O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Gretchen Ritterling
2 months ago
I was in my way home from working out at the Y and noticed a headlamp was out. Cody was amazing and even changed my headlamp for me!!! Thanks so much for your friendly service.

  Andrew and Kari Peacock
2 months ago
They had the headlight bulbs I needed in stock and were a huge help installing them, great customer service, highly recommend!

  Roo H
2 months ago
Typical oreillys but nicer staff, prices are INSANE. Oil on average is $10 more expensive for the large bottle then you'll find at walmart, that's a 33% or more markup which is insane, batteries are also awful, and Walmart batteries actually are better based on Independent tests. It wasn't like this 10 years ago and it's unreal how this is happening now

  Matt Vrbanac
a year ago
I ve gotten Great service every time I ve been to this location. They always have the parts I need when I go in here and if they don t have it in stock they order it in and it s there for me by the end of the day. They are always happy to help whether it s discarding or used oil, testing a dead battery for me, replacing a part, or purchasing something new.

  Jeff Kovar
a year ago
Needed a part for my son's car. Made the call to this O'reilly's and they were quick to get us info on what we needed. When we got there, they pulled the part and we were in and out in 5 min. Great experience

  Shannanigans
2 years ago
Mathias was incredibly helpful. I had to buy a battery (which it seems is always somewhat unexpected) and the old one didn't want to come out. He basically wrestled it out and put the new one in for me. I'm very grateful.

  Travis Laird
4 years ago
This store has by far the most helpful friendly staff of any auto parts store around. My serpentine belt broke on the interstate and once I got to the store they went above and beyond offering advice, store loaner told and one guy even let me use one of his own personal tools. Well done guys!!!

  Ken Clipperton
5 years ago
The staff here is friendly and very helpful. One staff member showed us where to find the things we were looking for and even carried them to the counter for us.I believe the store must be very well managed, because I have had similar experiences each time I have been in the store.

  Todd Thomas
2 years ago
Worst customer service I've ever seen! Basically locked the door in my face when I was stranded and needed and item that would have taken 30 seconds to buy! I spend roughly $30,000/year with O'Reilly's and got this kind of service! I've been in business for 34 years and I would fire Brandon immediately! I will be contacting their regional manager regarding Brandon's terrible customer service! I can't imagine how much business he costs that location! I would give that location 0 stars, but this will not post unless I give them at least 1 star!

  Corey Scott
4 years ago
Thank you Alex for letting me in the door as you were about to close up for the night. My truck's rear brake shoes had broken about an hour earlier that evening. As I was able to get to the store right at closing time, you could have sent me home until morning. Instead you let me in and had all the parts necessary for me to replace my brakes that evening. Really appreciated that!

  Riley H
a year ago
Arrogant staff they think they know everything. Needed a battery changed for work vehicle and they handed me a wrench. I was told they would do it.Also unhelpful with finding paint codes.

  William Johnson
2 years ago
Horrible customer service, had an employee tell me that s he s done more breaks in his life that I ve ever seen. Not professional at all. Not giving any tips or trying to help by any means. You can feel the ego of his personality across the room..

  dale graham
a year ago
This is my go to place for all my auto parts when I need them in a hurry. Staff is always friendly and ready to help answer any questions you have.

  Joshua Walters
3 years ago
Got what I needed quickly. Reason for two stars is the gentleman whom helped me was arrogant. I came up to the counter and he acted like I interrupted him, and he had an attitude. Most definitely will not be shopping at the Gretna store anymore.

  Ryan Amys
a year ago
It's the first place I go when needing parts. Plus they support Vice Grip Garage on YouTube and the host Derek is the best.

  Bill Schwenk
5 years ago
The guys at the Gretna location are excellent! I have been to every location in Omaha and CB many times and the gretna location is by far the most friendly and knowledgeable. They go over and beyond just handing parts over the counter.

  Chris Egger
2 years ago
Always have what I need. Very friendly service. I really love being able to shop in my own hometown.

  Jimmy Barnes
11 months ago
Great store - well stocked. Professionally run.

  Nicole
2 years ago
Just want to say thanks to all the guys for quick friendly service thanks for getting me my radiator and delivering it these guys go the extra mile to make it happen hope you enjoyed the pizza thanks a lot!!!

  Jesse Cihal
5 years ago
I wish they would have honored my 4.99 purchase rather than having to buy another item to get my 5.00 Oreilly's reward coupon minimum 5.00; in the past they honored it.

  Jerry Reining
6 months ago
Need counter help. Walked out went next door.

  Katey Bremer
4 years ago
The person who helped me was so kind there. I had to get a new battery for my car he was so kind to put it in for me. I help him with it. He did most of it

  BONNIE SCHIRMBECK
4 years ago
Isaac was great! I left this store happy that there are still people out there that appreciate life and love their job!!!

  Thad Buster
6 years ago
Almost always have what I need and customer service is great. I can get parts cheaper online if I have the time to wait, but this is my "go-to" place!

  Justin Christensen
a year ago
They helped me check my battery and alternator for free and was courtesy about it.

  Paul Hammon
10 months ago
Friendly staff, and reasonable prices

  Edee
a year ago
Almost 300.00 for a battery.I wouldn't even pay that if I was rich

  Rebecca Green
5 years ago
Great and friendly service, they r always so happy to answer your questions.

  Dale Graham
6 years ago
Great place, helpful friendly staff. Take the time to help you find the right tools and parts needed.

  John Gordon
2 years ago
Always helpful and easy to work with. Great staff.