Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jacob Gowans
4 months ago
The manager of the tire place has no idea what he is doing. We bought our tires here last year. Yesterday one went flat and my wife took it in. The manager had no clue how to look up our order, he tried to charge my wife for the tire despite how new it was, said they didn't have the same tire in stock, and finally sent another employee, Adam, I believe his name is, to finish helping her. Adam was able to look up our tire order in 5 seconds, determine that it was still under warranty, and see that they did have a matching tire in stock, and got her squared away.I am giving 3 stars to Adam (who deserves 5), and taking 2 stars off the manager who clearly needs to either receive more training or find a new job because he's either incompetent or unethical.
Lindsey M
6 months ago
Justin over at the Sam s club off of L street did a great job! He got us in with out an appointment and got everything taken care of no hassle ! He was very polite and got everything done super quickly! Absolutely ask for Justin if you go !!!
Madeline Hanson
a week ago
Made sure my windshield wipers were working. Glad they were able to fix them
ChadandNancy Sinnett
8 months ago
I made an appointment earlier in the week. The call was automatically transferred to a centralized customer service desk. I asked for times available on Friday to have 4 new tires put on. The times available were 1 pm or 3pm and anytime after that. I chose 1 pm. When I got to the store on Friday at 12:30 pm I went to check in and was informed my appointment had been noted as 8 am and I had missed it. No times were available anymore for the day. Options offered were I could come back another day. No option to get me in at the appointment time I had - they were "honoring" those that had those appointments. But they didn't honor my appointment or feel that my business was important also? I left very sad and frustrated. I had taken vacation from work for this appointment. The problem solving assistance was not what I expected. I did go back to the confirmation emails I had gotten when I scheduled the appointment but all that was noted was the tire price and installation- nothing on date and time.
Jordan Jenkins
3 weeks ago
In out quick and easy always stocked
sean hageman
3 years ago
Can't go wrong with sam's tires! Really fast service. I ordered mine online and set up the appointment I was there 1 hour and they swapped all 4 tires! It was painless and easy. Thanks guys keep up the good work!
Steven Squiggy Kaufmann
5 years ago
Just lost my business here. All I needed was the air checked in my tires. The girl at the counter got snooty and told me it'll be two hours. I told her I was on the road headed to Utah. That won't work. I asked her why two hours to just check air? She says they have appointments first. I looked in the shop and saw one vehicle with all the tires off and no one else in there. She wasn't very friendly at all. Going to Jiffy lube. They've never treated me like that anywhere.
Nathan T
7 years ago
Can't get the size of tire on your car right, then charges you for the f-ups. If you debate, the guy behind the counter complains about having to stay late (even though he's staying late because of his own mistake) and tells you to eat the cost. I spent a quarter grand and should have told the "amazingly helpful gentleman" to give me a refund and throw a donut on it so I can take it to a professional. Awful. Will never be back.**UPDATE** The tire guy just moved the flat and swapped out two good tires. I just had a blowout on the interstate thanks to this place. If you value your life, either bring your good butt-kissing lipstick or stay away.
TRACY
2 years ago
Shopping for a family of 5 is so easy to do at Sam's. I like the wide variety of thangs to choose from. I pay more at a grocery store and get very little food
Daniel Kurfman
5 years ago
A great way to get a battery. Walked in and picked up what I needed and put it in my cart. Added the other things I needed and used the self-checkout.
Johnnie Jones
a month ago
Love Sam's
daniel Pollreis
4 years ago
In and out very quickly. Found what I needed, got thru self checkout fast. Great experience
Trina Wells
2 years ago
Good quality, affordable prices, excellent customer service!
Bill Buerman
4 years ago
For a Sam's it always is nice, clean and well organized.
Shelley
5 years ago
I always find good deals and the stuff I need.
Ken Pieretti
4 years ago
They have tires...but it took awhile to talk to anyone about them.
Jon Williams
2 years ago
Guy has been doing this forever
Damien White
6 years ago
Great, fast, reliable service
Tomas Torres
4 years ago
Happy with tge service.
Luis Soto
2 years ago
Cosco is better
Christina Sesemann
4 years ago
Good prices