Certified Transmission
4.9 (593)
13225 Q St, Omaha, NE 68137
(402) 513-3768
certifiedtransmission.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kristi Daily
2 months ago
We were recommended from our mechanic to try Certified Transmission in Millard. While it is never good news to hear that the transmission is or could be the issue, we had a very smooth experience! They were able to get my vehicle in the next day and Joel called that afternoon to give us the information on what they found and the options we had available to us. Joel was great at answering all of our questions and gave us very detailed information and feedback. Fortunately, we were able to avoid needing a new transmission and they were able to fix our issue instead. This option was a much lower price and was not offered to us from other mechanics. Certified Transmission has lower prices on everything we were priced, including on if we had needed a new transmission. Being a woman, it's not unusual to have mechanics try to sell something not really needed and/or to also have mechanics not really listen to your or explain what is going on/what your options are. Joel was awesome and honest! We will definitely be back with anything transmission related!
M Meyer
a month ago
My mechanic that does not work on transmissions recommended I go to certified transmission and only 132nd and Q in Omaha. I had to replace the seals on my transfer case and transmission and in order to do so they had to remove those parts. Big job. They provided great service. It was an expensive repair and I called several times with questions and they were very kind and patient. It has only been a week since we picked up my vehicle, so far so good. I would like to mention Joel and how kind he was throughout the process and when we picked up the vehicle.
Zakary Moore
2 months ago
I recently took my vehicle in for service at Certified Transmissions in Millard and I must say that my experience was nothing short of outstanding. I tried getting it serviced at the dealer and I am still waiting on the call back for a quote.Scheduling an appointment was a breeze. They were prompt in their responses and accommodated my preferred date and time. During the initial consultation, I was thoroughly impressed by the level of information provided by the team. They took the time to explain the entire process, ensuring that I had a clear understanding of what needed to be done. Their expertise in transmissions was evident, and I felt confident that my vehicle was in capable hands.One aspect that truly stood out was their accuracy in quoting the work. The team at Certified Transmissions provided a detailed breakdown of the costs involved, leaving no room for surprises, actually ended up being cheaper (1st time in my life!). Throughout the entire process, the communication from Certified Transmissions was exceptional. They provided regular updates on the progress of the work.I must also mention the outstanding service provided by Joel and Kirk. These individuals went above and beyond to ensure that my experience was smooth and hassle-free. Their professionalism, knowledge, and friendly demeanor made me feel valued as a customer. I will definitely be using them again. The quality of work performed by Certified Transmissions was exceptional. They completed the repairs within the promised timeline.I highly recommend Certified Transmissions to anyone in need of reliable and trustworthy transmission services.Fingers crossed I don't need them for awhile though!
Sam Fugit
a month ago
Joel is the best. Top notch customer service. Came to Certified to quote my transmission, which was failing. Had it serviced for a completely remanufactured transmission in 3 days, at a very good price. Great experience all around.
James Hinnant
4 weeks ago
Joel,kirk and the guys did a great job resolving my transmission shuddering issue... they had the integrity to do what's right fix the problem without deceiving the customer instead of what's conveniently profitable replace a transmission unnecessarily. I will tell everyone i know if they need honest transmission help see certified transmission....
Mark Marinovic
3 weeks ago
These guys take the time to really dig in and diagnose issues, mine turned out to be an ignition issue that presented symptoms I thought for sure was transmission related. I really appreciate this standard of work, I don t see it much anymore. I visited the 132/Q location in Omaha on 3/18/2024.
Meko.
2 weeks ago
Joel was fantastic, he kept us updated every step of the way with the repairs and explained everything so we understood everything that what being done as well! Thank you so much for getting our car fixed and back on the road!!
Gwen Owens
a month ago
These guys were so helpful and kind! Made me feel very secure when talking to them! I would definitely recommend the Millard Certified Transmission! Thanks especially to Joel and Kirk!
Michael Anderson
4 months ago
Breakdowns are never fun to deal with, but my experience with Certified Transmission was by far and away the best part of the process!I was very happy with the patience, knowledge, and willingness to work with my vehicle and situation. Certified offered to assist with towing, made multiple phone calls over a number of days to the Warantee Company, and gave me tips and advice as to how to help expedite payment to get back on the road!Thanks very much to Joel and everyone else at the 132nd and Q Location!!!
Ryan Hunter
2 months ago
Transmission problems are never a good experience but certified transmission was great! I got about 5-6 calls throughout the process so I was always well informed and even half way across the country they are still committed to helping me out!
brian seethru
a month ago
The folks at this shop are super friendly! Plus the shop smells nice, not your typical auto shop smell. They did a great job replacing a broken cv axel for me at a reasonable price.
Justin Waskowiak
5 months ago
I had a great experience! They were fast and very responsive. I had several questions and all were answered. I had gotten quotes from several other shops and they had the best price and customer service in my opinion. I would recommend this to all that need transmission work.Service: TransmissionService: Transmission
Robert Mathews
5 months ago
Our 2014 Subaru Outback developed a serious transmission problem. We called Certified Transmission in Millard, and received great service and care. "Joel" was informative, polite and professional. Should we need transmission service in the future, we will definitely seek their help again.Service: TransmissionService: Transmission
Rob Bradshaw
2 months ago
Hate to buy a transmission, but if I must I would go to certified again. They came in slightly under quote, and right on time. I don't know how much better than that it could be.
David Hopkinson
a month ago
Fast and friendly service, they are very knowledgeable, and they did a great job diagnosing and repair my vehicle's transmission issues
raul Ballinas
10 months ago
Great experience from the beginning. I love the honesty and the way Greg had helped me in the process of replacing my transmission and also my cooler lines and transfer case seals. They got my truck running better than before. Price is reasonable for the amount of work done. Reliable and kept their word on when they d have my truck put the shop by! I high recommend!!Service: Transmission
Jeffrey Cieloha
5 months ago
All I have to say is get more than 1 bid from shops in Omaha.They wanted $7200 to fix/replace my rear end in my F150. It cost me 90$ to find that out too.Took to a well known shop in the area and got the rear end fixed plus a total rear brake job(rotors,pads,etc ) for $2500.Shop around people. These guys are nothing more than modern day snake oil salesmen.Oh yeah, they let you know multiple times they finance. Would hate to see the interest rates.
Philip Pleiss
a week ago
Silverado transmission and differential serviced. All services explained ahead of time with no hidden costs or surprises of any additional work needed .
Carter Robinson
2 months ago
Joel got me in quickly, diagnosed and fixed my issue in no time. Recommend taking your car here.
Jeff Crouch
5 months ago
Very good service. I was updated on everything that was being done to my transmission. I couldn t have taken my vehicle to a better place. Thank you very much.Service: TransmissionService: Transmission
Tyler Petty
2 months ago
Great experience here with a brand new clutch for my Kia. Staff was extremely knowledgeable, and communication was great!
angela mccallister
7 months ago
Great experience! Our suburban transmission needed replaced and Kirk walked us through an alternative for a faulty part made my GM so that we wouldn t experience the same issue again. Very friendly, knowledgeable and honest.
Anthony Crooks
5 months ago
Had an issue with my transmission and the got me in very quickly and resolved my issue with in a timely manner. They where very professional and polite will be more business with them in the futureService: TransmissionService: Transmission
Alyssa Holm
4 months ago
Joel was easy to work with and they got us in and out within a few days of my transmission going out. Thank you certified transmission!!
Richard Lau
3 months ago
Great customer service and the job was done timely, which was important to me. Joel was helpful and knowledgeable, answering all my questions.
Jose Ochoa
5 months ago
Really knowledgeable on transmission issues. I took my Subaru forester to check on a humming noise underneath the car. It turned out my transmission is failing. Time to start saving.
Josh Tesina
a year ago
My car only had this one last trip straight to the shop left in her. I gave it to Joel, they did a great job. I'm so happy to have my car back and I'm so glad it's fixed, and hey they saved me $15. Dan Pick sends his regards and recommendation
Scott SillyBoi S
3 months ago
Had some issues with a car over the weekend, Certified Transmission on Q st was able to identify, give next steps, and resolve the issue before the end of the day on Tuesday.
David Giese
a year ago
We had a great experience with them! Needed a new transmission for a 2017 Chevy Silverado 1500 and they were very informative with great service. They got it done quickly and for a lower price than we d anticipated. Would definitely recommend and would go back to them again!Service: TransmissionService: Transmission
Luke Parriott
5 years ago
Joel and Kirk were very friendly on my initial phone call to the store. I called the store on a Friday at 545 with a blown transmission on my truck. They ordered my transmission that day to have it there by Monday and had it installed in 2 days. I run my own business and my truck is what helps me get my job done so being without it for even one day can cost me a lot. I am very impressed with the guys here, and I would never take my truck anywhere else. Thanks for getting me back on the road fast!