Grease Monkey

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sheryl Taylor
3 months ago
Went in for a heat issue, which was thankfully fixed. However, they told me it was a heater coil issue and yet had a thermostat on my bill without telling me about it prior. I also had to tell them over three times to not mess with my tires, and they told me the fix would only be a day or two. Took the car in on a Wednesday did not get it back until Saturday. Meanwhile, my boyfriend and I missed work because we only have the one car. When you tell someone you are going to have their car done in a day or two, and it takes longer than anticipated That is not OK without communication. Their communication skills are horrendous not only to the customer, but two other staff members apparently, and I have never felt so disturbed in my life after getting my car back with my dash cam cord being pulled out and dangling my dash panel in front of my windshield popped up, and my e-brake release no longer works . Do not recommend this shop for major mechanical work. Go through and get an oil change because those guys are amazing, the other side? Not ever going there again. Will not bring my car in to have them fix anything else, because why would I bring a car in that they ve already left in shambles once already? This is not how you treat customers, this is not how you give their vehicles back to them. This is not OK.

  Sonia Handy
a month ago
I just started going back to Grease Monkey from years ago and I love it they ve remodeled. The guys are super friendly super knowledgeable. Prices are great And there s no pressure to buy, but they make you feel comfortable that you want to come back and get additional work done. Great job guys.

  Jan Medina
6 days ago
These guys are awesome! Extremely nice and knowledgeable. But there s an issue. The idea of these quick oil change places is to save you from doing a fairly easy but tedious job yourself. And they are awesome at it. But $130 for an oil change in a sedan?! That is outrageous. I realize the economy we re living in but that just doesn t make any sense to me. I m a very busy person but not that busy. I will be going back to doing my own oil changes in my 3 vehicles from now on.

  Joshua B
a week ago
There s no reason to go anywhere else. I had my oil changed in 15 minutes and Mike was incredibly kind, friendly, and professional. They clean your car windows, check your lights, and provide an incredible experience. Doug and Monte have a great thing going here Grease Monkey sets the standard for quality, customer service, and timeliness of work!

  Katrina Wilhelm
2 days ago
I stopped at a Valvoline the day before and they told me that they could not get my oil filter off when I pulled up to grease monkey they told me not to worry about it. They would get it taken care of they did they gave us exceptional care and respect, I really appreciate it and I highly recommend this place. All the employees were super awesome.

  Brigid Burbridge
a month ago
I was told by a customer of mine how impressed they were with Grease Monkey. I had 45 minutes to get my car taken care of and Robert and John went over and above with the service they gave me. They were more concerned with educating me on my vehicle than they were with charging for the extras. We will definitely be back because of the care and interest Robert and John have both to me and our vehicle. Thank you

  Judith .N. Obodougo
3 weeks ago
This place is the bomb dot come. I dropped off my son at school while I was waiting I figured I should get my beam lights changed.I called a few places nearby but they told me they would charge me to get the light changed out.Long story short, I stopped by Grease Monkey after driving around they fixed the beam lights in less than 15 minutes and still made it on time to pick up my son from school.The best part, they charged me nothing! It was a free service ( I have my own light bulb).Thanks so much for your service.I will definitely come back again for an oil change. First time is a charm and am charmed and most likely using your services for my car needs.

  Tiffany Le Colst
3 months ago
I previously had a horrible experience with Brakes Plus getting my brakes changed and they did not screw on my tire correctly and I was driving on the interstate with my children and the tire came off while I was driving. It was very scary and made me question where I go to get any kind of work done on my vehicle. Today was the first time that I had any major work done on my vehicle since that incident has happened, and I called ahead to Grease Monkey and spoke with a gentleman named Gene, who was by far the nicest guy ever! I expressed to him that I believe my front brakes needed to be changed, and that I really wanted to make sure that my car is safe because I have to drive my children to and from school. I did not go into detail with him on my previous experience, however, because of his professionalism he listened and reassured me Grease Monkey could get the job done right for me. The whole team was very professional and I was very impressed from the gentleman who inspected my car and did the work, to the very sweet front desk lady. They changed my oil, replaced front brakes and rotors and made sure my tires were aligned correctly. Little did they all know that they made my day by ensuring the quality of their work was done right and not rushed! This is a hidden gem and I highly recommend going to Grease Monkey to get quality work done on your vehicle. Thank you from the bottom of my heart!

  Barbie
3 weeks ago
Jonathan was my hood tech , very courteous, well spoken, and efficient in his work on my vehicle. And the other techs as well. All came to my car to play and say hi to my little fur babies. I definitely will be making this my new home for my car. Loved that everyone was well mannered and down to earth.

  Brad Harness
a month ago
I wouldn't go anywhere else for an oil change. If I was out of town, I would wait until get back home. There is nothing bad you can say about Grease Monkey. Courteous, Friendly, Professionals around. Definitely will have my business.

  Miguel DC
3 months ago
This is a super great place to get work done. The techs and service writers are honest and straightforward. Great fair prices on all of the services. I've had my oil and now tires done here on 2 different vehicles.No issues and no complaints. Highly recommended!

  Travis Turner
a month ago
The grease monkey guys appreciate vehicles. They have always given me great service over the years. I recently bought a new truck and they will be the only ones to touch my baby! Thank you Mike B!! Keeping the light bar on for ya!!

  Nuriddin Makhmudzoda
4 months ago
OUTSTANDING service! Keith and his team were very attentive to detail. They made sure every customer gets serviced in order. When Keith was checking my car he went over the issues and explained what needs to be done. The Grease Monkey team was working diligently not only on addressing mechanical issues but also cleaning! Small but pleasant act.Here you get outstanding service, attention to detail and pricing!I highly recommend Keith and his team at Grease Monkey!

  Jess Kaiser
a month ago
Had a great experience with Mike at Grease Monkey at 3820 N 90th St, Omaha, NE 68134 yesterday. Was having an oil change, radiator flush and fill, and power steering fluid change. The techs washed all the windows while I enjoyed a cup of coffee from the lounge. Mike let me know that the engine coolant was as in good shape and didn't need to be changed, which saved me a nice chunk of change. I highly recommend Grease Monkey for great honest service. Thank you,Jess Kaiser

  Ashlyn Oldehoff
2 months ago
Best experience ever all I needed was simply some air in my tire so I went to a near by gas station .. turns out they want 2 WHOLE DOLLARS?? So I went next door to grease monkey and asked if they were able to help with my tire, immediately with a smile they were so helpful and filled ALL my tires for free AND cleaned my windows. 10/10 experience

  Bryan Mattox
a week ago
The BEST place in town (IMO) for an oil change. They have never pulled half the stuff off my vehicle and bring to me with a scare story why I need to have work done NOW!

  Julie Sanford
3 weeks ago
This was the best experience I have ever had with getting an oil change. They washed my windows and did not high-pressure me into anything. They even pulled the cabin filter out and asked me if I wanted it changed, and when I said no, they hosed it off with an high-pressure air hose. Great service!

  Amber Floyd
3 weeks ago
Love grease monkey and the staff. Super knowledgeable and they make sure your car is up to date on things. Great service always never had a bad experience here.

  Jennie Piper
a month ago
Excellent service. My 2010 Scion has over 200,000 miles and I know it's because my car received the best care. All the employees are professionals.

  Sandi Miller
5 months ago
I love giving our family's business to Grease Monkey. Monty and his team are fantastic, reputable and honest. Their oil changes are comprehensive. I recently went on a road trip and stopped to have my fluids checked, washer fluid topped off and tire pressure checked - including my spare. All was done as a courtesy. When I need repairs, they are the first place I go.

  Kathleen Egan Soppe
a month ago
The mechanic our family used for nearly 40 years recently retired and we were in need of a new place to go. I cannot say enough about what a great experience we had at Grease Monkey this past weekend with Gene and his crew. My son's car was having issues starting up, so I called them on Saturday morning and got their voicemail. Gene called me back less than 5 minutes later. We talked about what we suspected was the problem and he sent me an estimate within minutes. We got the car up there and they were able to fix it in a few hours and the problem ended up being something more minor than what we thought, saving us hundreds. Thank you for quick, honest, and friendly service. We will be back when the need arises!

  Stephanie Becker
2 months ago
I took my Kia in to see Keith this week for an oil change. Everyone was SO friendly & helpful! I was very impressed with their level of professionalism. I will Definitely be returning for any further needs I have with my car!

  p.j. klapp
3 months ago
Such a great place to go for an oil change. They were fast and friendly and it was reasonably priced. I ll definitely be back. I m extremely happy with their service.

  Bobbie Frohner
2 months ago
I have been a Grease Monkey customer for many years. I appreciate their honesty and trust them with all my vehicle maintenance. I have also referred several people who have in turn been repeat customers! They are great!!Service: Oil changeService: Oil change

  Steve Carter
3 months ago
Trust & understandingI moved here 3 yrs ago from Texas & this shop has help with oil changes, check engine lights. They go over & beyond with me & my honda element. They are amazing i highly recommend.

  Mujahid
3 months ago
Sitting here now and these guys went above and beyond.I asked to check battery because the terminal was loose. While doing that it broke and the guys threw a battery in for free. I ve never had a service like this even if it wasn t my fault. I will remain a customer and try to get some people I know who experienced what I have in the past to come here.Thanks to Keith for the quick response. his team makes sure they take care of their customers and as a business owner that s major today at this time.

  Kaylee Michalski
2 months ago
This is the place to go for oil changes and car repairs! We have come here for years and trust them to do a great job and trouble shoot any car issues we have. It s also a friendly, welcoming atmosphere and they communicate well with us. I tell all my friends and family to come here!

  Duane Chrisman
2 months ago
This was the 2nd vehicle I had the oil changed in this Month. And the guy's were very professional and courtesy. They did a great job and went above and beyond to handle my needs. I highly recommend this place. North 90th location. Thanks Grease Monkey!

  Cassi Overgaard
4 weeks ago
I never have a bad experience when I go to Grease Monkey. They are fast, efficient, and they always try to save me money. Honest and hard working employees.

  Mike O
2 months ago
I can't give them 5 stars though I would like to. The oil change went well but they put 35lbs of pressure in the tires on one side of my car and 44lbs on the other side. I found that out the same day when my tire guy rotated my tires and pointed it out. I will probably go back for the oil change but ask them to stay away from my tires.