Jerry's Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Krei
8 months ago
I scheduled an oil change for 8:00 and let them know that I was going to wait for the car because I needed to be at work by 9:00. They worked very efficiently and I was able to leave at 8:45! Thanks Wade and your crew for doing that for me. Greatly appreciated!!Service: Oil changeService: Oil change

  K Yager (Chefhusker)
a year ago
Fast and courteous! I live 700 miles away and while visiting family, I managed to lock my keys in the car. One call to Jerry's and I'm reunited with my keys within the hour. Thank you Wade and everyone in the office!

  Jeff Petersen
2 years ago
I called five other shops in town over somewhat of an emergency. One didn't answer their phone. One said they could get me in in 2-3 weeks. One said they could get me in in a week or so. One said they couldn't do the work and one (on a Thursday) said all of their shop employees left for the week....Jerry's got my truck in for a quick, same-day diagnosis, and ordered the part while I stood there. Yes, they were busy and it seemed like there were a million other things going on but they still made time for a customer in need. The part was there Monday morning and the truck was fixed by Monday afternoon. Five places didn't get paid. Jerry's got paid.I'm not wasting my time calling five different places the next time. I'm calling Jerry's.Five Stars all the way! Thanks again!Service: Air & cabin filter replacement

  Jen Nierodzik
2 years ago
My fuel gauge malfunctioed today and left me stranded on my way home just outside of Norfolk with no fuel. The tech came out promptly and got me up and going even waited a few minutes to make sure I was on my way safely before turning around and heading back to Norfolk! He was very professional, friendly and seemed concerned that I was on my way safely. Can't recommend them enough!

  Keith Wintz
3 years ago
We were traveling through town late in the work day when our check engine light started flashing and vehicle began to run roughly. Curt was kind enough to get us in after he had already sent most of his staff home for the day. They quickly diagnosed the problem and after replacing a spark plug we were back on the road. We are so grateful that Curt took the time to help us so late in the work day and we were able to avoid a major breakdown had we kept driving. Thank you so much for your kindness!!Service: Auto engine diagnostic

  mavrush2112
7 years ago
I had a great experience with these guys. I'm from 500+ miles away and was leisure driving in this part of the country for the first time.. My Celica broke down and decided to quit just before I got through town. Thank goodness I called the right place! I called at around 1:00. Wrecker showed up promptly and was super friendly. As I suspected, my alternator died, and they had me ready to go well before closing time. They offered me a ride to somewhere while I waited, and kept me apprised of progress while I waited in the lobby. I completed the long trek home today with no issues at all. I can't thanks Jerry's enough! ~~ B.J.

  Jacob M
3 years ago
I had my system bled and fluids filled here for my clutch only for it to completely go out in less than an hour. I then had it towed back to Jerry s to when they actually diagnose my problem to be a slave cylinder which is a $1350 replacement cost. I asked to see if I could get my money back for the literal hour of usage out of my car to be told no and that the tow back was free. Something my insurance already covers for free. Never coming back to this place.

  Jennifer McCormick
2 years ago
I m from out town traveling on highway 81 when I got a flat. I called Jerry s 8 minutes before closing. They were super kind on the phone, promptly came to fix my flat, were professional, and the cost was reasonable. Thanks for your help!Service: Car towingService: Car towing

  Larry Grashorn
4 years ago
Had a car towed in that quit running on my wife, when they got it in a 100 sensor was replaced to fix the problem but it did not fix the problem, so they called me like I had asked them too and they said that the car was going to need an additional 200 part (ignition module) to run right. So i told them to halt working on it and that i would go pick it up. When I picked it up I found a burnt ignition fuse was the culprit. A .75 cent fuse and I was able to drive out of their parking lot with no issues. I was charged 275 dollars (50 of which was the tow, completely understandable), was charged for the sensor it didn't need, charged for labor to install the sensor it didn't need and charged for diagnosis which was obviously incorrect. I went in this morning and spoke with them and told them that the fuse was the issue and that I had fixed it within 5 minutes of arriving. Was not offered a refund or even a reduced rate. Unfortunately will not be able to do buisness with them again. However the gas station portion of the buisness is fantastic!Thanks

  Dana Mimick
3 years ago
I ve always had the best service at Jerry s and can t recommend them enough. Car issues can be stressful, but their timely service and friendly staff take that away. I appreciate the honesty and recommendations when making decisions regarding my vehicle.Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  Dan O
2 years ago
Son had warning light come on as he was headed home to a different state. Jerry's got his car in quickly, diagnosed it and fixed it!Great job and thank you Jerry's!Service: Oil changeService: Oil change

  Naomi
8 years ago
I really like the service I receive at Jerry's, fast, honest and courteous. I usually am able to call in on short notice and they can get my cars in for service quickly. I have used their service for many years. Thank you.

  Melissa D Henderson (Shindig)
3 years ago
I dropped off my ford taurus 2008 to this repair service beecause it was overheating. they replaced the radiator and charged over $450. next time I go to drive it the engine overheating the same. I take it back. now they say it's head gasket and they won't repair it. so....they just changed a part that didn't need to be changed and took money and no sorry no I refund ur money....just see you Service: Engine repair

  Jane Zabka
5 years ago
The guys and service at Jerry's is awesome!!! My car was going to take a long time and they let me use a vehicle to go home,!! They are very fair on their prices and don't try to fix anything you didn't discuss!! Thanks Guys!!!

  Jim Ingram
2 years ago
I've always had great service from Jerry's and have been slowly moving all the work I was having done at "cheaper" places now done by Jerry's. Great service, quick work done right and good people! I highly recommend them to anyone!Services: Tires, Engine repair, Car towingServices: Tires, Engine repair, Car towing

  Dawn Miller
2 years ago
I had an issue with my vehicle, late in the day. Jerry's was super busy and still snuck me in and gave me beyond a fair deal!! Thanks to them, I wasn't stranded!!

  Kathy K.
2 years ago
I've had to take my car here a couple of times and they have always done a quick and reasonably priced repair. As I no longer live here, it's good to know where to go when I come visit family. Thanks!Service: Car towingService: Car towing

  Riley Hays
2 years ago
Amazing response times to get us back on the road in a hurry after a couple of flat tires. A quick tow and tire replacement was hugely appreciated! Very professional.Service: Car towingService: Car towing

  soshia bohn
a year ago
Our children locked our keys in our running vehicle in the driveway and Jerry's was there in 20 minutes and got it unlocked in a matter of seconds.Service: Car lockoutsService: Car lockouts

  Jayna Wells
7 years ago
Jerrys has always taken care of our vehicles. Exceptional quality work and always very helpful. Wouldn't take my vehicle anywhere else

  Justin Wiese
7 years ago
Jerry's Service Center and Jerry's Sinclair always keep our cars rolling. They do a great job and treat you right!

  Jessa Papay
4 years ago
Due to the poor quality of customer service over the phone, I chose to take my vehicle elsewhere. I would recommend that phone training be implemented so as not to lose any more potential clients.

  Ivan Gonzalez
2 years ago
Did it without scratching them and did a great jobService: TiresService: Tires

  Brad Detlefsen
a year ago
Probably the most honest shop around! Excellent communication and service!Services: Auto engine diagnostic, Vehicle Inspection, Auto maintenanceServices: Auto engine diagnostic, Vehicle Inspection, Auto maintenance

  Douglas Werner
2 years ago
Very friendly and cared Bout my situation, fast, I would recommend them to anyone.Service: Steering & suspension repairService: Steering & suspension repair

  Tee Mmm
3 years ago
Very pour customer service and way over priced on all quotes and tire prices

  Faith Metzler
4 years ago
They got my vehicle in and back to me by the end of the day. Thanks jerrys!

  Morgan Eisenhauer
6 years ago
I called to ask if they had a part that I needed and the person that picked up the phone was very rude. Never calling or going here ever.

  Parker Van Roy
3 years ago
Great people. Helped us out in a quick bind.

  Amanda Kowalewski
2 years ago
Fast service, quality work, at affordable prices. No surprises