Pat's Auto Repair & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chad Rothfuss
2 months ago
They worked to get my vehicle in on a short notice, before I had to leave the state. Technicians performed a thorough inspection of my car, and were able to get needed parts replaced right away. Their app makes it easy to see what is needed to repair your vehicle, gives you the cost, and allows you to decide if you want to go through with repairs. I'm very pleased with their service, and I will continue to have them maintain my vehicles.

  Tammy Knuth
3 weeks ago
Very honest and passionate about there business. Couldn't ask for anything more. They love and respect there customers. I would diffently bring my vehicle here, they do a awesome job at a reasonable price.

  Steve Riehle
5 months ago
Free tow if you have them do the repair. Didn't realize they would charge for a vehicle inspection & condition report, but it was worth it. They gave me a detailed condition report on my car that I can use to prioritize repairs. I recommend anyone buying a vehicle to consider having Pat's check it out - it's worth knowing what you are buying by having a good shop give it a thorough inspection. They also were quick to replace my starter and it even came with a 1 year warranty. I definitely recommend Pat's Auto Repair and will have them do my repair work.

  Trisha Martinez
a month ago
We called on Monday afternoon because my check engine light was blinking. We were advised by Pat's to not drive my car and that they would pick it up in the morning (Tuesday). They picked it up on Tuesday morning and then didn't even look at it until the following Tuesday (a week later). When they finally called us, they said a certain code flashed on the diagnostic screen and that we needed to call Dinsdale in GI to have them look at it. We ended up having our car towed by Pats to Dinsdale in GI, 2 days later. Dinsdale looked at our car, that same day, and wasn't able to file a warrantly claim because Pat's had cleared the error code in my car without even fixing the error. Why would you clear the error on my car without even fixing the error?? It ended up being a very easy fix for Dinsdale in Grand Island that I now have to pay out of my own pocket because Pat's cleared the error and so Dinsdale can't file a warrantly claim because they have no proof that there even was an error! I will never use Pat's Towing again!!

  Eric Reynolds
3 months ago
I m from Kansas and had a ball joint go out 15 miles from Pat s. I limped it into them and upon my arrival, they were VERY hospitable and got my truck in right away!! Thank you Kara!! Y all are the best!!

  Alexia Utter
2 months ago
The woman that worked there are great. They explain to me what was going on in full detail, and was so patient with me they went above and beyond to fix my vehicle, super happy with their services. Thank you guys!

  Jen Verbeck
7 months ago
Pat's Auto came to the rescue again with their towing service when my van wouldn't start this time. I love their system that sends you a report letting you know any issues your vehicle has. They give you an estimate of what each problem area was found and you have the option to accept the repair or decline. It's such a cool feature!!Services: Electrical repair, Oil changeServices: Electrical repair, Oil change

  Diane Peyton
3 months ago
Pat's Auto and Kara always take care of my needs. Would highly recommend. All staff is very pleasant

  Grace Parrish
3 weeks ago
Y'all always do such a good work on my truck! And the staff is very very helpful!

  Billy Howard
a month ago
I think I already reviewed this, but it was an excellent experience overall.We live over an hour away from Pat's, and we drive right past other service shops to go there. Why? Because of their quick, thorough, and fairly priced service.

  Paul Medina
4 months ago
The fixed my vehicle within the same day of my appointment and towed it from my residence to the shop at no extra cost since it was within town and it was going to get worked on.

  Kim Cyboron
3 months ago
Pat s is my go-to! I trust them with all of my auto care needs and love the friendliness of all the staff that works there

  Vicki Haller
6 months ago
They did a awesome job on my vehicle and time frame was great. Will be back to have my vehicle worked on again . Very trustworthy and friendly.

  Tonya Lynn Rawson
10 months ago
Thank you for reaching out and asking about my experience with you. Cara was courteous, well informed of her job and availability of things and educated on financing as well. My air-conditioning was the main point and getting my oil changed and my air has never run this good I don t think even when I first bought it so I thank you so very much for taking the extra steps and offering the extra services to get tested to find out the root of the problem.Thank you again for your kindness and for your great service I will be coming back

  Myself
2 months ago
Great people good work very professional just a little pricey but overall great

  Angry Leeroy
11 months ago
Absolutely the best Auto Repair in town. Got my vehicle in, told me what was immediately wrong, fixed it and gave me an awesome price for repairs. Staff were top notch and knowledgeable about their job, friendly, and truly helpful. My vehicle runs buttery smooth again. 10/10 would recommend.Services: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Engine repairServices: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Engine repair

  Rya Elliott
9 months ago
Excellent Customer Service! From initial towing to the return of our vehicle, they made sure we were taken care of! It was a difficult and complicated situation for us all around but Pat's Auto had our back! Our Vehicle is running like a champ and we are greatful to have found them.P.S. Kara deserves a raise

  Margaret Pederson
4 months ago
They were able to get my car in right away. Very friendly and excellent service

  Gina Huber
8 months ago
Eddy was super awesome saving me this morning! I even asked him if he liked his job and he said he loves it, gave me an awesome background story to why and educated me on how towing vehicles requires alot of geometry and skill! Super awesome to hear he's truly passionate about his job on top of being a great guy! Thank you!

  Tom Quinn
3 weeks ago
You did a great job can't wait to see what it sound like later.

  Raymond Larson
3 months ago
Very helpful to me as an out of the area customer that needed help during a busy winter day. Thank you for your extra effort!

  Charly Lufkin
11 months ago
Pats is always very good to me.I know absolutely nothing about cars but they never make me feel dumb for it.Very helpful and understanding people!Highly recommend, especially for college students.Service: Oil changeService: Oil change

  Dawson Novak
3 months ago
The cleanest shop around! Some of the most dedicated hardworking people I know! Highly recommended

  Tyler Guinn
8 months ago
We ve used Pat s multiple times with multiple vehicles and they are always quick and efficient. Communicating with us throughout the whole experience. Would definitely recommend!

  sherry allen
10 months ago
I live out of town and I travel to Pat s in Hastings just to have my vehicles serviced. They are always friendly and very professional; they are worth the drive. I highly recommend them.Service: General repairs & maintenanceService: General repairs & maintenance

  Jack Yilk
a month ago
AAA roadside service sent Pat's Auto towing and Repair. Very fast response time!

  Karen Buchanan
11 months ago
Professional, friendly and caring..Your vehicle is assessed and an estimate given.. questions answered..After completion of work vehicle is test driven and an itemized bill given...We have 3 vehicles and Pat's Auto cares for them all.Services: Brake service & repair, Auto maintenanceServices: Brake service & repair, Auto maintenance

  Karen Kempf
5 months ago
They found the problems quickly helped me line up financing and had all repairs done by the end of the day so I could take the car home

  Virgil Adams
3 months ago
Very pleasant, and felt as if I am important not just another job.

  Sue Gilliland
6 months ago
I was here from out of town when our older car broke down. Pat's was very prompt to get it towed out of the way of our other car (that was in the garage) and getting it fixed.