Sid Dillon Nissan Service - Lincoln

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nick
a month ago
Zero stars would be a better rating. They do a good job on sending emails and text messages about your appointment time but if you plan on waiting for the vehicle, don t. Waited over an hour and my vehicle was not even brought back to get started on. The north location is better on scheduling, but the service techs left rags in the engine compartment the last time i was there .

  Saker Akramy
3 months ago
You would think they would have certified mechanics working there but they don t, all oil over my shield cover on my 2023 nissan maxima and the oil filter was leaking too never coming back here.

  Katie Thome
3 months ago
So impressed with Kyle and his customer service! A problem I was having with my running boards and he fixed without even having to intake my car!!!

  Chris Kutz
2 years ago
What this place does:- Service your vehicle- Identify the appropriate issue with your vehicle- Gladly take your money- Offer to do "maintenance" on things you don't need at this time but would double your cost of the specific visit (pretty normal thing for car repair, but lacks a lot of feel)- Offer a dealer vehicle to use because they could not complete the service on your vehicle by the requested time/dayWhat this place does not do:- Communicate well- Meet your expectations- Provide a satisfactory customer experience- Contact you when your car is or is not done (despite a requested time to be finished and the service not being done at that time. Get ready to call on your own by 4 pm when you dropped off at 8 am)- Care if you scheduled a time to drop off your vehicle and have it serviced (apparently it's first come, first serve no matter how far in advance you call. Good to know. Wish I knew earlier, or maybe when I called to set up the drop-off time)- Have your car ready on the day you expected it to be done- Understand it's okay to call a customer to provide an update, especially if it affects the customer's schedule or ability to have a car completely serviced by the requested time/dayIn short: disappointing experience. Will probably have to use them again if my car has a specific manufacturer issue. So, I'm glad they will make their money but not communicate, be proactive, or give a good customer experience on the basics.

  Sherry Griffeth
2 years ago
I absolutely love and trust Sid Dillion for all my car cares. I bought a vehicle there brand new it s awesome. I also have an older BMW that needed work. The price was very reasonable and a great job and quick timing to get it done! Thank you to Zach in service! I needed my car before I went out of town and he got everything done and plus things I needed! Kudos to Zach! Wow give that man a raise!

  Wes
3 years ago
Fast, efficient service. They found the problem immediately. They even ran the vehicle through the car wash. Have purchased 7 vehicles from here and always happy with the deals.

  lanslot pyne
7 months ago
Good service and friendly staff.

  Dsmeny14
3 years ago
Worked with Sherry Moore, very attentive to what my family needed. Services were above and beyond

  Matt Sanchez
4 months ago
Parts department is great

  Beth Wienck
2 years ago
Exceptional service all the way around! Would highly recommend!!

  jorge perez
2 years ago
Thanks for helping Us...with made one extra Key for Our Nissan Murano 2015..

  Mathew Lawson
3 years ago
Always good service! Patience with those who are difficult to work with.

  Rodney Bredemeier
4 years ago
This place is awesome.Friendly,courteous and professional staff.Thanks guys/gals!

  Angie
3 years ago
As always had an awesome experience and they went above and beyond

  Lynn Wright
3 years ago
Got right in and was out in less then 20 minutes for an oil change and service..

  LORENZ HOFFART
3 years ago
Excellent service. Always polite and helpfully.

  Bradley Davis
3 years ago
Awesome facility ! Top notch staff and service !

  Stacey Faith
a year ago
The best service in town.

  Theresa Nance
4 years ago
Always get my tune ups done here

  Matt Kaiser
3 years ago
Always great service

  terry hansel
3 years ago
Took it in and they took care of it