Dingman's Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jake Dimmitt
2 months ago
I'm very pleased with Seth and all the guys at Dingmans. Seth had great follow-up, keeping me informed on the status and went above and beyond to make sure it was done in a timely manner. The work that was done is phenomenal. Will be sending anyone who needs work done here.

  Brad Sando
2 months ago
Going to the body shop is not something I ever look forward to. In fact it is something I try to avoid. That said, unfortunately, I have dealt with Dingman's several times over the last 15 years. They make the process about as painless as possible and always take the time to talk to me and answer all my questions. But the real compliment belongs to guys in the shop and the quality of work that they do. I am a perfectionist. I am also a certified body and paint guy. Since I don't do much bodywork or paint work anymore, I trust everything to these guys and I have never been anything less than 100% satisfied with their work. In fact they have always exceeded my expectations. Always. There are not many businesses I can say that about. But I can about Dingmans.

  athena Ambriz
3 months ago
They do amazing work. They gave me an update when there was an issue and still got the car done in a short amount of time. All the staff was super great.

  Melissa Gerard
3 years ago
We have used Dingman's countless times over the 16 years we have lived in Omaha and have been thrilled with our service every time. Most recently I dropped a sharp object on my brand new Toyota Tacoma truck which caused a large puncture in the center of the hood that caused damage to the hood and the paint. Dingman's got the truck in right away and back to me in 2 days and there is no trace of the puncture, it was like magic, truly. I will never go anywhere else in Omaha. They are simply the best.Service: Body & Trim

  Chris Tighe
a month ago
From the most friendly and honest receptionist, to the very helpful mechanic and auto body employees, they make whatever damage or mechanical issue disappear. Which is probably why they are ALWAYS busy. Not the quickest place but they do a very thorough and exceptional job.

  Penny Marquez
a year ago
I must admit, I was skeptical of this place at first. I originally came in for an estimate on a wrecked car with body damage. There was some confusion and discrepancy in what I was told from my insurance company and what Dingman's was telling me. Long story short, the manager at Dingman's was very knowledgeable and was able to clear up the miscommunication in a very professional manner. I left with a great amount of respect for him. I did not end up getting the vehicle repaired at Dingman's due to the severity of the damage. The vehicle ended up being a total loss. Still, I appreciate all of the work that gentleman did to get me taken care of. He was very polite, honest, knowledgeable, patient, and professional. He takes pride in what he does and is a true asset to this company. He earned my trust and respect. I will happily give Dingman's my business should the need arise and I will recommend them as an honest and reputable company to my friends and family.

  Susan Stejskal
10 months ago
I went to Dingman's Collision Center on N. 120th in Omaha and they were amazing. Got in right away and were able to take care of my issue with my car very quickly. Very thankful to Dave W. and Nate for their help and great job! Highly recommend!

  David Byers
9 months ago
Always excellent! Very kind and professional! They've walked us through whatever we needed to know or do for collision repairs and even worked with people providing estimates to provide us with the best option afterward. Never high pressure. If it can be fixed, you get the total cost, as well as options for what's not included, such as my son had a broken antennae, so when he took his car in for an autobody fix, they offered to fix the antennae and other things for a cost, but didn't pressure him. They didn't charge us to keep our daughter's totaled car on their lot until it could be hauled away. In a world full of very untrusty worthy businesses, it's terrific to have one to trust and Dingman's is it. I use the one on 120th and Maple so this is the review for that location. Just FYI.

  Robert Heser
10 months ago
Wow. Rarely anymore am I blown away by customer service and attention to detail. I had an issue which prohibited me from mounting my rear license plate (not true body work). I initially took my truck to the dealer where they said the only solution they could provide was a "duct tape fix" and that it would have to be scheduled weeks out, would not be a permanent fix, and would cost me over $300. I went to Dingman's on 120th & Maple because Seth and Kendrick have always taken care of me in the past. Freakin rock star jack-of-all-trades savant Dave Walker fit me in at the end of the day and not only "correctly" fixed my issue, but applied a fix that was better than factory.Hear me - the Dingman's folks are "good people" and they not only care, but they take their jobs personally. Don't go anywhere else.Service: Body & Trim

  Gary Kauffman
a year ago
I want to give a big "shout out " to Todd Thompson, and Tim for the way they went out of their way yesterday to assist me with an emergency tire issue. Not only did they get me in the work bays quickly, they got me back on the road in a very short time. They went out of the way to accommodate flat tire issue. This builds my trust in their opperation. Dingman's is a first class company.Service: Tires

  Princess Brown
2 years ago
Called this establishment today 4/22/22 asking for an estimated quote for a dent on my car. I was well aware my vehicle needed more repairs, but was trying to get it done in stages. I spoke with Seth. He was kind enough to provide me with his phone number to send pictures for a better idea on an estimate. After receiving the pictures, he informed me that I would need repairs and painting. My response was asking him to clarify what needed repairs because there is a part I am getting fixed tomorrow. I was very surprised to see that he did not respond to my inquiry. I think that is a very rude way to conduct business. Luckily, I was able to hear back from my insurance company and confirm that I am able to get to it taken care of through a claim and only pay my deductible. However, I will certainly not be taking my business here nor recommending anyone in the future. You would think they would want my business to make money. I consider this to be poor customer service & I do not recommend.

  brolenc
7 months ago
This place is amazing!!!! Our Jeep Cherokee looks brand new! Thank you Seth and all the amazing mechanics who took such good care of our baby and in record time!

  Erinn Brandau
10 months ago
Wonderful quick service! Travelling from WI to Omaha...deer hit me on interstate and my driver door clunker afterward. Seth from Dingmans popped out the fender in the parking lot to get me back on the road. Superb service. Thanks for helping this WI girl out!!

  Matthew Conahan
2 years ago
My vehicle was damaged pretty good in an accident. Worked with Kendrick who got me a quote ($15,000) quickly. Kendrick kept me in loop during the whole process. When I picked up my car, it looked and drove good as new. Seth checked me out and was very personable. Everything about the experience would make me come back again! Every staff member was great to work with and made it a very painless experience.Service: Body & Trim

  Amanda Z
2 years ago
I needed an alternator and someone who would work with my warranty. They were friendly and thoughtful. They made sure the battery drain issue was resolved to ensure I had a safe vehicle. The made this stressful time much better and in will definitely be back. They checked with me every step of the way to make sure I wanted them to continue. There were no surprise unknown charges. Todd was very campationate and helpful.

  Theresa Wright
3 years ago
Always great working with Dingman s. Gave me a good quote. Got me in and out in one day. Which was great because I have 3 car seats that otherwise would have to be removed and reinstalled in a rental then back to my car. The fast tracked service also saved me from the additional expense of renting a car. And the work was beautiful. Great team and really nice.Service: Body & Trim

  Cheryl Johnson
11 months ago
I had a wonderful experience at the Dingmans on 120th & Maple. David Walker helped me in a matter of minutes get a sheared off bolt from my car where the license plates screws in and replaced it. Additionally at NO charge. Thank you David.

  Kim Firmature
2 years ago
Fantastic service! Stopped in to get an estimate for a couple of minor fixes. Seth was very helpful and in no time at all he and one of the guys repaired my vehicle. And then the shock came...no charge. Didn't think courtesy existed anymore. Very grateful and I will definitely return and tell everyone I know what I experienced during my visit. Thank you Seth and everyone at Dingmans!Services: Body & Trim, Paint repair

  Dulce Rod
7 years ago
The city ran into my vehicle. I looked into Dingman's because family and friends have had amazing experiences. I had to have my car towed to them due to the damage on my vehicle. I was always kept up to date on the progress and if something changed I was also informed of this. I really appreciate how easy they made everything for me. They had my vehicle done a few days earlier than they expected which was great.I ended up doing everything through my insurance. They took care of all of the billing through my insurance as well and all I did was pay my deductible. They took a moment of stress and made it easy and worry free. I appreciated them treating me as a person and not acting as if them repairing my car was an inconvenience (as another company did).My car looked like it did before the damage took place. I even had coworkers say if I hadn't seen the damage done to my vehicle he wouldn't of even known that there was damage done to it.

  Karlha Daniela Vel�squez Rivas
2 years ago
That is a great place. They fix my car door and let it as a new door. Amazing. they were so kind and profesional. Specially James Gard, he was updating me of the process for my vehicle. He also help me to find manage everything with insurance. Nice job.

  Jessica Howes Lage
5 years ago
Travis and his team did a wonderful job for me! My passenger seat belt broke and wasn't retracting. After explaining the situation via phone, they asked I stop by anytime convenient for me to have it looked at. I brought my Jeep in, they told me that yes, it was broken. Travis took a step further to ensure it would continue to retract until they could get the part here. The part was, of course, back ordered but his team was great at updating me on when they expected the part and that they hadn't forgotten about me. Installation took less than an hour, and the staff was really friendly while I waited in the lobby. I would take my Jeep back, and recommend to friends!

  charlie ford
2 years ago
Ran over an object on interstate 29 and could no longer open driver side door. Placed a call to Dingmans before arriving back in Omaha hoping to set an appointment for an estimate, when I called it was suggested I come right over. Turns out that part of the exterior body was simply popped out of place and I was back on the road within minutes.This is why my family continues to use Dingmans Collision and Mechanical for all out automotive repairs. Professional, personable, and honest. It is truly gratifying to know that kind of trust is still available to us here in Omaha.Service: Body & Trim

  Angie Hauptman
5 years ago
Dingman's went way beyond expectation for service. I was so impressed with the cleanliness, kindness and honesty. The gentleman who assisted me was awesome! To knock it out of the park, it was the most reasonably priced auto service I have ever experienced in this city! I will go back over and over again - check them out - you'll be glad you did! Bonus? Of course...they wash your car too!

  Celio Octavio Santos
4 years ago
Dingman s collision provided me with a great customer service, updating on the work being done on my car without me needing to call in and check on the car everytime. On the other hand my car was fixed Faster than I projected it would be. The end result was even more impressive, my car looks brand new and is driving great! I would recommend this place to anybody that needs repair on their car while having the peace of mind of fair dealing and punctuality!

  Stephanie Jarecki
2 years ago
I brought my car here after an accident and it sat there for 3 weeks. I asked for an estimate several times and was told probably going to be a total loss. I told them insurance wasn t going to pay and I needed an estimate for court. They said they would email it to me and never did. I called back and said I needed the estimate and again said they would email it. They never even moved it let alone did an estimate. I have used the location on saddle creek and they did estimate and repair for the same vehicle. I would not recommend this location to anyone.

  Doris Buell
4 years ago
I was hit at the drivers side mirror and although everything was working fine there was a piece of plastic protruding that just looked tacky on a new car. Dealer priced $800 for new mirror. Not worth it for a functioning mirror. Travis took a look at it to see what they could do. It took a little bit and they heated the plastic up and pushed it into place. I was there about 30 minutes. I asked to pay and he said no because the repair wasn t up to their standards. I didn t expect that and am very happy with the repair. I will return there for any body repairs I need. Highly recommend!

  AMDG 1998
a year ago
Kendrik Dalia provided me with outstanding customer service today. He was friendly, knowledgeable and efficient. I am very satisfied with his service and recommend Dingman's and Kendrik, in particular, to anyone who needs body work done on their vehicle.Service: Body & TrimService: Body & Trim

  Andrew Real
7 years ago
I had pretty significant damage to my car from a hit and run. Dingmans worked with my insurance and handled everything. The work they did was very good, the lines all matched up very well. I'm very happy with their work, and they made it so simple by arranging the rental car and providing updates on the service.I've had body work that aged poorly done in the past (by another shop), so I'm reticent to review their work already but I'm happy so far. They also provide a lifetime warranty on the work, so if something does end up needing repair I think it'll be handled OK.Dingmans is the best body shop in Omaha. You could end up waiting a while to get your vehicle in, but its worth the wait. Highly recommend.

  AwesomeKay97
2 years ago
Unlike other body repair places, Kendrik over at Dingman actually sat down with me and explained in detail what needed to be fixed on my car and why. I didn't even know half the things he named were on my car, like 3-5 times the paint due to the pearlescent look to it. You learn something new every day. He was super friendly, sweet and professional. I recommend him for everyone to work with!

  Jane DeMoss
2 years ago
(No insurance involved self pay.) They had us pay half down, which was close to $900. After having the car a week, they said it would be an additional $850 more than the $1700 they had originally quoted, because the white pearl paint is three steps. Kept the car an additional week to complete the job. When I went to pick up and voiced my feelings over the shadiness of their practice, they straight up said they don t give the actual cost of what it will be during the estimate because they don t want to drive away business. Services: Body & Trim, Paint repair