. Discount Tire was happy to get me in unlike several others. They were pleasant and professional and the leak was fixed in under an hour at no charge!! Very happy!!

  Amanda de la Rosa
6 months ago
I've been a Customer for years. This place has always had good customer service. The People there are honest. It's Affordable. I was saving up money to go on a trip and was worried that the tire was going to cost something. They fixed my flat tire for free. They just said remember us when you need tires. Of course I will!

  John Chism
a year ago
In this day and age customer service has been lost. Although Discount Tire has shined a bright light on how customer service should be. After calling around in Omaha for wheels. I kept getting unprofessional people at places. Mike handled my call with the best customer service I had heard in a while. I was ready to get a set of wheels and they would have to be ordered in. Mike made it hassle free. Then the day of install , mingueal (I may have butchered that spelling). Was so great in making sure I got what I wanted. Its the little things that count. Like loading my old wheels. Making sure I got all my old lug nuts back. Rotating the tires on the truck. Making sure the wheels made it without damage from shipping before I headed in. It s that attention to detail that your only going to find in a few places these day. You can tell they care! I would and will not hesitate to go back the next time I need new tires for any of my many vehicles . Also I have to say that I am from Lincoln and they are in papillon . So if they didn t do a good job or I felt uneasy about them. I would not spend the time writing this. Great job to you and your crew. John

  chuck conboy
6 months ago
I simply can't say enough about this business. If i could give them 6 stars, I would.We were heading out on vacation on a Saturday morning. Friday afternoon, a tire on my van went flat. In a panic, I called this business. They told me to bring that flat tire in. I did.In less than an hour, they had it repaired. They noticed a little uneven wear, so they took the time to balance my tire.When I arrived to pick up my tire, they refused to take my money!! GLAD TO HELP was what the manager told me.Seriously, I was blown away!The only thing they asked was that I give them a call the next time I needed new tires.Would I ever buy tires anywhere else?? Hell, no!!These guys rock.

  Michael Crowson
a year ago
I decided to check out some tire prices and was greeted nicely by a team member. He was quoting me on a set of 4 tires for my 4runner. I wanted to go check pricing elsewhere. Miguel would not let me leave to get better options. As I was driving out he came out and met me at my vehicle telling me about an even better deal he had for me on a set of 4 Goodyear Wrangler tires. This impressed me. I could just see him telling his team you never let them walk out to find other deals on tires. I have always been pleased in the past with Discount tires and how they stand behind their work.

  glen w
2 weeks ago
It was ok, the first time there, the place was well maintained and it was super busy. But the techs were able to get things put on in a fair amount of time.

  Jake Schreiner
6 months ago
Had 4 new tires installed, got home and discovered 1 had a leak in the sidewall. I was a little frustrated that this wasn t noticed, but Miguel was able to resolve the issue the next day and get his hands on a replacement tire. Professional service over the phone and in person. Can t blame them for an issue that probably occurred during shipping.

  Mark Naughton
3 months ago
I was traveling across country and had a problem with my tires. They helped me out in a pinch on a busy Saturday. They were able to re-balance my tires and fix the problem. Service was very friendly.

  James Dooty
a year ago
Today I was able to finally get my wheels and tires installed. The team is amazing!!!! They had me in and out within the hour. Friendly and knowledgeable team thank you all

  Brian Fox
7 months ago
Nick and the crew here are fantastic. Tires are affordable, not high pressure upsell, and they got me in at my appointment time and out in less than an hour with a new set of tires. Great job team! See you in a couple of months with my wife's vehicle!!!!!

  Dolly Johnson
a month ago
First time visiting this place. The gentleman who helped me was very professional and knowledgeable. He answered all of my questions and concerns. I will be returning.

  Patty G
2 months ago
Inaccurate communication on car status, we had to come back twice because the app said the car was ready when it wasn t. We bought 4 tires; they didn t put the spare tire back in compartment like they said they would - they put in back of vehicle.

  Linda Ramos
5 months ago
TLDR: Incorrect tire rotation. Make sure to mark your tires before the service is done to confirm proper rotation.We are full-time RVers, so the health of our trailer is important. It was time for our trailers' tires to be rotated. We waited outside and could see what was being done on the passenger side. The employee took off both passenger side tires without any markings and went into the bay with both tires at the same time, out of sight. We then approached another person working on the rotation, asking how they knew which tire belonged where. They reassured us that they marked them. My partner asked again another time, and was one reassured things were in order. When all the tires were on, I questioned if one tire was, in fact, rotated. I questioned it because there are elevated number stamps on all four tires. However, my two rear tires have more wear. Thus, the stamps are less visible. I pointed this out, but the manager/supervisor shared that he saw the same stamp on all tires. I let it go once again. Luckily, I just placed a tire presure monitor system the day before and labeled the sensors. An hour after driving, I realized that the sensors are no longer in order because of a tire rotation. When I went out to realign the sensors (which are labled), the tire I questioned was still, indeed, in the same position. The rest of the tires did not follow the conventional x tire rotation. Mark your tires for your own reference. Now, I learned to listen to my gut and refer to my sensors.

  Robert Branson
8 months ago
Above and beyond customer service! I want to thank the team there for assisting me in a time of need when they should of been closing the store. I already have sent many people there way because I have purchased many tires there and always had a great experience but yesterday was amazing! Once again they prove that there are good people in the world and people that go above and beyond and just want to provide great customer service. If you need anything to do with Rims or tires, this is your place to go!

  Justin Meek
10 months ago
This discount tire gets busy! You ve been warned. But Steve is awesome! Had a nail in my tire, didn t want to pull it at home to see how bad it was. Steve helped me out and got the mail out right away. He was fully prepared to have the tire plugged that day, if it needed it. But not needed. Steve saved me from dropping off my vehicle. Thanks!