CARSTAR Gregg Young Collision Omaha
4.8 (50)
17750 Burt St, Omaha, NE 68118
(402) 572-8080
carstar.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Colleen Halpin
a month ago
The people at the Carstar Gregg Young collision center are wonderful! I took my car in to have repairs done after a minor accident. Alex walked me through every step of the process and made sure I understood all the repairs that would need to be done. She also called me every few days to update me on the repairs. When my car was ready to be picked up, I noticed that they had not only cleaned the exterior of the car but also the interior. They went above and beyond to provide a positive customer experience.
Felicia Walker
4 months ago
They did an awesome job on my car's bumper & rim repair. My car looks brand new again. Also, repaired some damaged due to hail and that was very affordable. Thank you Preston and team for taking awesome car of my car. Also, loved I could leave/return the rental at the body shop. I would choose them again. Keep up the great customer service!!!
Fatima Ramirez
a month ago
I am very pleased with the service I received at Carstar! Alex and the other gentleman there are very kind, professional, and knowledgeable. They were wonderful every step of the way and they called to update me during the process. I highly recommend them!
Ally Logan
4 months ago
Preston was absolutely incredible to work with and I cannot recommend taking your car here enough. Service was prompt and I was kept informed of my vehicle s status. When I picked up my car it was cleaned and looked good as new!
Mark Shaffar
a month ago
Great experience all around. Work was scheduled a few weeks in advance. Work was complete in the time we were told. All parties communicated well and the price estimate was right on.ThanksService: Body & Trim
Austee Parr
a month ago
Preston was great and kept me up to date on my vehicle. He made sure I knew pricing of the repairs and parts for my car.
Sonja Pace
a week ago
Alex is absolutely great, she kept me what to date on the progress of the repairs & is very kind. Give her a raise she deserves it!!
Jack Terry
2 months ago
Preston was great to work with. Had some delays that were out of his control because of timing with Christmas new years and the snow but he was always super transparent and made sure to keep us up to speed on everything.
Pete
a month ago
Staff was courteous and professional. They kept me updated at every stage of the repair until completion. Great customer service.
John Callaghan
5 months ago
Did a great job getting my bumper replaced. Insurance tried telling them to use an aftermarket bumper. Shop got me a new OEM bumper and got it done fast. Alexandria kept me updated. 5 StarsServices: Painting, Body & TrimServices: Painting, Body & Trim
Nicki Schmader
4 months ago
Alex took very good care of me and my vehicle after someone backed into my car. Always kept me updated until repairs were completed. Thanks, Alex @ GY Body Shop!
Abraham Manyout
a month ago
It took them so long fixing my car door, more than two weeks to fixed to the door, over charged, and still have problems the door they fixed.
Norma Seger
10 months ago
I appreciated the continuous updates from the Body Shop regarding the progress of my car repair, and the prompt return of my phone messages. Alex took time to answer my questions, and the courteous customer service shows that they are interested in their customer. Gregg Young/Car Star is extraordinary!Service: Body & TrimService: Body & Trim
Ryan Goodenberger
4 months ago
They did a great job repairing my truck and keeping me informed of the progress.
Mark Johnson
2 weeks ago
Fast and professional service. Repairs were expertly completed. Highly recommend.
Alex Beiting
7 months ago
Excellent work GY! Preston the body shop was great to work with. Very transparent every step of the way. If I need to come back for any service work, I will be picking GY 100%
Noah Yost
5 months ago
I had a great experience with them fixing my C8 corvette and will definitely use them again in the future.Service: Body & TrimService: Body & Trim
Anton Andersen
6 months ago
The hail damage repair was excellent and the area painted.What I did not like was when they reinstalled the head liner the right passenger handle in the back is missing the garment hook.I sat in the waiting for over an hour for someone to inform me what body man said about it and no one back to me
James Netusil
a month ago
Not very competent. Lost parts and delayed my repair twice. And when I got it back it still wasn t done right.
Chris Kleveland
9 months ago
Very easy to work with. Alex is very good at what she does. But I got truck home and it's missing alot of parts and screws and bolts and trim and molding and seal on the door, rubber gasket on bumper. And missing lower shield on bumper. Fog lights don't work. Wires hanging And insulation or sound deadning in fender and under hood. Scratch the tint on drivers window. Never painted above the windshield where the glass hit from accident. Suppose to get truck back like it was in top shape. But came back missing alot more stuff then when it when in. And a then some. Paint looks really nice good job at matching that.Services: Painting, Body & Trim
D Maynes
4 months ago
Excellent service and professionalism! Preston with Car Stop made the Difference for us!
Andrew Legge
11 months ago
Office personnel and manager are awesome to work with but I couldn t give them the full five stars because when I got my truck back there were swirls all over from who ever did the final buff and clean up wasn t the greatest compound in the front door and back door handles and locks and trim will say they are making it right but just sad it left the dealership looking like thatService: Painting
Christine Lowther
11 months ago
The body shop team is amazing. They kept me updated on the progress of the repair and answered any questions I had. Thank you.Service: Body & TrimService: Body & Trim
Terry Graver
5 months ago
People were great to work with and a awesome jobService: Body & TrimService: Body & Trim
Andrew Berry
a year ago
Our car was fixed and back to us with no major issues.
Nicki Mcintosh
11 months ago
Rear bumper was cracked due to being rear-ended. Bumper looks brand new againServices: Painting, Body & TrimServices: Painting, Body & Trim
Anne Friedrichsen
5 months ago
Great communication from the staff.Service: Body & TrimService: Body & Trim
Karen Lund
8 months ago
Friendly service. Kept us informedServices: Painting, Body & TrimServices: Painting, Body & Trim
Ella Patkovsky
a year ago
Very goodService: Body & TrimService: Body & Trim
David Mcgee
6 months ago
FabulousServices: Painting, Body & TrimServices: Painting, Body & Trim