NAPA Auto Parts - Kokes Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  ilovesteve82
2 years ago
Super rude and incredibly unhelpful. The guy refused to assist me in finding a headlight to fit my car. Apparently he had many more important things to do than assist customers and selling parts.

  bernard blom
3 years ago
Had to take the time to write about my experience with Koke's Napa store.It's Saturday evening, my wife and I are just driving past Bridgeport Nebraska for the first time. As I pull on to hwy 26, my 2008 one of a kind SRT8 Whipple supercharged Challenger snaps a serpentine belt. No spare belt, no tools with me, no tow trucks available. Limped the car back to the Koke Napa parking lot but, they're closed a kind man named Mark knows the owner, calls him and Gary (the owner) calls his employee Bob. Bob drives to the store, opens up for me! So this is a special belt, 117 inches long, well they have one!! He sold me the belt and the tool I needed to get us up and running, I can't express my gratitude in words for the kindness and integrity of Gary and Bob!! Thank you gentlemen, you guys are the BEST!

  Brian Lewis
3 years ago
They won't even call you when you have an online order come in, staff acts like they hate their job and it's your fault they make 9$ an hour. Usually get good decant parts but the customer service needs improvement!

  Tom Price
9 months ago
Had what i needed. Loaned me a tool to install it...kudos. Helpful counter guy

  jana sankey
9 months ago
The pool is great anf its free.. granddaughter luved it !!

  Mark Wickard
6 years ago
Great service and if they do not have the part needed they Will have it the next morning. Very Knowledgeable staff

  Dennis Newens
3 years ago
Horrible customer service this morning had a simple question about which quart of oil to use in my pickup and it was obvious I was bothering the gentleman stalking the shelves

  Ryan Neumann
2 years ago
Great place to buy your parts

  Herbert Parks
2 years ago
Came in needing parts and walked out with them

  lonnie simmonds
3 years ago
Counter people are always help full.

  James Hogsett
7 years ago
Wrong parts long wait rude staff

  Timothy Frickey
5 years ago
Terrible chances of getting the right parts

  Katy Richman
a year ago
Quick and resourceful

  vance garner
2 years ago
Good

  Darselle Mcdaniel
2 years ago
Awesome service