Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wolfcub50 Xd
a month ago
an additional charge for "Fuel Jewels 1 step fuel system" was installed to my car without permission ($18.99) didn't notice until I returned home. This was not done during the previous oil change so assuming its new or a mistake. other than that, quick, efficient, respectful
MtZ Reviewz
a year ago
In and out without hassle. Oil changed. Everyone really friendly. No weird yelling between employees unless it was counting down for oil pressure. Thankfully, I didn t get some story about how my car was going to fall apart if I didn t buy this or that on the spot!Thanks for just giving me the extra manufacturers recommendations on a page that I can review at my convenience. I am so glad not to have to sit and say no to twelve additional items that I did not go there for; but I appreciate the suggestions and the statement: come back for any of these, any time, no appointments necessary.Service: Oil change
Lara Johnson
a month ago
While the staff was friendly and accommodating, a few weeks later I had to take my car in to the shop for making a loud grinding noise. I thought my brakes were going out. Turns out after this Jiffy Lube did my oil change they left my oil filter dragging on the ground. I will never be returning. The incompetence is immeasurable.
Rosa Garrett
a week ago
Differently a hundred Plus . Neil and tray are Wonderful people . I could not want Better Service . Thank you so much for hiring them.
Anthony Alley
3 months ago
The guys at Jiffy Lube are always courteous and helpful.Roger J. especially was great with customer service the last time I visited, and explained things to me well.He made me feel like a valued customer!
Gareth Gilsdorf
a month ago
These guys took great care of me! They went above the service standard with a joke and a smile! Awesome crew!
Nick Richter
3 months ago
Great and fast service! Very pleasant with great customer service. I would recommend this business to others. Keep up the superior work.
Latasha Johnson
2 months ago
I had a great experience when I went in for a oil change. I was able to get in and out fast. They even used a coupon for me. I would recommend you go and see Jiffy Lube.
Cutka Msinthecut
a week ago
My guys are on point they always get and my Escalade, right. I also bring my 2005 Deville here they keep us together.
Sherri Green
3 months ago
Chris, the manager, responded to my customer service request from the headquarters. He called me!!! He was able to give me my 15% discount from the National Treasury Employees Union (NTEU), which I have never received due to staff not knowing how to provide. They would give me a $15 coupon vs. the 15% discount, which is less. Then I would call 800# for the differnce, $3.xx? The principle is give the discount to all of us, i.e. 50,000 Employees x 2.00 =$100,000 to Jiffy Lube not good, not due to Corp. Chris went above & beyond. He checked the inside air filter, put air in my tires, put the tire caps back on, showed me how to set odometer for next oil mtce!!! The beauty is they are 5 minutes away. He is an asset to your company and his crew!!!! Kudos !!!
Gwendolyn Jones
3 months ago
Juffy lube provided excellence service changed oil checked tires pressure advised of every quality Inspection check advised of cost for service before hand the service representative is Roger Jaeger on 72ndThank you for excellent serviceMr. Roger & Gwen Jones
JoAnn Gatus
2 months ago
I originally went there to have anti freeze level checked because to me my temp gauge was running a few clicks higher than normal. The attendant told me everything was normal but that there were bits or particles in radiator that may cause problems, So he suggested a full flush which I agreed to.mileage is 79,???. After completing flush I asked how long it would last and was told probably forever since not recommended until 150,000 miles. By the way temp gauge is still running the same as before.
TaNisha Harris
9 months ago
Update 4pm July 6th not happyWon't be back....I went to this place to get an oil change. Drove 444 miles to St. LOUIS on my way home to Atlanta. I kept hearing a rubbing sound. I STOP IN St. LOUIS AND realized they didn't rebolt my undercarriage together. Now I have to find a Jiffy Lube here in the morning so I can get home. I'm about to sue they behinds.8am July 6thGot in and out! In town for family visit and needed to an oil change to get back home. They were quick and Uber friendly. If I'm home in Omaha again most definitely will be back...Services: Air & cabin filter replacement, Oil change
Zerlecia Lewis
a week ago
The experience was extremely nice. The guys there were polite!
John Samaan
7 months ago
Great service all around. I always get what I need going there and they very consistent in every location I go to even in a different city.They give me recommendations on many services and never push to buy any of it but have the time to explain what they are offering. Friendly and knowledgeable staff. Keep up the good work.Services: Auto engine diagnostic, Brakes, Battery, Oil change
Michael A.C.
2 months ago
I only go to Sorensen. Those guys do honest, efficient, and professional service. I don t want anyone else in this town changing my oil or doing the preventative maintenance. Sorensen are my guys.
Brandi Redburn
9 months ago
I needed a last minute oil change before I took a road trip, and I called the Jiffy Lube on North 72nd in the Target parking lot. My husband gave me a lot of advice about how to deflect the additional services that he assumed I would be pressured into purchasing, but he was wrong! My trip to Jiffy Lube was one of the most pleasant service experiences I ve ever had. James answered the phone when I called to see if they would be able to fit me in, he greeted me at my car when I got there and remembered our conversation, he got me in and out quickly with no additional services recommended, and he even gave me a coupon which saved me money. The other guys working there were just as pleasant and attentive as James was. I waited inside the building while they worked on my car, and was out of there in 15 minutes. James even opened my door for me and reminded me of the extras included with my oil change. Did you know you can get your tires checked and windshield wiper fluid topped off between oil changes free of charge? I didn t either. I highly recommend this shop!!Service: Oil change
Cooper Brungardt
3 weeks ago
Fast, helpful, and always looking out for their customers. Great service!
D E
9 months ago
I was able to get in on a Friday morning without an appointment or a long wait to get my oil changed. All the staff I dealt with were courteous and knowledgeable. They showed me my air filter and how clean it was so it didn t need replacing, rather than trying to sell me a new one. I was pleased with the quality of service (including customer service) that I received that day and recommend this location.Service: Oil change
Grace H.
11 months ago
They were amazing! I ve gone here before for oil changes and brake fixes and they re always on top of it. Super friendly, great quality work and fast! thank you to Randy and the rest of the team today for great service!Service: Oil changeService: Oil change
Marc Leger
7 months ago
I have many years in the automotive industry. I found that 99% of mechanics will instruct us that a regular oil change is the BEST & NICEST service a person can do for their vehicle.Don't wait for costly repairs!Jiffy Lube has made this process as effortless as possible. They will check all the fluids, replace worn out wiper blades, oil. & air filters and offer other services too!There is free coffee in temperature controlled waiting room.Always a great experience!I leave with piece of mind from the Quality Jiffy Lube process.Results?My family "high mileage" vehicles run great...which says it all!"I'LL BE BACK!"
Sandra Rush
3 months ago
The service was great and the work was done quick & I'm definitely coming back.
Michelle Johnson
8 months ago
I have been using this location for years. I take all our vehicles there for oil changes and bulb replacements when needed. Always friendly and helpful. They do a great job!Service: Oil changeService: Oil change
Briona Wilson
8 months ago
The staff there were EXTREMELY AMAZING! The manger was very kind the young lady and gentleman who took care of me were extremely amazing. It s never failed me having over the top service at the location the least I could do! I even left a google review. Quick, professional service!Service: Oil changeService: Oil change
Leon Robinson
4 months ago
My oil was changed and tires rotated in no time. The waiting area and restroom were well cared for.
Loretta Mason
a month ago
Worst place ever.. leave there with your car leaking when it's never leaked before.. horrible customer service
Kim Purdy
7 months ago
I arrived out of power steering fluid for a 2000 chevy impala. They did their due diligence and found out how to put it in, no small feat and immediately took care of it. This shop is always quick, friendly and helpful. Always my go to for my impala porsche.
Angie Steffen
10 months ago
I have had wonderful experiences with this company at this north Omaha location! My car was overheating and we just made it to the jiffy lube door the car quit and the personnel pushed it inside and worked on it! They got it running in 15 minutes and didn t charge us anything! Thank you for finding the problem so quickly and for helping us! Hooray for saving the day and they were nice about it and didn t make us feel bad about not knowing what was wrong with our car!Service: Transmission
Latrenda Mitchell
4 months ago
Before when I got a oil change they would fill my tire also and this time I m SURE they didn t. I tried to wait but after a paid it was like I didn t matter anymore. I stood there and waited then walked away
Dominique Rideout
3 weeks ago
Tre and Landon did a good job wonderful customer service