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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Terri S
2 months ago
From start to finish my experience was fast, friendly, and so easy! I couldn't figure out why my tire was slowly leaking pressure. One phone call was all it took to get right in and patched up. A huge thanks to Justin and Rick for being so helpful and trustworthy.
Brittany Macko
a month ago
Heartland Tire and Treads are amazing! They saved me tons of money in the past by giving me an honest quote and estimate for varies work I've had done; unlike the unfair quotes I get around town. They have done my tires multiple times and this past time they did my brakes. Justin Haydon is one of the best sales reps and he always gets me to the right information or to the right person at Heartland Tire like Rick who has always been a great guy in making sure I am getting a fair price and the right treatment and of course the rest of the staff you all have been awesome! Thank you for all the work you do and have done for me. I will continue to come back and be a Heartland Tire and Treads customer!
M Hoffman
a month ago
I came in to have them patch my tire that has been leaking air, only for them to tell me they can't even find a leak. My tire is losing 8-10 PSI per day. I'm having to fill it regularly. There's clearly a leak, and what frustrates me the most is that I was still charged $15 for them to tell me there's nothing wrong with my tire.
Ben Zeilinger
3 months ago
Justin went above and beyond every step of the way! Unbeatable customer service and great prices!
Jason Wells
8 months ago
Have to give the tire shop guys credit, if anyone has changed 10 -275/17/17.5 lowboy 16 ply tires you know what I m talking about, thanks for your hard work I got here at 7am trying to beat the heat, not sure if it helped with the humidity and heat index of 117 today, but you got it done, they are glad I don t come in weekly.
Grant
7 months ago
Great service and price! Had a tire needing to be patched, and called on short notice. They were able to fit me into their schedule and completed the patch in less than 25 min! Would definitely recommend.
Amelia Diaz
5 months ago
Got my car towed from downtown which is our fault , but when we went to pick up my he car the guy was RUDE ! And I mean RUDE . But not just that, rude , bald , & ugly inside and out. Asked if I could look at the car first before paying to see if there was any damages , guy said wHy WoUlD wE DaMaGe iT?? The DOT # on the tow truck didn t even come up as anything . Says it s unavailable. This tow company is as ghetto as it gets . -10/10. Wouldn t recommend.
Jaqueline Martin
7 months ago
My entire family and I have been going to them for over 10 yrs and everything had been fine until a few years back I feel their customer service has gone down hill and with it so has the work they do on cars. I brought my car in last Tuesday and was told I would get my car fixed by Thursday.. well it wasn't repaired until Friday but the worst part is that they left early on friday and forgot to call me that my car was fixed I was left with no car the entire weekend and mind you with my car is how I make a living. Super Unprofessional so sad to see a once reliable and trustworthy place go down in every aspect
Jason Hester
3 years ago
I am very pleased with the level of service received from Heartland Tire. We had some issues going to our local Chevy dealer and decided to take a look at other options. We met with Robert and he made the choice easy. He listened to what I wanted and wasn't pushy with offering his opinions on what should be done. They just finished work on the second vehicle we took to them and they did exactly what was needed without wasting my time or money. I highly recommend these guys to everybody and will also be moving my personal vehicles to be worked on at this location.
Larry Denger
a year ago
This place is so dirty, unethical and probably running an illegal towing and theft operation, if we lived in city/state with more business oversight, this crime ring would be shut down and likely owners/perpetrators prosecuted. The tow truck driver actually told me he cruises apartment parking lots looking for towing opportunities. Those apartments where he cruises, are NP Dodge properties. That's where I was towed from, even though I am a paying tenant here and have been so for 18 months. I retrieved my car from a dirt road, under I-80, probably located at about 6601 C Street, from which it had been vandalized, burgled and had the catalytic converter ripped from its exhaust system, about $4,000 in damages by the time I got to it.
Sage Fischman
a year ago
The address he gives online isn't accurate. He's over on C street, the junky looking gated lot. He stalled for an hour claiming to be towing another car only to show up without one. Pretends to be on the phone in hopes that will keep you from yelling at him. Only takes cash to avoid taxes AND does not have change (supposedly) just to try and get more from you. Bring exact change and he will tell you he doesn't want coins LOL.
t dh
4 years ago
Tire was not holding pressure, turn out it had picked up a nail. I called at 7:45 this morning and received an appointment at 8:30, I was back on the road by 9:00, the service was excellent, the staff were professional and friendly and the charge was very reasonable. I could not have had a better experience! It turns out that that Heartland Tires & Treads does all kinds of automotive work, if you need something done for your auto, you could not do better than to call Heartland Tires & Tread. Thank you all for all you do for others, I appreciate you.Sincerely,Tom Heelan
Deb Rockwood
3 years ago
I was referred to Heartland Tires and Treads for a front end alignment. I had just bought new tires somewhere else. Rick came back out and told me my ball berrings were bad. He was honest with me! Didn't do the alignment and try being dishonest. I had them replace everything. My car drives like a new car! Thanks for running an honest reputable business!! Excellent 'customer service! I'll be referring, and I'll be back
Ashlie Congdon
2 years ago
Would give zero stars if possible. Illegally towed a vehicle out of apartment parking lot. Made appointment to get vehicle out of impound and they never showed up. Terrible company watch out for them they will tow your car for no reason just to make money. Pretty shady.
Anthony Tony
5 years ago
Great place to get tires good customer service besides the douchebag at the front counter in the office! The ladies in the office are awesome but that guy is some piece of work....he is always being a smart a** when he can and very disrespectful to especially females I've heard!!! Feel like one day that guy's going to cross the line and cause that company some problems! So five stars on the tires and service...but one star because the guy you got representing you at the front counter! I would suggest replacing him before people walk out the door
KJ King
5 years ago
Thank you, Rick at Heartland Tire, for restoring my faith in repair shops.I am leery of who works on my car because of being taken advantage of due to my lack of knowledge. I had spent a lot of money on new tires from another shop. That shop kept telling me I was going to have to get new tire rims because my tire wasn t holding air. They said the glue wasn t going to seal the tire to the rim because of the rust and grime. I would have to keep bringing my SUV in so they could clean the rim and get it resealed.A friend suggested Heartland Tire. What could it hurt, right? Rick had his guys fix it and I have never had to take it back.So, I took both of my son s cars to Heartland Tire and Rick gave us options for our budget within a matter of minutes each time.I started doing my own oil changes when I found out that other shops charging me for new pcv valves and air filters every time I got an oil change! Then Rick and I talked about Heartland s pricing for oil changes. It was a no brainer.Thanks Rick!!
Julie Swain
7 years ago
Took longer amount of time then we were told and cost more than they estimated , however, they appear to be very careful in completing the work on the transmission and alignment of our truck. One complaint is they are a large tire service center and do not have nitrogen available.
Bub Sjostrom
2 years ago
Illegally towed my vehicle from my apartment parking lot despite current registration being clearly displayed in the window. They then held my vehicle for 2 days because they couldn't be bothered to send someone to the office over the weekend, despite towing vehicles to the lot 24/7.A predatory towing company. Avoid.I'm not sure if I'm more angry at these crooks, or Nebraska for giving consumers zero recourse on such exploitation.
Nettie Hesse
4 years ago
10 new tires on our truck, replaced all virgins; got very little credit on old tires, some with 9/32 still on them. Don't know if there will be a next time.
dillon waymire
5 years ago
Heartland tire is the power house for commercial truck tires PERIOD. I met Rick the retail manager about two years ago threw a refferal. Between his awsome peronality and Heartlands great service I am a customer for life ! Don't waste your time going anywhere else for truck tires and service !
Eric Skinner
2 years ago
Had a trailer tire blow out, stopped in and was told that the tire guy was at lunch..Are you not a tire shop? Do you really only have one tire guy..?Gave me a 2.5 hour estimated wait time..So I took my business elsewhere.
mattaio
6 years ago
Fast and extremely friendly service. Rick at the front counter did not try and sell me what was not needed. Fast turn around on the tires which were purchased. Would highly recommend.
Nick Lynch
10 years ago
Great shop that is honest about their work and quotes an accurate price prior to starting work. They don't charge you extra if it takes longer than expected, and are always easy to work with.
Marvin Hamilton
5 years ago
After experiencing the guy Rick I think his name is who acted like I spoiled his day by walking through the door 15 minutes after they open don't know if he had a problem with my skin color or what but I do know they lost about $5,000 worth of business by the way he dealt with me as a customer I feel that if you are having a bad day you need to stay home no professionalism with him at all why they have this guy at the front dealing with customers is beyond me but maybe it's just me
Fred Miles
4 years ago
Outrageous charges, poor service. Avoid this business unless you like getting ripped off, they are not professional at all. I will be contacting the BBB also,they will damage your car then deny it!
Michael Martin
3 years ago
4 PM on a Friday and they got me right in and repaired my tire.Very reasonable price.
Michael Noble
a year ago
Good people and service. In and out with different tire would recommend them to anyone
Darryl Brown
a year ago
The service was great. Did not take a long time, either.
Lauren Dewitt
a year ago
Helped us out with a quick tire repair
Rodney Hay
6 years ago
I was there getting tires fixed for trucking company I work for. Tire prices seem to be reasonable