Safelite AutoGlass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dan Stubert
4 months ago
Friendly staff, clean wait area, staff offered something to drink. Work was done on it. They did a great job of making sure no glass fragments were left behind. All in all great experience if you need glass work done.

  Melissa Jerabek
8 months ago
My teenage daughter took her vehicle in to get a new windshield. When she picked it up it was missing some stripping and the staff member claimed that it was not there when she brought in the vehicle, which was a lie. Instead of owning up to a mistake, he was rude and blamed it on her and said that it must have been stolen since she dropped it off.

  SL
a week ago
Fast and friendly. Did a great job!

  Marty Stark
2 years ago
Apparently a drop off is less important than anyone that comes in and decides to wait. Per the drop off instructions they estimated 60-90 minutes however after 2 hours when I went to check on it I was informed that since it was a drop off the technician will 'get to it when he has time' certainly leaves a bad taste in my mouth considering how expensive the service is.Service: Auto rear window replacement

  Andy Terry
2 years ago
They were able to get me in pretty quickly. Did an exceptional job replacing my windshield. They were pretty darn quick also. My only minor complaint would be the cost. Not the cheapest place, but not the most expensive either.

  Andrew Chamberlin
a year ago
Tried to contact the business all day since 10 am with No answer when I called multiple times, asked a question on their website, guess what no answer. Only to fill out a request for instillation of glass. Went to the business after I got off work, showed up at 4:50 pm on a Thursday. Their business hours are until 5 pm. The business was closed with no sign giving reason why they were closed early. Called their manager who s phone number is posted on the building. She answered with responding it was her day off. She told me to go online to request installation. I told her I had a question about factory tint with my windows. Got no real answer. Called a local business, $100 less and my question was answered right there. Didn t have to hunt them down for it.

  Lora Wood
2 years ago
They were very fast and polite. All around great experience.The online booking took a while, it kept saying it couldn't be completed, but that's certainly not the fault of this particular store.Service: Auto windshield replacementService: Auto windshield replacement

  Lynda Speck
3 years ago
This was one of the nicest experiences I've had. These guys are courteous and so helpful. They took care of everything, I didn't have to do anything except hand them my keys.I'll never go anywhere else!

  Michelle Mcl
3 years ago
The guy in the office was rude. I w I liked in with my Black lifes matter mask. He looked me up and down and a really rude scuffed then pretty much asked me why I was even doing in the building. I proceeded to tell him I was dropping off my keys for my 9:30 appointment. He did the same scuff and laugh and told me he didn't have a 930 appointment I was really feel out of place at this point. So i showed him my phone. He then agian scuffed and laught and said that is for the 27th.

  Mike Jovic
7 months ago
If you don't have an account with them- they won't take a job.Waste of time.

  Misa Mizagyu
5 years ago
They don't do the job right, and won't honor their warranty. And then they will talk down to you like its not their problem. Almost Point Blank calling you a liar in the process. To avoid retaliation I'm not even going to provide any other details

  Jessika Hurst
2 years ago
Are used to be able to call Safelite to have them come out to where I live and replace a windshield because I lived 2+ hours away now I can t get a hold of anybody live on the phone and every time I schedule online it makes me go to the location of the shop which they never used to do they would always come out to my property but I can t get a hold of anybody live to resolve the issue

  Katelyn Thill
3 years ago
I seem to be running into the same issue over and over again... My windshield crack when it goes from hot to cold.... Or vise versa. Only reason im giving a 2 star is because the technitions I have worked with have actually been quite kind.Emailed over a week ago and still no responce...

  Dennis Winders
6 months ago
Great service. Awesome repairman.

  1000 Angels Feeding Zoe
3 years ago
I can't really say much about this place try calling them and you get sent to their website I can say that the quote I received was about four times as high as the service I ended up getting. Personally I don't like the fact that nobody's there to answer the phone.

  Janeen Gill
7 years ago
Never again will I use Safelite Auto in North Platte. I choose them for the "convenience" that is advertised. I was told to leave my car in the driveway so that the technician could work on it without myself having to stop my busy day. That's why I called Safelite to begin with was because of the advertisement that the customer could do what they needed to do and safelite could take care of. The technician was late; rude and demanding when he came to the door interrupting what I was in the middle of (so yes I was a bit irritated). I asked him about why it was any different than when the technician in Kearney fixed the window previously without me having to be there or without having to unlock my car for him. Also I was told this morning to leave the car in the driveway so that they would have access. The technician was rude that it was too hot (I do understand this concept and was going to pull the car in the garage so that I could eventually get back to what I needed to as I would now have to be out there with them) he continued to talk lecturing me so I asked him to be quiet as I was getting ready to pull the car in. He was aggressive that he was not going to fix it then; that I could just wait until another day then proceeded to call his manager and LIE to her about the events. I will never again use this company. It is my bad for not going to a local friendly hometown store to begin with.

  Michael Sneed
7 months ago
Fast service and great repairs thanks

  Kevin Tjaden
3 years ago
Technician was very professional and at an excellent job really appreciate it had a couple tools he left here but I will return them to him as soon as I can.thank you

  Kody Blochowitz
3 years ago
Mobile service was bust so I opted to make the trip to NP, arrived a little early and he jumped right on it, was in an out like lightning! Great service!!

  Julie Hesseltine
11 months ago
If I cannot speak to a human being when I call, I will not use this service.

  Vicki Gentry
7 years ago
Wonderful Service Technician! Asked me plenty of questions to make sure the service was done to my standards! A++++

  Anthony Aubushon
4 years ago
They weren't open at 230 in the afternoon and when I received a quote online it was 3x as much as a locally run company

  coug coug
a year ago
Can't even talk to someone, will go where there are people

  Peggie Cossey
a year ago
They are unable or unwilling to service my area

  Haley Kottmeyer
6 years ago
They always take good care of us and are prompt with their arrival!

  Robin Loving
6 years ago
Spent 15 minutes on the phone and could not get a quote do not recommend

  Mark Gefaller
4 years ago
Friendly, helpful, and had my vehicle in and out in under an hour.

  Jeremy Smith
4 years ago
Got tossed around on the phone from prison to person when all I wanted was a simple question answered

  Keith James
4 years ago
Good place to replace windshield, but make sure to ask about their best glass

  Koby Cooper
2 years ago
Way to expensive, over $120 for rock chip repair.