Accelerated Diagnostic & Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Wes F
3 weeks ago
Great work by a great team. They were the second place I took my Subaru to in order to diagnose some troubling issues. They pinpointed the issues in short order and has them fixed the next day. I think this shop is one to depend on

  Krystal Newell
3 weeks ago
Matt and his team always take great of us. We trust their recommendations for our vehicles and know their mechanics are providing high quality service. We highly recommend Accelerated!

  Jim Wiskus
2 months ago
Everything was ready when promised. They even discovered my rear brakes were in need of replacement. They installed new rotors and pads after draining and replacing all the fluids from the front bumper to the rear bumper. This is the best it has ever run. Thanks so much to Matt and Jake for all their help!

  Robert Seward
a month ago
I have been using Accelerated Diagnostic and Automotive for 3 years now. Outstanding service, thorough and great follow up. The follow up report they send after the service is very detailed. Highly recommend!

  Bree Wattier
3 months ago
I highly recommend this shop to everyone. I loved that they didn t try to sell maintenance that wasn t necessary; this is a super common thing that other shops do, especially to women. I didn t feel like they were trying to take advantage of me at all. When they were communicating each thing they found wrong with my car they told me what the problem was, what the malfunctioning part did, why it was important and even explained what things were a priority and what things could wait a few months. It helped me understand the issues and plan accordingly. Their customer service really showed me that they value and respect their customers and care about the cars that are brought to them.

  Jay Maddox
3 months ago
Accelerated was able to diagnose and fix an electrical issue I had with my truck for quite a while. We recently moved here from Colorado and 3 different shops were unable to find the issue. Chad found and repaired it quickly! I also asked them to check why my tires were wearing so unevenly. He found the issue and made the necessary repairs. Drives like a new truck. Highly recommend!

  Mark Story
2 months ago
The folks at Accelerated Automotive are as helpful and honest as the day is long. Just last week, they looked at my nine year-old car with a host of things wrong with it. They did some diagnostics and then called me with the news that it was their advice that I trade in the car rather than have all the expensive repairs done. Now that is honest!

  Benjamin -
2 months ago
Locally owned shop with fantastic customer service. This place saved me hundreds of dollars after another shop said I needed a new alternator. The owner figured out the issue and the shop had it resolved in a matter of a couple hours. Trust these guys with your autos and money.

  Julia Beutler
5 months ago
10/10 would recommend! The owner, Matt takes such pride in the work that his business does. It is the cleanest automotive place I have ever been to! I went in for an oil change and they educated me on what I should pay attention to, and start budgeting for for potential future repairs. I never felt like they were trying to sell me some thing I didn t need. To have an automotive company that you trust is rare, and I would highly recommend Accelerated Diagnostic and Automotive!Services: Vehicle Inspection, Oil change

  Melissa Ritchison
a month ago
They are very thorough and make sure you understand everything clearly. I plan to continue to utilize them for any of my car needs and feel confident in the quality and trustworthiness of service.

  Molly Thalken
5 months ago
My battery was dead when I tried to start my car one morning. We got it jumped and I called Chad at the front desk for advice. He told me to come in when I had a chance to drive the car around for a bit and they would test it. Battery needed replacement and they were able to squeeze me in right then. Grateful for their prompt service when I didn't have an appointment.Service: Auto battery maintenance

  Jason Miller
3 months ago
I highly recommend. We had some repairs completed on one of our work trucks. They quickly diagnosed the issue and were able to fix within the same day. They have honest pricing and provided very detailed information throughout the whole process. They will be our go to for all our vehicles.

  Kenya DiGet
3 months ago
My new favorite car guys! They stand behind their work. Yes they do. Nearly unheard of anymore. Refreshing and impressing! Rock n Roll!! True car gurus.

  Matthew Wood
3 days ago
Good, honest, and fair automotive work. Brought my wife s car in and they took care of everything. Drove away feeling like a new car.

  K Hayes
5 months ago
This is the most honest and diligent repair shop around. You will not find another place like it. They will make sure to do every test possible to find the correct diagnosis to fix your car. They are very informed and know their stuff. There is no price gouging here either. There are so many bad shops out there it was sure nice to find this GEM.Services: Auto engine diagnostic, Engine repair

  Corey Langford
5 months ago
Initially, I took my shop to a nation wide chain to have my check engine light code read. They SEEMED to know what the problem was and "fixed it". A couple days later it came on again, so I took it to Accelerated Diagnostic. They found that the previous shop had broken something and tried to repair it with tape. Also, they didn't fix the original problem all the way. Chad helped me get the proper repairs and he took the time to coordinate payment with my extended warranty. My car need MAJOR repairs and these guys got it done for me. Drop off and pick up are super easy and secure too.

  Carmel Jameson
7 months ago
I've been receiving flyers in the mail from Accelerated and decided to give them a try! I loved the fact that they are conveniently located and in my community. I've only had service at the dealership but I have been fed up with their prices and they were located on the other side of town.I've been having an issue with my engine light coming on and off. It would never stay on long enough to get it hooked up to the machine so this dragged on for two years. Recently, the check engine light stayed on long enough and I was able to have another repair shop in town diagnose it but it never resolved it. I was told to bring it back if it comes on again. Eventually the check engine light did come back on so I took it to Accelerated. I called to schedule my service appointment and I was immediately impressed with Chad! I received an appt reminder via text which I appreciated. I was able to drop my vehicle off the night before and securely placed my key in the key drop. Very convenient.Overall, my vehicle was inspected, test driven and hooked up to the diagnostic machine and a pretty major issue was found. Chad thoroughly explained the problem and it would be around $7K to fix. Based on the age of the vehicle, he recommended I not fix it and get something new. Although this wasn't the news I wanted to hear I appreciated the honesty and I appreciated that they didn't try to take my money. Very impressed! I also asked for some advice on a new vehicle.All in all very impressed! This is a very knowledgeable team, Fast forward a few weeks and I brought my daughter's vehicle in for service. Accelerated is top notch and we plan on being long time customers. Thanks Chad, Jake, and Matt!

  Elaine Nice
5 months ago
I highly recommend Accelerated Diagnostic and Automotive for all of your automotive needs.They are a team of kind and trustworthy professionals who actually answer the phone. All of the employees are very knowledgeable and informative. The customer service is exceptional .Services: Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Wiper blade installation, Auto maintenance, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Wiper blade installation, Auto maintenance, Oil change

  Anthony Booker
7 months ago
This was my first visit to this shop, they were recommended by a great friend so I thought I d give them a try. I m am very impressed with them. Chad made this an incredibly stress free experience. It started with the initial phone call, he was patient with me as I tried to explain what was going on. Due to a part needing to be ordered the car was there for three days. Chad did an amazing job of keeping me informed. He suggested some things that I need to look at repairing in the near future (instead of telling me had to be done now). My concerns with my car were addressed and it is now running with more pep in in s steps. Thank you Chad and your team mates for making this a great experience. No one enjoys having to spend money on repairs, but these guys make it an easy and enjoyable experience.Services: Transmission, General repairs & maintenance

  Mandy Bridges
3 weeks ago
The absolute best!! This our family s go to shop for any issues with our vehicles. They are honest and have a fast turnaround!

  Maggie Mellema
5 months ago
I love the work this team does for my car! Their attention to detail and their communication skills are above and beyond. They have found a problem with my car that no other has been able to fix. Amazed!Services: Steering & suspension repair, Auto engine tuning, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Wiper blade installation, Auto maintenance, Oil changeServices: Steering & suspension repair, Auto engine tuning, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Wiper blade installation, Auto maintenance, Oil change

  Shanna Schneiderwind
6 months ago
Jake was exceptionally knowledgeable about our very difficult electrical situation with our Honda Civic. They say they like a challenge and knew how to do the repair right so it wouldn t create more problems down the road. This is not our first repair with accelerated, with 3 teen cars in the family, and each time I m more impressed than the last!Thank you so much! Customers for life here!Service: Electrical repair

  Willliam Winchell
2 months ago
Great work!! I always appreciate your customer service and taking care of business in a timely way! Thanks again!Bill W

  Todd Andersen
9 months ago
We have been taking our small fleet of farm pickups and kids vehicles to Matt and his crew since he started. They always do a great job of explaining what is wrong. They will tell you up front what the cost of the repair will be and I've never had them come back with its going to be a little more. Very honest. I always recommend them to friends.

  Alan Stevens
6 months ago
This shop is amazing. They communicate effectively, are very timely and constantly keep you in the loop ok everything. Jake at the front end is very personable and genuine, this is something hard to find at shops these days. Would recommend these guys to anyone, if you need a one stop shop with 5 star service, this is the place to go!

  Karen Gammel
6 months ago
Everyone I talk to there was very knowledgeable and friendly. They gave my old truck going over, and found some things that needed to be taken care of right away, and other things that could wait. They gave me an appointment time, and got started right away. And it was done as promised.Services: Transmission, Electrical repair, Air & cabin filter replacement, Vehicle Inspection, Oil changeServices: Transmission, Electrical repair, Air & cabin filter replacement, Vehicle Inspection, Oil change

  Jeffery Zeiss
2 months ago
First time customer and appreciated the professional customer service and the continued dialogue on the needs of my vehicle. Thank you.Jeff

  Noreen L
a year ago
Chad and his team are awesome! I had such a great experience here. We took both of our cars in for oil changes, inspections and repairs. They were incredibly thorough and I appreciate the ease of viewing the full inspection online. Awesome service, honest mechanics and reasonable prices, definitely check them out!Services: Air & cabin filter replacement, General repairs & maintenance, Engine repair, Vehicle InspectionServices: Air & cabin filter replacement, General repairs & maintenance, Engine repair, Vehicle Inspection

  Brian Struebing
2 months ago
After working in the automotive business for many years, I can say this company has incredibly high integrity uncommon in the automotive repair industry!

  James Nobles
2 years ago
Talked with Matt quite a bit before going to him. I called other companies locally for pricing on a front and rear leveling kit. Their prices are comparable but the customer service with Matt was awesome. Final product was awesome.Thanks Matt!